Rotelli Pizza & Pasta

the food is always consistently good here, the staff, not so much. I’ve contacted corporate on my two horrible experiences here in which they offered me a gift card to be mailed to me… ya right!

Food is OK but service is TERRIBLE, particularly for take out or delivery. They routinely leave items out of take out orders and have no interest in properly correcting the problem. In fact they are downright rude when you call to complain and act like they are doing you a favor if they offer to give you extra rolls on your next order. They do not have any idea how to package items that are in a sauce as they routinely leak all over the place and leave you with a dish without the required sauce. On at least one occasion they took over 2 ½ hours to deliver an order telling us multiple times that they were just leaving to deliver the food. And to add insult to injury we could hear them laughing in the background about the delay. When you go in to pick up food you have to fight to get their attention to give you your order and getting a smile or Thank You out of them is near impossible. They have no idea as to what customer service involves. Save your money and avoid aggravation and order from someplace else.

After a round of golf was in the mood for pizza. Golf course recommended Rotelli’s. Staff was friendly. Restaurant clean. Garlic rolls great. Pita salad was incredible and enough to share. Pizza was good. Crust could have been crispier and sauce a bit more favorable. Price was very reasonable. 2 beers, garlic rolls, salad and pizza $ 20 per person.

Just moved to Palm Aire. Really wanted this to be good. Clean décor, comfortable seating.
Maybe a new waitress, had to ask twice for everything. (place was busy)
Had my go– to dish, eggplant parm. A little different, had ricotta cheese, but tasted good.
My complaint was with the tomato sauce. Tasted like it came from a jar of Ragu. No body or flavor, which makes the spaghetti an ornament on the plate, and leaves everything bland.
The Mrs had a fish dish was okay (good for the special price menu). Will try again — want to support mom & pops when we can.:)
Hard to tell a chef you can make it better at home, hope they read these reviews.

Excellent food; superior service. Pick up or eat in at least 1 time a week. Macadamia nut perch is our favorite along w the lasagna

Classic real NYC pizza! Great prices fast hot delivery. If you are staying at the Wyndham and want great pizza delivered fast this is the place. Try the pepperoni with cherry peppers on the side. Also mushroom, tomato, garlic is off the charts good!

I called this place and made a delivery order during lunch hours and gave them the address to my place of business (a clear indication that the request was for lunch). After almost two hours and two follow-​up calls to check status, I called a 3^rd time and cancelled the order and requested a refund. The guy on the phone said ‘OK’ and hung up. I called back and asked for a reference number for the refund, he said «if you don’t know about credit cards, there is no reference number». I chose to not acknowledge his facetious comment and proceeded to ask if the refund was processed. He said yes. One week later and still no refund of my money … Mind you, they were prompt in not delivering my order as requested.
With this type of service, I will tell any and everyone not to patronize this restaurant. Especially, This Ft. Lauderdale location.

Perfect little Italian eatery. Clean place, good and quick service and the prices are very affordable. There is an early bird special menu if you order before 6pm with lots of choices and again, great prices.
We were greeted by one of the staff members and once seated, a basket of fresh warm garlic and regular bread was brought to us. The entrees and main meal followed at a perfect pace.
There was a gentleman playing the accordion which added to the authentic atmosphere and the owner was going table to table making sure the clients had all they needed. The kids ordered pizza and at the end we were brought a pizza box to take it home.
Perfect for what it is. Unpretentious, authentic and great value for the quality of food and service.

We drove from Miami and they let us order food to go 15min before closing. It was a long day. Thx Rotelli’s!

Typical Italian American franchise food. Seems overpriced for the quality and location. Service was unimpressive.

There is something about the vibe of this place, the energy. I really can’t put my finger on it or even describe it. But whatever it is, it does not make me eager to dine here.
It is super convenient when on lunch break, the food is ready super sonic speed. And when I just want to eat something for lunch, not slip in and out of a food coma. I had their lunch special, 2 slices of plain cheese and a drink. They serve free garlic rolls as well. The pizza is pretty good, just the right amount of sauce and cheese.
Even with the convenience, I find the price for what I got (don’t forget, no toppings), $ 6.99, is not worth it. I was disregarded when one of the hostesses was passing out the baskets of garlic rolls to the tables; gave to those that sat after me and I had to flag another waitress down. I’ve only been twice before this between 5 months and the waitresses always seem miserable or just really pushing hard to keep going through their shift. After today, I won’t be returning.

I called in a carry out and was told it would take 15 mins. I got there and sure enough my pizza was ready and popping hot. Great customer service & the establishment was very clean. I would revisit but I can’t because im from texas. But I would recommend this establishment. Our pizza was great by the way. The slices were huge.

Joe «Giuseppe» D
We ordered a tray of cannolis for takeout… If they had a tablespoon of Italian cream in each one that would have been a lot. The centers were completely empty. $ 4.99 each. Really? Hard to believe this came out of an Italian kitchen!
Here’s the picture and you decide? Shame on you.

I just started ordering from this pizzeria, and I really enjoy the food; the salads are nice and crisp with great flavor. The garlic rolls are delicious, and I recently just tried the ravioli and I loved it as well. The prices are readable.

Awesome food and service. My third time, wish we had one in Jacksonville area. Professional, authentic, everything u want in a restaurant. Great mussels, eggplant and pizza.

Restaurant only worth 4 stars. Food was a little above average, place was nice. Waiter was a little uneasy. Hobo was sleeping outside.

My reviews try to be in the context of the focus group they serve.
Considering food, coupons, cleanliness, and overall, it’s a solid three stars. Food is not overly spicy, I think in catering to the nearby Palm Aire neighborhood, but it’s good.
Coupons and cleanliness is 5 stars. We ate 2 for 1 dinner with two drinks.
Overall, service was spotty and should not have been with few patrons, but overall it was ok.

My Boss took us out for lunch, I must say first and last time. The service was bad, the waitress was in La-​La Land.
The food was dry, no flavor.

If you’re looking for traditional «big slice NY style pizza» don’t come here. The medium pizza ($ 13.00) is the size of a personal pizza & the house salad ($ 7.00) was bland and was nothing but iceberg lettuce with 2 olives and a few sliced onions. Advice: Go 1 block north to Isabella’s.

I’m not sure if i should write this review or keep this gem of a restaurant a secret from new tourists to S florida so it doesn’t get overcrowded. :)
Its pretty amazing that this quality of Italian food can be delivered to your doorstep. I mean delicious gourmet Italian food at very reasonable prices and great service. Wide variety of things to order from Pizza to salmon to crab cakes to tiramisu.
Yummy and healthy. :)~