Bott’s Service Center

Amazing! If I could give more stars I would!
I have no idea what these other people are talking about, but, the brothers and the mechanics at Botts have been working on every car that I have had since me return to single life and my room mates car as well!
Being a single woman is not easy… Being a single woman with a messed up car … Even worse
They always call me before they do anything and they have never ever overcharged me. How do I know? Because I have already had estimates from other Shops and they have been the cheapest, the quickest and the most efficient!!!
I would recommend them to everyone I know AND I will say … No one else will ever touch my cars again!!!
Thank you Craig and Kenny Bott and the mechanics at Botts Service!
Amazing

It’s hard to believe Botts is still in business. I brought my car in for an inspection. Craig calls me with a list of things that needs to be fixed. One of it was the left boot was cracked and needed to be fixed because once it starts leaking it gets expensive to fix. Since we don’t drive the car that often we decided to hold off on fixing it.
I figured let me get a second opinion. I brought it in to another «more trustworthy and honest» mechanic and he checked the boot and said that «both boot» are leaking and looks like fresh grease since it wasn’t dirty. Well you guessed it Botts cut the grease line now it’s costing me hundreds more to fix! What a spiteful thing to do.
This is not the first time they broke something in our cars. They stripped the nut in the oil pan and Honda in Manhasset couldn’t change our oil. They had to install a whole new oil pan which cost us hundred again.
Another time we told them we were going on a ski trip and wanted to make sure the car was in good driving condition. Guess what, the day before we are supposed to leave they said our tire rod was cracked and needed to be fixed and ‘conveniently’ they had the part in stock. We had no choice but to fix it after they told us we can lose control of the car while driving.
Botts is a scammer and looking to rip you off. If your looking for convenience and don’t care what it cost to get your car fixed then you don’t have a problem. If you don’t fix your car with them then expect more problems and headaches.
I would never go to them again.

Kenny & Craig have been taking care of our cars for many years. When a car is in for inspection or an oil change, they will review car history and let us know if we should be doing other maintenance like coolant, hoses, etc. We decide whether to follow their suggestions or wait till next time. Keeps our cars in tip top shape. Friendly and reliable.

Botts car rental service saved me from public transportation. The airport was sold out and I was able to walk in and and pick up my rental with no issue and received fast and friendly service. Special thanks to Leslie who is great at customer service!

***Originally posted on 11/​14/​2012 but noticed there are multiple listings for them on Unilocal***
I have been going to Bott’s off and on thru the years. Every time I get the bill when something is done its always double what I thought it would be and tell myself I am not going there again. Time goes by and I forget and go again, plus I am not a mechanic so maybe what I think and see on forums online aren’t correct when it comes to how many hours it takes do something.
What these brothers have done after Hurricane Sandy, will finally make me remember not to go there again.
Now Bott’s isn’t cheap with their gas, but I drive by almost everyday and the day before the storm the price on the sign was $ 4.059 for regular (BP up on Port blvd was $ 3.899 for regular at the same time). When Bott’s finally got power, they had lines 3 to 4 blocks long… price now $ 4.259 for regular and that is their cash price (who pays in cash any more) so the real price is $ 4.359 for regular. They had that same price the whole time until they ran out of oil. Now that the lines aren’t there… to my surprise (sarcasm) they are at $ 3.999 for regular (cash price). Now they may try to say there was added cost to get the product there… well I work in the fuel industry and there was no added cost at that time from the distributors and gasoline futures didn’t go up significantly to justify that increase… to boot BP up on Port Blvd at the same time there were lines had the same price of $ 3.899 for regular (credit or cash) that they had before the storm.
Another example is Harbor Deli, brought in a generator to have power (so they did have added cost to their bottom line), lines out the door… prices never changed! They could have done the same as Bott’s but didn’t… a lot smarter business decision in my opinion.
I see it as Bott’s being opportunist… who does that to their neighbors/​customers and expect their business after all this is over… sad thing is most people forget (just like I did)…and some people don’t care or even noticed.
If they can do this during a time their neighbor/​customers where dealing with hardships what are they doing to their customers when times are normal?