Abraham’s Fabric Clinic

DO NOT TAKE EXPENSIVE CLOTHES HERE (or anything for that matter)!!!
I took a pair of raw selvedge denim jeans to be cleaned because I accidentally sat in some gum the night before. I usually take my clothes to Eco Drycleaner on Broadway but was not feeling well this day and this dry cleaner is very close to my house. So I decided to take a chance on Abraham’s. Big mistake. When I dropped the jeans off Abraham was the one who took the pants from me. He assured me he could get the gum out. I explained that these were raw jeans that are not pre-​shrunk and have not been washed previously, they’ve only been dry cleaned. When I picked the jeans up it was after I had an eye exam so my eyes were dilated and very sensitive, plus I was still a little sick with the flu. Needless to say I wanted to be in and out as quickly as possible so I checked to make sure the gum was removed and left. It wasn’t until the next day (Christmas) that I went to put them on before going to a family dinner before I noticed they had in fact been washed/​dried. I could barely get the pants on.
I made multiple attempts to stop in and talk to Abraham but he was never in. Finally I dropped the pants off and waited for him to call me, which he finally did. He claims that the material and dye are cheap so it’s not his problem. If anyone is familiar with selvedge denim they will know that they are very high quality. I urged him to look up the manufacturer online and see for himself that the material is in fact high quality. I then explained to him that the jeans have been dry cleaned a couple times and even brought in a piece of the jeans that was left over from hemming the jeans when I bought them for comparison after we got off the phone. I was very polite with Abraham and tried to have a civil conversation with him. He talked over me the entire time we were on the phone and was very insulting. His suggestion was to return them to the place I purchased them (Nordstrom). I can’t in good conscience try and return these jeans to Nordstrom when I purchased them a year ago and he (or an employee) ruined them. So now I’m out $ 180 unless I take him to small claims court. I will definitely file a claim with the BBB but that probably won’t replace my favorite pair of jeans.
Moral of the story, I wish I would read Unilocal reviews first.

Friendly staff…
Good customer service…
Clothes are cleaned properly and pressed.
Pre pay and you get discount off.
They repaired a duvet/​blanket that had a hole in it even though other Portland dry cleaners said they could not do.
They have me sold!!!

While it seemed like there were many bad reviews of this and other NE Portland cleaners, this place seems just fine. My only complaint is that it took him a few minutes to find my suit when I picked it up (misplaced? Disorganized?) but in the end it was clean and pressed and dirt cheap (under $ 10).

****BEWARE!!! DO NOT COME HERE!!!****
I’ve been coming here for 13 years. I recently dropped off a pair of expensive pants to have the button repaired for the 3^rd time. Because it was the 3^rd time they said I don’t need a ticket they know the pants and they’d be ready in a few days-​I was unsure about this but had been coming for so long I figured it’d be ok. When I returned to pick them up, the owner, Abraham Lee, couldn’t find them and asked me to come back after Memorial day weekend, which was upsetting because I needed them for the weekend. When I came back, he again said he couldn’t find them and didn’t remember them because they do so much there. He asked that I return the next day. I did and he still couldn’t find them and asked if he could have 2 more days. I gave him my number and asked him to call when he found them. No call cam so after 4 days I returned and Abraham accused me-​a 13 year customer-​of picking them up already. All of a sudden «he remembered me picking them up» after saying many times «he didn’t remember-​they do so much there.» And then said it wasn’t me, but some other guy came and picked them up for me. Made no sense at all. Unbelievable. He was obviously embarrassed and changing his story every time I asked how he’d like to settle this. After asking 8 times he finally offered $ 50.00 in credit for $ 300.00 pants. AND no apology. Worst customer service ever. Just plain horrible human behavior. Knowing that I’d been coming there for 13 years and am a neighborhood local, this was his solution for his obvious error in giving my pants to «someone that came and picked them up.» Yes someone picked them up-​he gave them away to the wrong person! I’ve file a complaint with the BBB so we’ll see how he intends to fix the situation. Until then, don’t ever bring your clothes here. I’d been coming here out of convenience and loyalty for so long-​my mother owns dry cleaners in Virginia and I know it’s hard business-​but you shouldn’t have to return something 3 times to have it repaired-​and then be accused of picking them up when they actually gave them to the wrong client. Plus, there’s no parking, and the place is a total mess-it’s not surprising that he lost them-it’s sheer luck that it didn’t happen before. If he had just apologized and offered to replace them-​I found some for less than half the price, it would’ve been ok. But to be to proud and stubborn to admit fault and lash out at a loyal customer is just plain dysfunctional behavior.

