Dr. Dental

This is the worse dental office in Plymouth. I waited in the chair for over an hour. When the Dentist finally did get to me. He argued with me that I had a root canal in one of my front lower teeth. I explained to him that I never have had any root canal work done. He became angry and accused me of not knowing what procedures I have had in my own mouth! He flung around and grabbed the ex ray off the light box to show me, then looked in my mouth, back at the ex ray, back on my mouth again and rudely declared these were not my exrays! He then yelled at his assistant that she was incompetent and order her to do another set of exrays. He was so unprofessional, rude it her. He threw his instruments onto the tray and stormed out. I felt really bad the the young assistance. She was just about in tears! After ANOTHER hour if waiting in in the chair he returned. I mentioned to him that I thought the novicain had worn off and I was afraid that I could feel the drill. He snapped at me that the numbing would be fine… he then tilted the chair so far back I was pratucally upside-​down. As he shoved this drill into the back of mouth choking me. I asked him to stop so I could catch my breath and swallow, he got pissed off and said he wasn’t going to stop at that point. I moved my head away and told him how unprofessional and rude he was behaving. I wanted to see my exrays to be sure that I actually did have a cavity as he had been looking at the wrong ones to begin with. I became upset and crying at this point I don’t want him to touch me let alone go dack to work with his drill. He lectured me on how I was so uncooperative and needed sudated dentisty and I would have to go somewhere else, he could not work on me without it. I have never encountered such a rude and unpleasant dental experience in my life. It is a shame that an educated professional would treat a patient so disrepectfully. Maybe he looks down lower income or elderly patients that have few choices for dental care that are on medicare or mass health. Since then I have been unable to get my dental records and exrays from this office. I have experience pain and damage to the tooth he drilled. I do not recommend this Dr Dental office located in the Stop & Shop Plaza on Samoset Street in Plymouth for any reason. The staff is so unprofessional, the office is dirty and I feel that it is a health hazard for patients. The board of professional conduct and licensing should be contacted. The staff and doctors here needs to be investigated for poor and damaging patient wellbeing, office managnent and dental practices.

IMO, this man is a hack. Quick, seems bored with your comments. He cleaned my teeth with a new device which took a couple of minutes, cut my gum, blood everywhere. No apology, teeth were not clean. No hand tools used, simply an electric devise which blows your teeth, he looked away and that’s when he cut me. Seriously, took 3 minutes tops. Tried to enroll me in unnecessary procedures as well. I agree, the 5 star review seems staged. Aspen is their primary competition regionally, thus the mention of Aspen.

I’m sending an update due to the response left on my review. Unfortunately, the response was nothing but an excuse with no response to their negligence in HIPAA procedures as well as cleanliness within the office. The fact is, the office sent xrays without proper identification, there are still cockroaches in the office and they still have more dentists than you can count. You can almost guarantee that when you return for your 6 month checkup, it will be a different dentist. So save your time and any future aggravation and choose another dental practice!
Dr. Dental, it would be within your best interest to reiterate HIPAA laws to your staff instead of making excuses. Facts are facts.

It’s pretty funny that my past review is not visible. Also funny that there has been no reviews until I posted one complaining about the service then within days someone raves how great this place is… Sounds like a phone call to a friend was made. No manager has been in contact with me & these problems have not been fixed. The supervisor hardly cares to hear what I have to say never mind trying to make a plan of action to try to fix anything. Dr. Ilyos seems like a much better dentist but is having a lot thrown at him trying to fix all these mistakes and not just mistakes made on me either. It is no coincidence that my husband saw the same dentist & has excruciating pain after she did his filling, witch by the way fell out after maybe 3 weeks & now needs to see a specialist. Not to mention at last visit while I waited for the Novocain to kick in, the woman in the next room was complaining of pain after work «she» had done on her tooth. The girls up front have been great as have the assistants! However, it is unbelievably unprofessional to comment on my bad Unilocal review but never try to contact me or the office to see if anything was resolved. I hope to hear from someone that cares willing to make a plan of action. This kind of service is not ok to just ignore!!!

I have had a lot of dental work done here am very happy with all of it. I had a front tooth fall out after a root canal, many years ago, from another dentist. Dr Dental did all the work needed to install a new post and tooth. It came out great. I couldn’t be any happier. I drive from Weymouth to Plymouth and know from experiences I have at at other dentist, such as Aspen Dental here in and others. This is one of the best places to have your teeth worked on. I have never waited long and the office is always clean. There prices are as good or better than other dentists if you have no dental insurance such as I. I wont go any place else.