Apartment Mart

Please– DO NOT RENT FROM APARTMENT MART! While I was there I had a tub that wouldn’t drain (didn’t fix it for 1 year), roaches, BED BUGS. They are extremely unprofessional at the main office Very mean. I know that sounds odd but asking for anything makes you feel like an asshole. They’re also not afraid to yell at you when asking for help! Their listings are good prices because they are crap. Looks good on paper, not so great in reality. They’re only happy to see you when you have money to give them. Save your money (don’t forget the cost of the exterminators you’ll have to hire if you live there) and find a better place to rent from. Run away and don’t look back!

My initial experience with Kay, over the phone and in person was fine and went smoothly. We signed in February with a co-​signer and things went down hill from there.
1. Want to add someone to your lease? That’ll be an extra $ 75 per month.
2. The heat during the winter is iffy and you have no control over the radiators.
3. They have sprayed for unspecified reasons 4x in about 6 months as well as bringing in a dog to sniff out bed bugs. Personally I haven’t seen any bugs, so I guess it works.
4. The elevators have broken 3x.
5. The hallways either reek of cigarettes, weed or dirty people.
6. The walls are very thin.
7. They have security m-​f from 5p to 2a, yet at 7a I saw someone sleeping in the stairwell.
8. The location. Convenient to Joe’s smoke shop yes, and all the bums that congregate there and have their daily screaming matches with each other first thing in the morning while wheeling their shopping carts full of glass bottles.
9. If you’re on the alley side, you get to hear not only the trash trucks but the delivery trucks which idle outside for 30mins or so.
All in all, I give 1 star because my actual apartment is cute, gorgeous high ceilings and almost floor to ceiling windows, large size with a corner location and good set up. I wouldn’t live here again, but as a transplant to Portland, it was the first place that had vacancy and not a laundry list of an application. If you’re looking for a cheapish, by Portland standards, apartment, don’t mind bums and aren’t looking for luxury, move in, but be forewarned.

Let me start this off by saying a few days ago I made a positive review of Apartment Mart. The were very nice and courteous when we came in and looked at apartments but since then they have been extremely rude. I was trying to find a co-​signer and then only gave me 24 hours to find one which if you’ve experienced that, isn’t much time since people need time to think it over. They said If I didn’t get the lease agreement back to them within 24 hours they would take the hold off the apartment and basically my girlfriend and I would no longer get the chance to have the place. Kay was extremely rude since then and I haven’t had contact with her since and don’t plan on having much. This is not a way to treat potential tenants. She was rude to both my girlfriend and I. And another thing is that on the floor we were viewing an apartment, the whole entire floor stunk of pot. The second you got on it it was completely obvious and it reeked through the whole floor. Apartment Mart really needs to get there stuff together or get someone new because Kay obviously doesn’t completely understand what she’s doing or is just a plain jerk.
I do not recommend this at all.
We (My girlfriend and I) went with an independent listing and paid less than half of what Kay was asking, for a slightly smaller, nicer apartment

Horrendous. Don’t even consider using this sham. The listings on their site are outdated/​false — a complete bait-​and-​switch. Also, their site states «Walk-​Ins are always welcome!» …this is apparently incorrect. The woman I spoke with was outraged when I called to confirm this. I really think she might have barked at me.
A real shining moment was when I asked how to keep informed of their new listings as their site clearly can’t be trusted. The reply: «check Craigslist.»

I’ve lived in one of her apartments since the end of november, when i moved in i was told they were going to replace my non working stove, to this point they have not. Back on march 10 my upstairs neighbor had a grease fire and my apartment suffered severe water damage. They have not repaired 95% of the damage at this point and will not pick up or return my calls. Never rent from Kay you will regret it from day 1. I’ve been living in a hotel for almost a month now.