10% off for Cash Payments and 5% off for Credit Card Payments. They are quick and accommodating. I dropped off 2 suits on Wednesday after 5pm and they had them ready (with a pant adjustment) Friday. She said she would rush it for me. She actually said there would be a slight chance it would be done by Thursday after 5pm too. I would definitely go back. My only issues with the place is it’s open 8 — 5pm. I wish it were open from 7– 6 that way I could swing by on the way in to work not when everyone is rushing home. The other thing is it’s in a very awkward location MLK and Prescott. It’s hard to get out of the parking lot but it’s doable.

Speaking from rather extensive experience from Vancouver BC to Eugene, this is the only competent tailor in the entire Pacific Northwest. Don’t know much about the dry cleaning side of it though. As with all apparel businesses, you have to know what you’re getting into, which is why some of the negative reviews on here are inevitable. There’s a cultural element as well, as the owner is Korean and with a unique personality. If you’re willing to go through some trial and error, be specific, and not expect what can’t be done, you will eventually find one of the most skilled, creative, and adaptive tailoring duos this side of pitti uomo.

I’ve taken a few things here for alterations and cleaning. I was really happy until today.
I took a long sleeve knit shirt and a couple of skirts in for alterations. First, the tailor was out to lunch. That’s understandable. They told me he’d be back in 10 minutes so I ran an errand and returned, only to see him driving off.
They managed to get his attention and he came back and looked at my garments. All he would say about the skirts was that it would be really expensive to take them in and that he wasn’t a seamstress (still not sure why he couldn’t take in the skirts because there were plenty of women’t clothes hanging there waiting for alterations). He did say he could repair the shirt, which I asked for the sleeves to be cut and hemmed due to a hole in the elbow.
I paid 16 $ for the shirt and was on my own with the skirts.
I went back today to pick up the shirt and it was nowhere to be found. Finally, after 10 minutes, they found it and it was just on a hanger. They hadn’t cleaned it or even folded it properly. The hems on the sleeves were crooked and they were sewn with a slipstitch and white thread.
I was shocked because I had paid 16 $ for what I hoped would be a professional alteration and was told they couldn’t refund my money because the «tailor» side was separate.
I wasn’t about to argue, since they could care less. I’ll just never go back. I’m sure there are plenty of «seamstresses» who wouldn’t mind taking in a skirt…

These guys were nice until they lost a $ 250 pair of pants that I brought in. They refused to reimburse me or even admit that the pants were missing. Don’t get your clothes cleaned here. BIG MISTAKE!!!

I am shockingly disappointed with this place. This is my first negative Unilocal review ever. I am a strong believer in not negatively reporting on an establishment unless there is reason to warn others of potential damage.
I brought in my gorgeous comforter cover, given to me as a hand me down from my mother. It is made of a yummy crushed silk. I brought the comforter in because 8 buttons had fallen off. The buttons are each covered in the same material as the comforter but had lost the eyelet to simply reattach.
I left the comforter at Abraham’s with the agreement that I would receive a call with a quoted price and ability to attach the buttons. I received a call a week later by the man who does the alterations. I was quoted $ 72 and told that they were able to do the job.
Today, I picked up my comforter. I was returned 6 of the 8 buttons. The man put on cheap looking plastic buttons that a child could easily sew on. One place was missing a button all together. He told me «no extra charge for the buttons» and continued to ring me up for the quoted $ 72. I told him that I was not pleased with the buttons or the work. I specifically came in for MY buttons to be sewn on.
Lastly, they cleaned the comforter and the material is ruined. The decadence and sheen of the silk is now matted and muted.
I am beyond disappointed. He only chuckled in response and told me the buttons he had chosen were good buttons and that he had done a beautiful job.
I am furious. I let him know how disappointed I am with the job that was done without my input. I paid him the full price. I will never go there and neither should you.

