You should be truly ashamed of yourself. When are the Saratoga to Montréal RailRoad Tracks getting Fixed. What are all those broken RailRoad ties on the side of the tracks. It was fun camping out at Ft Henry. Should have brought my fishing pole. I did like the AMTRAK burger
Keith T.
Place rating: 1 Manhattan, NY
You should be ashamed of yourselves. I rushed through a «goodbye» lunch with my family so that I could catch the train to NYC in time. It ended up being over an hour late. In speaking with other waiting passengers, this is the norm. Apparently no one at Amtrak has thought to account for the hour or two the train will be stuck at customs coming from Canada and prefer to instead just let it be notoriously and regularly late coming into Plattsburgh. Sure, let us all sit out in the summer heat waiting for Amtrak to make up its schedule as it goes. And don’t bother putting a representative outside to keep everyone aware of schedule updates. And don’t even bother to install enough benches for everyone to sit down. We’re perfectly happy to sit on the concrete, getting bugs down our pants and dirt in our eyes. And wouldn’t it be just silly to actually sell tickets at the train station? Why do that when people can call our hotline and do battle with Julie — Amtrak’s automated ticket agent? She’s not a royal pain in the ass at all! People wonder why Americans don’t ride the trains more often. People wonder why Amtrak is constantly in financial straits. People wonder why we’re such a car-dependent culture. This is why. I spent $ 75 to ride a train that was over an hour late, slower than drying paint and staffed by some of the rudest, most unapologetic conductors I’ve ever had the misfortune to encounter. I’ve regularly had more pleasant rides on NJ Transit. And that’s saying a lot.