I have now been to this store twice, and will be going back again next week. My first time there, he was only supposed to be open for another 20 minutes, but had so many customers that it took at least an hour to get them all taken care of, which he did with no complaints. There were at least 2 repeat customers in that time, so you know he has provided good service, and I was happy when I walked out as well. Unfortunately, I had not been able to keep up the last 2 months on that Cricket bill AND couldn’t find my phone(since it had been off), but needed a cell pretty quickly. AJ worked with my budget, made a couple suggestions, and I walked out a happy camper all over again with an appropriate product that didn’t break the bank, as well as a plan that I could afford better on a monthly basis. While I did not buy a used phone, he does have a number of those available and can likely get them set up for whatever carrier you require.(He has now helped me with both Cricket and PCS.) I have now found the old, better, bigger phone and will be visiting his store again next week to get everything transferred over. I highly recommend anyone needing to get a phone flashed, to buy a quality used phone, or starting a new plan with a new phone to visit AJ’s store. He will most likely have what you need, and if he doesn’t, he will give you information to help you in your search to find what will actually work for your personal circumstances.