Condor

Haven’t even flown yet, but the booking process has been a real pain. Very primitive online booking interface compared to other airlines. Just getting seat assignments has required 5 calls to their service center, and they are still not set. Hopefully the flight will be good, but Deep’s review does not bode well.

Very disappointing experience traveling to Europe with this airline. The initial booking was easy as we had a connecting domestic flight via Alaskan Airlines and then another one connecting to Lufthansa once we landed in Germany. 24 hours before our Condor flight I still did not receive anything via e-​mail from for check in or a reminder that a flight is coming up. So I had to call in and wait on hold for a bit but the Condor rep told me that we can get our boarding pass at the Alaskan airlines counter the day of our flight, so we did. When it came time for our connecting flight at Portland airport everything went to hell in a hand basket.
Issue #1: Instead of boarding by a range of seat numbers, they let all of economy class rush up there all at once. It was a free for all I tell you, good thing I had assigned seating!?!
Issue #2: While in line to get onto Condor flight, they rejected about 60% of the boarding passes for all passengers because the boarding pass wasn’t a blue condor one, it was a green one that was given to us at SFO airport as no instructions on whether we would need to go exchange it for a blue one once arriving in Portland Condor check-​in desk. I mean all passengers were sitting in the Gate area for 1 – 2 hours while all these random announcements were being made but not once did they mention this very important point while we were all sitting there doing nothing. Hence our flight was delayed 30 – 40 mins trying to swap out everybody’s boarding pass.
Issue #3: While on board, the flight crew was super stingy. I asked for a cup of water with ice as I was dying of thrist, and he gave me 2 tiny cubes of ice in my water. I was like homeboy «Can I get a few more ice cubes», he replied with «Sorry we don’t have much to give out». Nothing like warm water on a 10 hour flight.
Issue #4: The plane landed and the jet way connector wasn’t ready for our arrival. We had to get shuttled onto a bus in the pissing rain. Dragging luggage down a flight of wet stairs is not the business Also the two buses they provided were super cramped and some old guy kept rubbing up against my butt, I was like look here man «I don’t swing the way»!?!
I mean there were other things I can get into like poor leg room, mediocre seats, and poor entertainment system but hey that’s what I get for booking in economy and not first class. But the 3 main issues I discussed would have happened to me regardless even if I booked Premium or First Class. Safe to say I won’t be traveling with these guys again anytime soon!!!