Western U Pet Health Center

I really liked this place. I work in healthcare, and I have high standards for service. This office really exceeded my expectations. Staff was courteous, and really went out of their way to help me. It was my first time there, I got lost, but Jessica stayed on the phone and navigated me until I got there. I was able to make a same day appt since my dog was having seizures, and the prices for the office visit and complete blood work was very reasonable. Definitely will be back. Thanks staff and Dr. Clark!

Newly opened (grand opening was a few weeks ago), Western U Pet Health Center is located on Western University’s campus. If you are a student or employee here, you can receive an additional discount on their low cost services. This pet health center used to be a Banfield Hospital, so they are equipped to do many different services that is comparable to other vet hospitals.
Our Cocker Spaniel started coming here a handful of times in January and February. For our first visit, our dog came because he had an ear infection. Over a few visits, his ear infection eventually cleared up.
After taking our dog here numerous of times, the staff began to recognize him. Now I do want to mention that we currently have pet insurance through Banfield, however we have been incredibly disappointed with the level of care and customer service we received at the Monrovia location. So decided to take our dog here.
Now on our most recent visit, this past Saturday, we arrived at 8 am but did not have an appointment. Our poor dog had been very sick and had visited Banfield the day before and wanted a second opinion. But when an employee came in to open the door after 8 am, she told me that the veterinarian does not come in until 9:30 am everyday. They open early for people to drop off their pets.
Anyways, we were also told that they do not normally take walk ins, but they did take us right when the veterinarian came in (Dr. David Clark). Never meeting this veterinarian, I was leery because after receiving poor service at Banfield, I have grown to not trust any veterinarians (why are they always trying to up sell me additional services that I do not need?). After talking with Dr. Clark, I realized how incredibly knowledgeable he was and trusted his clinical eye.
Unfortunately we found out that our little 4 legged baby was at the end of his life and that we was going to pass away soon. Although Dr. Clark could not give us a definitely date or time, we knew that the end of his life was nearing.
At this point, all we wanted to do was to try to understand what happened and how we can provide comfort measures to our dog at home (we preferred for our dog to be at home in a familiar place than to be stuck in another hospital).
Not to go into too much detail, but Dr. Clark was truly empathetic (and not sympathetic. which is 2 different things) to our situation and provided the best care possible, considering our situation.
This small pet hospital is clean and the staff are friendly. Pricing truly is cheaper than other hospitals. A pet visit is $ 25 in case you are interested in bringing your pet here. Also they do have day boarding here ($ 20 per day, but only during the hours of operation).
The only few negative downfalls of this place is that they are not 24 hours. They are not open on Sundays and not open a full day on Saturday.
If you are looking for a low cost, affordable solution to your pet’s health care, this is the place to come to. I trust that you will be in the best of hands.

I LOVE this place!!! Dr. Clark is Awesome! I am now willing to drive the 33 miles to Pomona to take my dog there because they are the BEST!!!

I highly recommend bringing your dogs here. The employees are always very helpful and so nice. You can tell they all really love animals. My puppy has been coming here since we got him and I can’t imagine going anywhere else.

I love WesternU Pet Health Center. My animals have been going to this office for almost six years. We came to this office because another office quoted us $ 3,500 for a hernia repair for my cat Boo. This office charged us a fraction of that cost. Boo was also diagnosed with a liver issue, which was quickly diagnosed and we were given medication which has kept her liver issues under control and very healthy 5 years later. In February of this year we found a dog, we named Buddy. This office helped us diagnose a food allergy that was making Buddy super itchy and got Buddy back into great health. Then in March we found a cat, that we named Mr. Kitty. Dr Finegan and Dr Clark worked with us to help this stray. He had a hematoma on his ear, so we brought him in. Dr Finegan discovered that Mr Kitty was actually very sick and could possibly die. He had mycoplasma which is basically a very serious blood infection, was severely anemic and had a very high, almost fatal, temperature. Dr Finegan worked very hard to get Mr Kitty better. He spent the better part of a week there, got lots of antibiotics, fluids and love. He is now a healthy 15 pound cat that we fell in love with and ended up making a part of our family. Dr. Finegan saved this stray cat’s life. She and the other staff at this office gave Mr Kitty so much love while he was there.
My point of the long review is that this office, the veterinarians and staff, love animals. They care about their well being and treat the animals like they are their own. I would not take my animals to any other office. I highly recommend this office!

Highly recommend Dr Clark and Dr Finegan. Both are
compassionate and knowledgable vets.

My little dog had enucleation surgery here. I’m so pleased with the care he received. I highly recommend them.

If you love your pets you need to bring them here.
The doctors/​staff at Western U are wonderful compassionate people. I have been coming here since they were Banfield Pomona.
Dr. Clark and Finegan are patient and understanding. They are not like some Veterinarians who make you feel stupid for bring your pet in and take their time to explain to you on what is going on. My pets all love Dr. Finegan! She just make the whole visit so pleasant and she truly loves your pets. Dr. Clark is so knowledgeable and one of the friendliest people. He will just make you feel comfortable about everything. My babies are partial to Kate Finegan since she has seen us run in and out of the office since they were kittens but they love Dr. Clark just as much.
My 3 cats, Beau, Molly and Julius love coming here! My dog Whiskey, who recently passed away was also taken care of by the doctors here. The last few days of his life Dr. Finegan, Clark and staff gave him so much love and attention. Truly appreciated they didn’t just see him as just a patient but one of their own.
I have had pets all my life and I have never come across such great people. I am forever grateful and blessed to found such a great facility and staff to take care of my babies.