I’m not sure who’s doing the hiring, but you need people who can speak English in the drive three lane. Can’t tell you how long it took me to try to order. I gave up and went elsewhere.
Misty S.
Place rating: 1 North Dallas, Dallas, TX
So disappointed! Came here with my three kiddos(it is December). The play area is FREEZING!!! It is 6:30 prime dinner time. The manager on duty said she could not turn up the heat because that required a password she didn’t have. This is near our home, but this is our 3rd terrible visit. We will be going to a different MCD with our business :(
Matt G.
Place rating: 2 Frisco, TX
I think there is two entries for this location so this is an update of my first review. I have now received the wrong items 2 trips in a row along with ice cold french fries. I ordered the Jalapeño Chicken Sandwich and received the Spicy Chicken sandwich instead.
Joey P.
Place rating: 2 Dallas, TX
Its McDonald’s so we already know the food is decent and slightly over priced. But the staff here is bad. None of them speak english. They are slow. They will mess your order up so be sure to check it before leaving the drive thru.
Matthew L.
Place rating: 1 Plano, TX
Service sucked the workers were gossiping in Spanish near the drive thru window while we waited to be served, took them around 5 minutes to notice we were here, and then messed up our order!
Daniel C.
Place rating: 1 Carrollton, TX
Poor service. Waited 25 minutes in the drive through with some poor person blasting rap right behind me. Would choose any other fast food place over this location in particular. Do not eat here.
Bill H.
Place rating: 4 Plano, TX
I love this McDonalds! The workers are always friendly and welcome you as you walk into the door! The first time I walked into this store I was shocked! The store has chandeliers and antiques and art on the walls. It looks more like a five star restaurant that a fast food joint! The bathrooms even have gold plated fixtures! It’s still McDonalds so the food is the same as everywhere else but the employees and atmosphere makes it a pleasant experience.
Nick b.
Place rating: 1 Sachse, TX
Worst mcd’s ever. Looks fancy but management obviously doesn’t care about service. My sister wanted some fries and a cheeseburger one night after playing some pool at Rack Daddy’s so I headed over to this location because it’s a block away from home. After paying them $ 5 for something I’m sure cost them about a nickel I asked if I could have a dipping sauce or two for the fries. «No. You have to order a 10 piece nugget or more for sauces. Sorry.» …then closed the drive through door and walked away. Are you fking kidding me? I knew I should have just gone to the Whataburger another block north on Coit, and next time I will.
Dan C.
Place rating: 5 Euless, TX
Always has fast service, no line, hot food.
John P.
Place rating: 5 Spring, TX
Very friendly staff. They greeted me right when I walked in the door. I also saw them checking up on people while sipping my coffee. The interior has great décor, and the restaurant is clean. The children’s play area is nice and there is plenty of seating for parents nearby. I used their Wi-Fi connection while eating breakfast, and it was very fast. Very pleasant experience. This is a top notch McDonald’s and compared to other McDonald’s restaurants I’m giving it five stars. I’m looking forward to coming back again soon.
Bill B.
Place rating: 3 Dallas, TX
This used to be one of the very best McDonalds anywhere, then the ownership changed apparently to corporate and the location has not been the same since. Service is often hap hazard and the employees, I guarantee, will talk and talk and let you wait at the counter. The interior of this McDonalds is one of those unique ones done up in black and white and while it is beginning to reflect it’s age, when the place is clean still looks good. Busy drive through as this is on a main Plano street.
Michael P.
Place rating: 1 Sacramento, CA
Don’t ever go here in the evening between midnight and 3am. The staff are as dumb as rocks, slow, can’t understand them when trying to place an order. Oh, and usually between this time it’s «Cash only» because for some reason it takes 3 or more hours to batch out their credit card machine. Not to mention the wait time. One time it took over 10 minutes for my sweet tea and fruit & yogurt parfait. Terrible service all around, don’t let it’s «fancy» interior fool you.
Winnie R.
Place rating: 2 Spring, TX
We stopped at this McDonalds because it was on our way to my sisters house. The food was good, fast as always but I don’t know why they took forever to brew up a pot of coffee plus they forgot I had ordered it(probably because the manager and all the employees were chatting and not paying attention to customers). The indoor play area could use a little cleaning up.