K&G Fashion Superstore

I’ll keep this review totally real! This store has a lot of diversity when it comes to it’s merchandise. They have loud, bold, flashy clothes, as well as conservative toned down clothes. They have merchandise that are both: Bad quality, and good quality. I bought 2 Tommy Hilfiger suits, as well as TH dress lacks, and vests. I absolutely love them! they fit great! The suits consist of a trim fit as well as the pants and vests. They look good on me, and the quality has been good so far. I also have purchased Joseph Abboud and Michael Kors dress shirts, and let me tell you they are top notch! This are 100% cotton dress shirts that fit and feel like a dream! K&G in Plano also sells Florsheim dress shoes. Some of the best and more comfortable shoes that I have purchased have been Florsheim, and were bought at K&G Plano. This store also sells dress socks. The brand Adolfo is not very good. I recommend the Calvin Klein 61% combed cotton dress socks. They are real good and comfortable. I also liked the slim Calvin Klein ties. They are very stylish and of good quality. This store also sells Michael Kors 100% wool blazers that fit great and are great in quality. K&G Plano also sells Ralph Lauren sports coats at good prices and they fit good, and are well made. Also, I bought a 2.5oz Polo Black cologne. The scent was just as good and strong as the Polo Black cologne that I bought at Macys a year ago, but I paid less for it.
The staff was polite and I have no issues. I did had to wait in line a little bit, but, so what! Everywhere you go you have to wait in line. People who cry and complain about waiting in line need to chill out and get a life. Is not that serious people!
Overall, my experience has been a positive one! There is clothes here for all styles and budget.
P. S. Forgot to mention. Most of K&G suits are modern and slim fit. They have 2 bottoms, and the pants are flat front. Very stylish, and «with the times»

Do yourself a favor and shop somewhere else. Customer service isn’t that great and the clothing quality here is very poor. One of the pants I purchased had one leg much longer than the other (my fault for not trying them on in the store, but still cheaply made!) and the purse I got here broke after just 2 days of normal wear. Walmart is a much better option.

Since the prices are «60%» off department store prices, how about hiring some more cashiers! The cashiers are in a hurry to do absolutely nothing — I’ll pay a little extra for customer service, clean dressing rooms and less clutter!

I never have problems with people who work in customer service. I work in customer services and I know how difficult it can be when dealing with upset clients.
But today, as I went to exchange a pair of dress shoes, I was told by management, that they would not take my shoes back because they had been worn more multiple times. When I politely told her that yes they had been worn once, for a wedding, but didn’t fit the man who wore them. She said no. They’ve been worn more than once. I yet again said no, they were worn once for a wedding. She then told me weddings are in carpets and one wear would not have «worn» the shoes like that. I told her that it was an outdoor/​indoor wedding and they were still only worn one day. But she continued to argue with me.
But I will say that they have the looks of shoes that has been worn one time. But I was not trying to make a return, or trying to cheat them out of their money. I just wanted an exchange for something else in their store.
I have no problem with not being able to exchange the shoes if they are not in the proper conditions to be exchanged. But there is never an excuse to say that your customer is lying to you and to argue with them. Politeness is key to customer service.
She could have very well said, «I’m sorry ma’am but these shoes are not in the condition we require for returns or exchanges. But is there anything else I can do for you?»
I hold management to high standards, they are setting examples of how their employees should behave.
But instead of doing a good job, and gaining more customers, she lost customers, and K&G has lost my respect and business.
Extremely disappointed and will never shop at K&G again.

Horrible. Went to get 1 tie on a Sunday at 1:30. Stood in line 20 minutes with one cashier working who was just about the most rude person ever. Swiped my card to pay she says «you should wait until I’m done and follow my instructions». Guess my skin tone was too light because everyone else darker dressed like circus clowns straight from church got smiles laughs and nice slow checkout service.
By the way, unless you are looking for mustard yellow suits or Sean John Collection items the selection here is more costumes than clothing
Epic fail

Horrible customer service and cheap outdated suits. Never will go here again. Bought a suit in haste, changed our mind two days later, requested to stop alteration (simple hem) wanted to return and they would not do it and gave no options for exchange, refund or credit. Suit never left the store! They do not care about customers. Now we have an ugly suit and bad experience to think about every time I see it. I highly recommend Mens Wearhouse if you are looking for better service, style and economy.