VIP Pet Resort

While vacationing in Florida earlier this year my wife and I wanted to board our two German Shepard for a few days so we could ride our Harley’s and enjoy Daytona Bike Week. My one German Shepherd has severe allergies and requires a special diet and medication. So we are extremely protective on where we leave them. We where greeted and assured by the staff that they would take excellent care of our dogs. They did just that. Our dogs stayed in one of there luxury rooms with a private yard. When we picked them up they provided us with pictures of our dogs playing ball and a full doggie report card. If you are a over protected animal owner this is the place to leave your fury family member and not have to worry. I would like to say a sincere thank you to the entire staff for taking such great care of Trulla and Uzi.

I boarded my dog here for one night while I went away. I really enjoyed having my pup there however he came home with FLEAS! We now have to spend 60 $ for flea treatment for him, our cat, and our house

I got a few of my pups here and loved them for years. I also had them cut my dogs hair everytime I was in the area. Too bad there is not one of these in our area. Staff very helpful and nice. They care about all of our family 4 legged kids as if they were there’s. Will definitely come back. They have a good horse lessons to. And horse boarding to. Love this place.

We are very unhappy with your services provided to Riley the past few days. My wife picked him up today at 9:30 am paid $ 148 and brought home one nasty dirty, mouth sore dog. $ 105 for boarding, $ 17 for grooming and $ 10 for nature walk. THERE WAS NO GROOMING.
When we dropped him off we gave the lady instructions on his feeding and his medicines (he has food allergies). She made us pay a fee for his meds and assured us he would have gotten his medicine during his visit. We even dropped off his vet prescribed food and it looks as if none of it was given to him.
He has some really nasty mouth sores that are open and surly caused from food or treats given to him. We told the lady up front he has food allergies and gave instructions to feed him only his food 1 cup 3x a day. Its obvious that was not followed or he would not have the sores on his mouth. They were not there when we dropped him off. He was not even given his medicine as we instructed. The pill box has just a few taken out of it.
Needless to say, we are very unhappy about this visit. Why charge all those extra fees if you are not going to follow through with your charges. He was not given any grooming and his medicines and prescribed food régime was not followed either.
He is very happy to be home and we are glad he is safe but we won’t be taking Riley or recommending your service to others. I felt bad enough bringing him to a kennel and then to find him in this kind of shape is sickening.
We should have taken the tour of this kennel and I highly recommend you do so before dropping off your pooch or cat. I sure wish we had. Yes the prices are low but your getting exactly what you pay for here… NOT MUCH.
A very UN-​thank you for your service.
M.C

My two dogs are usually extremely skittish and hyperactive, and one of them usually cannot stand strangers. However, this pet hotel is very understanding and simple, and good to the pets. My dogs handle the staff very well. Prices are fair, and grooming services are great. Good if you are going away on an extended trip, but make sure you reserve your pet’s stay ahead of time – you don’t want it to be full. Highly recommend, I love this place and your pet will too :)

I have boarded my dogs years ago with VIP PET RESORT and was happy. This time I checked out other facilities and they didn’t compare to VIP. The staff on the phone and then in person were friendly and took me on a tour. The prices were good. I decided to reserve a spot and my dog was there for a week. I will use them again if needed. WOULD recommend

I LOVE THIS PLACE! They have the beat prices around on grooming and boarding. They will take you on a tour if you ask them, they have nothing to hide. They have dog apartments that include a couch, tv, and a walk through nature trails with the techs if you need to board them. They groom and board cats too! The staff is so friendly and sweet. They really care about your pets and your pets experience while in their care! I’ll have a hard time finding anyone to top them, not that ill be looking ;)