Golden Nail Salon

Service is very efficient here but you feel like a commodity than a customer. They also double-​dip their wooden sticks when they wax. So if you just want to get your nails done very quickly and don’t care much about the «me-​time», then this can still be the place for you. I don’t recommend the waxing here though due to hygiene issue mentioned above.

I have come here a couple times and it has been an ok experience. This last time I had a great experience. I do believe that it depends who you get. I came in for the gel shilac. I have gone to many places and it seems to be difficult to take it off. Lan attended me and she did it quickly. Great massage and my nails came out great. I was a walk in and waited about 15 minutes. For a Friday night I don’t think that was bad. I recommend Lan for the gel.

Really awful! Customer service sucks, lack of selection, and they needed up my nails and when I told her I was rude. Really?
So, I went back this afternoon, I called in the morning and talked to Kim (sweetheart) she told me to cone in and they would fix it. I did, and they did. Wish it was right the first time. I know I seemed less than amused to be there and the lady tried to make conversation with me but I was focused on not walking out of there unsatisfied.
Don’t walk out without making sure you are satisfied. And make sure you see Kim! She seems to be the brains behind the whole operation.

I had a pedicure only for $ 25.00. I was just killing time while hubby got a hair cut at Sport Clips a couple doors down, and the place was pretty full so I figured it was pretty popular.
I was seated and the lady ran water in the foot tub. I told her it was cold water so she put it on hot only. It reached a point where I had to take my feet out. She was very apologetic when she felt it, though, I didnt’ really care. I like hot. I like cold. What I don’t like is forgetting to put the soap in the basin. I noticed after soaking quite a while that everyone else’s water was blue and bubbly. Mine was just water.
The lady next to me played on her phone while her son sat to my left, literally twiddling his fingers, with the saddest expression I’d ever seen. So I talked to him about school starting and his teachers and classmates. And Mom played on Facebook. At least I had someone to talk to.
My nails came out fine. There were pretty and pink. She was a little rough with the cuticles though and my foot instinctively jerked a couple times. Guess I should’ve done a mai-​pedi– combo, since other Unilocalers say it wasn’t much more money than pedi– alone.

Don’t go here for a wax. I came here and the lady actually made fun of how hairy I am. That was miserable. The wax was painful and my pores bled. I am Arabic/​Irish, so my hair may be a tad thicker than many, but to make fun of their customers, as a «hair removal specialists», makes fun of you for having body hair, is absolutely absurd. I actually bought my own kit because I was so embarrassed to ever go back anywhere. When I did it myself, not being a professional at all, and only following the directions the kit came with, I didn’t make myself bleed one bit, and it hurt way less (although I had to watch Kung Fu movies to inspire my warrior strength). This tells me that she was doing something VERY wrong, if I could do better. It’s not even worth the student discount. Don’t. Do. It.

If I could get away with not leaving a star at all I would. The technician was SO rude. AND my nails looked like crap… crooked and polish wasn’t applied to the whole nail so the sides needed to be repainted by me! If you say anything, the technician is even more rude and starts yelling at you. Not kidding or exaggerating. This is the first time in my 30 years of getting my nails done that I haven’t left a tip. The more I looked around, the dirtier I saw that the place was… I won’t be back. I spent my evening reshaping crooked nails and repainting the spots she missed. I had to go buy the same color nail polish. I wanted my money back. Well, I just know I won’t be back and thought I should warn anyone who finds this review before they step into this place.

Golden Nail Salon is closed in Pleasant Hill and is relocated to 2360 Monument Blvd near KOHLS. The nail salon has the same name. For inquires, you can call their number (925)674−1718.

Heads Up: This salon will be moving to a new location down the street! So, please call inquiring Salon’s new address!

I have been coming here for over 5 years. The ladies here are amazing, and their service impeccable. Love that they will do my Mani and pedi at the same time if it’s not busy. Plus, my shellac lasts longer than my friends who go to the chichi city shops– and you know they pay more! I love the addition of the salt scrub for the pedi, between that and the great foot massage I have been known to fall asleep in the chair!
All in all great value and nice ladies who take good care of me.

My nails look like crap. The chick was really rude; cursing me under her breath in Vietnamese. She tore my cuticles apart and painted like a 2 yr old. I won’t be returning.

I’ve gone here several times with my mom. I always wonder what they are saying when they speak their native language to each other. They really push the salt scrub (not what I’m interested in). Their communication is not great. I wanted fingers and toes to match but they never said that the colors would have to be different because I want shellac on fingers. They just ignore it or say no. Took me 3 visits to figure it out. Many times they use 2 – 3 people to do parts of mani & pedi and they make sure you know to tip them all. The place needs to be cleaner too. The only really nice thing is the senior discount.
Prices are about the same as everywhere else. Not bad, but flawed.

Even though I gave this place two stars, I have been getting pedicures here for years. The place is conveintly located and the final product is pretty good but most of the time I leave thinking why don’t I go somewhere else.
I get pedicures so my feet look nice but also for the relaxation and pampering, neither of which I truly experience at Golden Nail salon.
Also, I don’t like that you can only tip in cash. Last weekend when I was there, all I had was a $ 20. I asked for change so I could pay the tip and she gave me four $ 5 bills so I asked for five $ 1s. Of course, this exchange was very frustrating and might be the motivation I need to find another place.

