Worst customer experience ever. I went in to check out a few deals from an advertisement I saw and have an app that I accumulate points from scanning product, I assume CVS participates to drive traffic in stores. After being followed around like a criminal and hearing on the overhead for security to go to the front I decided to leave not after an employee was blocking the door to ask to see inside my purse! Are you kidding!!! I have never been so offended in my life or ever been treated like a criminal in a place I spend my hard earned money. I made sure to call customer service in hopes that this store gets trained properly! And to the woman who was following me around, you Mrs. Need the most training and poor guy who was made to stand at the front door who apologized to me several times. This location has lost my business forever. You are a CVS employee not FBI.
Brenna L.
Place rating: 1 Coconut Creek, FL
I’ve been coming to this location for years(since it bought the ekards that used to be here!) and it’s been getting worse and worse to the point where I will now drive further out of my way to go to Walgreens. My husband and I visited last night to pick up a few items. We were the third in line. The lone cashier stood arguing with a woman who was trying to use coupons. A manager appeared to referee and then opened a lane to the elderly lady in front of us. He started ringing her up then walked away to go price check something. She seemed confused as he hadn’t even said he would be back. He came back after a few mins and proceeded to start arguing with the customer at the first register. The couple behind us in line walked out. We followed them a few moments later. Horrible service