Papa John’s Pizza

This location has gone down in the dumps with rude staff. They have gone through several managers and thought we’d give them another chance. Tonight they delivered us pizza that is clearly dropped looked like soup on one side of the box– see attached pics — when I called to let them know they said it was because of the toppings I ordered ! They refused to let me speak to manager and hung up on me, had to call back several times.

I love papa johns, don’t get me wrong. I just think the service isn’t the best. Food is great.

Hungry! Called in my order and 15 minutes later I’m picking up my PJP favorite: Onions, pineapple, olives, and mushrooms. Hot and ready perfection… a classic pizza pie enhanced by the little side of creamy garlic sauce for dipping and a pepperocini. This location has been here for years and is on the east side of US1 just south of Atlantic. Nothing fancy but timely delivery and friendly service along with consistently accurate orders. Craving satisfied!

First, I love papa johns and the driver is nice. I work 60+ hours a week and turn to them when I’m too tired to cook. First, they forgot my sides. All of them, second I open the box and the pizza isn’t even sliced. Management needs to ensure their staff is actually doing all of this.

I know what I’m expecting cause it’s papa johns but I am really satisfied with my pizza. It’s steaming hot and exactly how I ordered. Kudos to you papa johns!

Just got my food and my pizza was good hot and fresh but the garlic bread sticks are burnt and they didn’t put in the two pizza sauce cups I asked for either (.79) each I called back to just tell the store I was unhappy since I have been ordering from them for years for many events, games, movie nights etc they can look up my history and when the manger got on the phone he was rude and sassy to me saying «I saw them come out and they looked NO where burnt» excuse me??? We’ll your consistency is not good then if you settle for burnt… I asked him to put in the pizza cups to and he cut me off. Not good customer service not happy with how a MANAGER should treat someone. You work at a pizza joint sir not a high end restaurant. Have some humility!

I must say that this rating is based mainly on the food and not on the service received, well, mostly. I ordered online and the ordering service couldn’t be easier. I forgot to ask for garlic sauce and called back to add it to my order but the woman was confused about where I was and what my original order was. When I asked if the order had left yet, she said yes before I even said my address. It was clear she wasn’t willing to go above and beyond. I just drove down the street and picked some up. Online it said that garlic sauce was $ 0.75 but I picked up two for free at the store. When I returned home, I had a voicemail saying that they were out of sausage and if they didn’t reach me (they didn’t) they wouldn’t be putting sausage on it. When my pizza eventually did make it, there was sausage on it. Hmmm mystery meat? Yup
Now for the food. Is the pizza made out of rubber? I’m not sure what kind of meat they added since I was informed that they were out of sausage about half an hour after I placed my order online. The garlic parmesan breadsticks were much better but the pizza (their signature) is terrible. I’ll stick with little local pizzerias from now on.