Pinch A Penny Pool Patio Spa

Friendly, knowledgable and helpful staff. They are honest and resourceful. I’ve been going there for many years.

So we used to shop at this pinch-​a-​penny for all of our pool supplies. Frankly, we quit coming because the old owner was basically a jerk. He never smiled and seemed to hate the fact he was at work.
I was in a bit of a rush yesterday and needed to run in for a new backwash hose. I called ahead to make sure they were open in the Labor Day holiday and was in luck.
Easy parking in front of the store. They were pretty slow when I got there so a young man came out from behind the counter to help me locate the hose. Several options available from 25 to 100 feet, I opted for the 100ft to get the water out to the driveway and not kill the grass. I was a little surprised by the $ 38 price tag but I needed it and they had it so what are you gonna do…
Thankfully I engaged the young fellow when I was cashing out and learned there was a new owner. Then I noticed the store looked cleaner and there was clearly more inventory around the store. I paid without any hassle and went on my merry way. I will definitely go back as it’s closer and more convenient then where I’ve been shopping.

My family have been customers at this pool store for nearly 30 years, back when they were located on Cypress Rd up to very recently. We recently moved and wanted to return our 4 chlorine containers to them to get our deposit (something like $ 5 per container). The quite rude staff refused to give us our deposits back, claiming «there might be holes in the containers», questioning when we got the containers (less than a month before), and even questioning whether they were their containers, even though they have the Pinch a Penny logo and name in them! This is the way they treat their most loyal customers, so beware.

There were 3 young guys in the store on a Saturday afternoon. I walked in looking for a replacement O-​ring for my pool pump. When they questioned me regarding what type of problem I was having with my pump, they suggested replacing pieces that I knew nothing about! They actually took apart a pump in the store to show me how to replace the piece that was causing the problem. I was amazed that guys so young were so knowledgeable about pool maintenance. They went above & beyond and I will only use that pool supply store in the future!

I used this store to buy a new pool pump and filter for my mothers pool.
The prices were fair and they recommended a fantastic installer for the job.

Not recommended.
Fairly rude front end staff (on a fairly consistant basis.) They were rarely helpful and, even on slow days, seemed unwilling to help me find what I was looking for.
I was even approached by a fellow customer one day in the parking lot who asked me «is it me, or are those folks really rude?» I laughed, but agreed with him.
When the front end is staffed by only a couple of young men, you’ll be lucky to get a grunt or thank you, even if you just dropped $ 250 on a new pool pump or $ 400 on a vacuum.
I recommend you go to Leslie’s on Federal in Ft.Lauderdale.