My mom and I frequent this nail shop more than others because we know the ladies pretty well… I like Bonnie and Anna, but they all do a good job. Sometimes they will be busy and you will have to wait with or without an appointment, and sometimes it will be dead slow.

Went here AFTER going to the other location and being ripped off, not knowing it was owned by same person… bad idea. I called ahead to see how much an acrylic fill would be…$ 18, didn’t sound too bad. So I go in and she half «gassed» on everything… I then asked how much it was going to be again and she looked at my nails and said $ 23…It said $ 18 on their price list… she ripped me off, especially for the bad job she did. What ever happen to attention to detail? Not to mention, dirty place…

I’ve actually been going to this place for a while, but over recent years they seem to have become very rude and their customer service focus is far below par.
Yesterday I went in for a mani pedi because my nails and cuticles really needed some attention. I knew that they did a good job, so I figured it would be okay. I mentioned before we got started how bad of shape my nails and cuticles were in and what I was hoping for. The woman doing my toes proceeded to practically criticize me about my feet. She became really rude when I declined getting a salt scrub (which is more expensive). The woman doing my nails gave me a different color than I asked for, so I now have different colored toes and fingers. One’s pink and the other is red.
Also, payment is extremely frustrating. If you are paying with a credit card, they look at you like you’re crazy. It’s preferable to pay with cash, but you better have exact change or they’ll STILL stare at you like you’re crazy. My service was $ 35 and I gave her $ 40. She just stood there saying, «it’s $ 35,» to which I replied, «Yes, I understand. Is it possible to get $ 5 change?» After a back and forth like this for about a minute, she finally went away to the register and brought me back $ 5. When she came back, I gave her their tip in advance (which I hate doing) because they expect you to pay before your nails are done. That was before getting too different colors on my nails, even though the lady kept saying, «Same color, same color.»
Since I’m not as rude as they are, I didn’t ask for my tip back, but I don’t think I’ll ever return there. Shame since it actually seemed to be rather decent 6 years ago or so.

My daughter and I came here yesterday and were serviced right away. I love the prompt service and attention that we had. My daughter is only 4 so she was very excited about her first manicure. I have come here before and I always receive prompt service. The work that I receive has always been up to my standards.

I’ve been coming here for 3 years. I love my acrylic nails. I always get compliments on my nails. Staff is very friendly. They are like my family nowl.

Picture this– It’s Monday afternoon and there is not a soul to be seen in this shop located in downtown Pleasant Hill. I am excited as can be to walk in and see a fairly charming décor and 4 technicians with not a single client to tend to. I believe this means I can get my on the fly manicure in a timely manner and be on my merry way. Wrong. What it meant was that I would be greeted by the owner, asked what service I would like and wait 10 minutes to even be seated. The place was empty! THEN two new customers would walk in, without appointments, for mani/​pedi service and both would be shown to their spa chairs and have their pedi service started before my nails had been tended to by said owner. After another 5 minutes, the technician sat down and got to business. In her favor and theirs, it was a decent manicure when it comes down to the actual nail care. There was no attempt at conversation, unfriendly doesn’t begin to describe it, and uninterested is the vibe. By the time I was finished two more customers arrived, one who walked out due to the lack of service as I was paying. I have never not tipped a manicurist in over 12 years of service — this was the one exception. Do not go here.
P. S. The review might seem harsh and I don’t generally mind waiting, BUT I specifically asked upon entering if they had time for QUICK manicure.

My GF went in on our anniversary to get her mani-​peti. When she walked in they just looked at her as she attempted to say «hello» and «excuse me» before someone said «Yes?». She asked for a manicure and pedicure and they said «ok, 30 minutes». Another lady walked in shortly after and was greeted nicely right away and was told she only had to wait 10 minutes. the lady told them she was gonna be right back. as she was walking out she looked over at my GF and my girl said «they told me I had to wait 30 mins». the lady decided to wait
Meanwhile, the people working there began looking over and speaking their language making my GF feel uncomfortable. my GF decided to leave. while walking away the worker was tryin to get my GF’s attention in a rude way
** This place doesn’t even deserve a star **

It was alright and remember you get what you pay for. I echo what folks have said about this place being really slow.
Atmosphere: The center in which they are located is nice but this place looks like a hole in the wall with fresh paint and upgraded pedicure stations. For those who are clean freaks like me and read Death by Pedicure they do clean their stations after every use.
Service: So I went with my BF for Manis and Pedis and she got there early and saved me a pedi seat. However when I showed up I waited like 20 minutes to get helped. Not to mention no one even talked to me the whole time. Anyways my friends lady rocked. My lady was not so hot. She missed spots on my nail on both feet and had to do a lot of correcting when she was done. The same goes for my hands. She was also not very good with the pumice. I had to go home and re-​pumice. :(
When it came time to pay they had a bit of an attitude about me using my card to pay and tip for me and my BFF. So if you like an okay job, not being talked to at all, and waiting, this place is for you.
Price: $ 35 Mani and Pedi