Sunrise Dental Group

I have deducted two stars because there is a lady at the front desk whose name I don’t know, unfortunately, but she is very condescending and always make you feel like you are bothering her with questions. Whenever I call she is polite in her words but condescending and irritated in her tone. Her tone makes you feel like she just wants you to hurry and hang up. Everything and everyone else at this place is wonderful and helpful. But first impressions are everything. She is the one you have to talk to first to get to anyone else and it’s frustrating having to deal with that and getting a sour taste in your mouth before you meet and talk to everyone else, whom are not as unpleasant. She really affected my take on this dental office even though she is only one person. But, I truly appreciated the help of everyone else in the office, one girl whose name I know to be Camille, and the Asian dentist who was very friendly and funny, and the oral surgeon and his assistant, whom both stayed later than closing to operate on me.

On 11÷01÷15 I began experiencing pain in my upper jaw. By 11÷02÷15 the pain was unbearable. A friend of mine recommended this office to me, I called and explained my situation and they told me to come right in.
Upon entering, I was in a dentist chair inside of 15 minutes and Dr Bautista was examining me. He has an easy going personality and great demeanor, Ann Marie his assistant was really great too. Without going into copious details… I had an old root canal that was REALLY infected. He explained the treatment plan to me and was very reassuring.
The next day, Dr Comora removed the old root canal and after several days of treatment & antibiotics, I was able to return to work.
My experience with this office from the initial phone call, to the ladies who work in the office and all of the staff has been stellar. IMHO, this is the model of what dental offices should strive to attain.
Based upon my experience (6 times in the office), I would gladly recommend them to anyone.

My dad saw Dr. Bautista for a consultation about a week ago. The experience was terrible! At first, when we scheduled we advised them that we had no dental insurance and wanted to know pricing. They offered us a financing program called «Dentrite» where you pay $ 30/​yearly and get discounted treatments. When we went in, I spoke to the manager and she had no idea what I was talking about even though it is on their website!!! Then, they are extremely expensive. They were trying to charge $ 5700 for two root canals and $ 500 for a cleaning! We’ve been to other dentists and this is by far the most we have ever been quoted and they’re not even willing to work with us. I finally decided to go with another doctor so I requested his xrays from them to be emailed. They told me they would email it to me the same day or the next morning. I never received it so I went to the office to pick up a hard copy and what do you know? They charge $ 20 for a hard copy of xrays. I asked them to email it instead and the woman in the front was very rude and told me she will «TRY» to see what she can do (with a nasty attitude). so unprofessional! I am not happy at all!

Great Location! I had all 4 wisdom removed just couple days ago. And they did an amazing job. Answer all my questions before the procedure and made me feel confortable. The staff is friendy & Dr. Arroyo did a great job :-)

I am very impressed with the staff at Sunrise Dental Group. I was a former patient that came back after a new dentist advised I had an issue caused by old dental work. Dr. Bautista took xrays and even though I did not have as severe a problem as the other new dentist said he corrected it and made me feel 100% better. I will not be returning to my old dentist and will make special trips to drive down to visit Sunrise Dental from now on. They have given me great care.

Came in being terrified of the dentist. …put at ease by Dr. Bautista and the staff…