Extremely disappointed with the customer service at Abraham’s. I brought my dry cleaning to Abraham’s for over three years, and they were fine as long as nothing went wrong. But recently I bought a new suit, wore it for one business trip, and then had them dry-​clean it. I didn’t inspect the bundled suit I received back but later realized that it was a totally different jacket.
Here is where I started to become seriously disappointed with these folks. They first suggested that it could have been Nordstrom’s who made the mistake, as Abraham’s has a «system of tagging» that wouldn’t allow that. After I went to Nordstrom’s and ruled out that possibility since Nordstom’s doesn’t sell that brand of jacket, they agreed to look for it. They had me return every week for three consecutive weeks, each time not recognizing me as a came in and then asking for another week to look. After the fourth week of looking, they said they couldn’t find it and reminded me once again that their «system of tagging» wouldn’t allow for that mistake. They then said that although I seemed honest, they can’t just take responsibility for it since people sometimes try to scan them.
People make mistakes in business all the time. As usual, the most disappointing thing is not the mistake but how they handle it. Unfortunately, although I reminded them that I was their loyal customer for several years already and it should be very clear to them that I wasn’t trying to scam them, they made no serious attempt to rectify the situation. They knew it was a fairly inexpensive suit that came from Nordstrom’s Rack, but didn’t offer any portion of trying to get it replaced. They didn’t even offer dry-​cleaning credit.
Overall, this is highly disappointing experience with them and I don’t plan to return. They gave me contradictory responses and did everything possible to avoid admitting any responsibility. Little do they know that I bought that suit for a new position involving lots of travel, and my dry-​cleaning volume was about to triple. Hopefully this experience is helpful to potential customers out there, and if anyone has any strong recommendations for a dry cleaner in the NE or downtown, I’d be appreciative.

i went here because of all the great reviews and i am new to the neighborhood. but they a) are rude and b) are VERY expensive for having things tailored. i do not recommend it at all.

Allrighty. I adjusted my original ravings. I had given them a 5 before this! Bummer.
The sweet and short of it: I had some cute shorts that I wanted a zipper put into the back of. No problem.
I give shorts in, the zipper is placed, looks good, BUT– it hardly budges. Seriously couldn’t get the zipper to move up or down with out extreme force.
The tailor dude messed with them and fudged some excuse about how they didn’t «make the zipper» so they couldn’t be liable for it. SAY WHA?
So if the zipper breaks can I bring it back? Reasonable question. The answer? No.
Because he didn’t make the zipper. That’s some BS. Who doesn’t check their products/​craftsmanship before sending it off to the world? Those guys.
Who is totally and unreasonably unaccomidating? Guess. You’re right!
I left my initial review below should you care to see me in my happier days about this spot.
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Ooh goody! A safe place that I can trust with my most favorite and treasured duds.
They are quick, inexpensive, don’t take too long, and they are nice? Sold!
I brought my foxy, way too-​big, denim onesie there and guess what? It fit’s PERFECTLY now. Oh my goodness, let’s go out DancinG right now!
I already know what I’m wearing next weekend– my onesie!
They tailor clothing, launder clothing, and even Make it. They custom design and sew suits for men!
AND they are a GREEN BUSINESS. I mean come on.
I am obviously very excited about this little family owned, friendly business. And what a relief… now I can eat food just swimming in tons of marinara sauce, dressed completely in white and have no fear. My dream!
*wheel chair accessible*

Abraham has done all my laundry and alterations and I’ve always had great service: that is, until he lost 3 custom shirts I’d left to be laundered. After a couple weeks of searching the shirts couldn’t be found. I just assumed he’d reimburse me the value (discounted from original cost) of the lost shirts. But no, he flat out refuses to accept responsibility and he lost my shirts… I am surprised to be treated so brusquely and unfairly. Be forewarned: If he looses your clothes, don’t expect him to do the right thing. Shame on you, Abraham!

This is the best place to go for alterations and repairs in Portland!

I had an Army class A suit (the green dress uniform) that fit terribly. It’s like they mass fit 300 people in one day, ow wait, they did. Nonetheless I had to get my blazer shortened. Most seamstresses and tailors wouldn’t touch it for less than $ 100. Abraham altered it all over and now it fits great. he also did it for half to one-​third the price of the other tailors. He made this uniform look INCREDIBLE!!!
I was in a jam and needed him to finish my alterations in two days, he made it happen for no extra cost.
I had to wait while one of my patches was sown on. In the 20 minutes I was waiting I learned so much about tailoring from Abraham, who was making a suit in the same room I waited in. I am convinced I want a tailor made suit when I get the money saved.
I later found out he made suits for Johnny Carson years back.
In summary: why I love this place:
–good turnaround
–awesome quality
–he educates people on how he fits suits
–really cheap

This place is great! Upon moving to Portland I’d hoped to find an eco-​dry cleaner, but had trouble finding one on the internet in NE. I chanced upon Abraham’s and lo and behold they’re an eco-​dry cleaner. The care and finish they put into the clothes is just as keen as their care for the environment. If I can’t find a comparable one in SE Portland I may actually make the drive back to Abraham’s.

Most all dry cleaners are the same. But here, you receive a discount on your dry cleaning if you pay with cash instead of a credit card. This perk is enough to keep me coming back.