I was referred to Dr Copulos by my dentist, Dr Young, TownePark Dentist in Pembroke Pines. I was in severe pain almost to a point of being delirious. I’ve never felt pain like what I experienced prior to having my wisdom tooth extracted. All I knew I wanted this pain to leave me alone. I told my wisdom tooth, you gone learn today! Oh yeah yo butt has got to go.
While at my Doctors office in Pembroke Pines, she told me there is usually a delay at Dr Copulos’ office. So pack my patience. I wasn’t too happy to hear that, but my brother and I made the ride up via pines blvd. oh my god that was the longest most painful ride of my life. The Doctors office is located in a Bank of American building. Upon entering the office, there were 6 people waiting to be seen in a very comfy, cozy and tranquil front office. I approached the front desk and was greeted with a warm hello and a clip board which consisted of a 3 page questionnaire. Once I completed the paperwork, I went back to my seat still in pain and still 6 people waiting. I figured I’d wait an hour or more. But to my surprise, I hear a voice calling my name… what? 10 MINS at best after completing the paperwork.
They proceeded to walk me down a winding walkway, and placed me in room number 8. I’m nervous as hell because this is my first time ever having surgery on anything. I’m 50 now so I’m thinking is this The age when things change. Fighting back tears. I’m strong, but I have my moments.
In walk Camille, I think that’s her name. Clearly she runs that office and commands attention. She had such great presence about herself. I loved the way she interacted with the doctor. She started a video for me to watch about the consultation procedures. Then soon afterward the video stopped in walked the Dr. I saw all these big ass metal tools on a table. I asked him in my professional voice, doctor, could you please explain to me what am I to expect to feel prior and post op. I think I startled him, because he looked like he just wanted to come in there and just do his business. I was like hold up, wait a damn minute doc, oh you gonna answer my questions before you do one thing to me. He addressed my concerns, then now all of a sudden he didn’t see me as another patient. I became someone to him. Now He started asking me questions, about my line of work, children etc… ok this is what I like, get to know me before you do yo business on me. We established relationship. Now… I can relax and open wide. My mouth that is. Y’all so nasty. Now the numbing begins, it was painless. Gentle. I kept my eyes close, you know you don’t want to look em in the eyes, that’s kinda ackward. But I am peeking, seeing what he looks like at work. He was calm, gentle although he kept saying it’s tight in there. And that he had to get it from another angle. Seriously. Through it all, he kept asking me am I ok. I returned my answer with a thumbs up. Finally, it was over after 2 mins. Yes, 2 mins. The best 2 mins of my life.
Afterwards, I walked to the desk to schedule my follow up appointment. They had my script, and additional paperwork in a bag and I was on my way.
Overall experience, a good one, glad I pushed my fears aside and came considering all the anxiety I was feeling prior to coming.
How I feel a day after is sore in the extracted areas. And hard for me to swallow. But they say that’s pretty normal. I am no longer in pain.

This is the best dental office. They are so professional, Angela, Denise, Dr Copulos and the rest of the staff. I give them a lot of respect for all the hard work they do. Angela and Denise both deserve a five star rating, they are so good at there jobs.

Wonderful experience and wonderful team. I was so apprehensive about seeing a dentist but Dr Arroyo made my experience carefree. I had all four wisdom teeth pulled at once but suffered only minor pain for the days following. The doctor, his team, and even the receptionists were so nice. About three people called me personally to check on me after surgery. I highly recommend this practice. From the pre-​op to the post-​op visit, everyone made me feel super comfortable. I am so happy that I found this office

I’ve visited Sunrise Dental Group for two procedures. Root Canal and Oral Surgery for extraction of four wisdom teeth. Root Canal was performed by Dr. Comora, he actually fit me in to the schedule when I called the day before complaining of pain. I did not wait for a long time in the waiting area. He was with me for hours and didn’t even take lunch to be able to finish the root canal in one visit. A couple of months later I went back to the office to have oral surgery performed by Dr. Arroyo. He and his staff made me feel completely at ease. I received a follow up call after the surgery was completed just to check in on me. I was experiencing pain over the weekend after the surgery and he personally contacted me on Sunday afternoon to discuss it. He fit me in on Monday morning to check out what was going on and gave me the option to come in everyday if I needed to until I felt better. The staff was polite, related and sympathized with my situation, comforting and friendly. I would highly recommend their office.

The staff is very friendly and helpful. The dentist makes the visit nearly enjoyable, between the drilling. I highly recommend them and take my whole family there as well.

I always say that the experience of any healthcare provider is influenced tremendously by their staff. Surnise Dental Group of Plantation is an unmitigated disaster ! They make errors and then they pass the buck and it is the patient that ends up having problems. An appointment was mis-​scheduled… then postponed to noon the next day. At 1040am they phoned to cancel. The excuses were lame lame lame. Their attitude was «whatever». .. with no apologies for inconveniencing a patient that had essentially fasted TWICE for extractions. The behavior and attitude is unprofessional and unacceptable and I would not recommend this practice to anyone, especially since there are several others in the area– one of which we used and would give them 5 stars for being accommodating and professional.