I sat at the bar, ordered table side guacamole and a couple blue moons. Two servers seemed very busy with the entire bar area, probably around 7 – 8 customers for each. Despite this, they did a very good job staying on top of things. The lack of a star is due to the chips. Way too much salt Chilis! It’s like a coating of salt for each chip. Plus they’re the most greasy chips you’ll find anywhere.
Scott B.
Place rating: 3 Big Spring, TX
This is a fairly nice and new Chili’s right off the freeway. I agree with some of the previous reviewers that service was a little on the slow side. Our food eventually came out, and was warm & fresh. My burger was average. O-Rings were good. Their menu is pretty big. Make sure you sign up for their rewards program.
David F.
Place rating: 5 Pleasanton, CA
Excellent choice of food. I like their new menu. Service was great. I ordered a spring salad and black bean guacamole burger. Both were top notch.
Amanda M.
Place rating: 1 Houston, TX
Bianca was the worst server I’ve encountered in a restaurant in awhile. The table wasn’t bussed, things weren’t brought to our table, drinks took forever to get refilled, ticket took way too long to come out. If it wasn’t for the woman who seemed to be a manager we wouldn’t have gotten half of what we did receive! Our order came out half wrong also. For a Friday mid-day when we were in a less than half full restaurant, I can’t believe the service we received. All of the surrounding tables that she served were left empty for over an hour until someone else bussed them. People at surrounding tables also waited ridiculous amounts of time for things like drinks.
C H.
Place rating: 2 Douglas, WY
Food was as expected from a chain restaurant. The service was slow. Our bartender put the S in sh@&$y service. Two groups were served before us. Had to get up and get our own menus. F U chilis
David P.
Place rating: 1 Lubbock, TX
We waited 15 minutes and no one even came to bring us water. The table next to us waited 45 minutes before getting asked about drinks and they have waited another 30 minutes for their food. Don’t waste your time.
Oscar L.
Place rating: 3 McAllen, TX
The food was pretty standard Chilies but the service was pretty slow. We arrived at 1:30pm and didn’t leave until 3:25. So if you are in a rush you may want to reconsider.
William G.
Place rating: 5 Amarillo, TX
Awesome food and the wait staff is amazing best place in plainview by far. Always love the buffalo chicken sandwich and the California flatbread pizza is amazing.
Amanda B.
Place rating: 3 Pittsburgh, PA
I was pleasantly impressed with the quality of Chili’s food. I haven’t been to a Chili’s in about 12 years, way before they revamped their image. The staff was friendly and our food came out promptly. Everything was fresh and delicious. We went in the day before to eat there too, but we didn’t stay to eat that night. We waited around the lobby area with 2 other parties waiting on tables. No one came by to take our names, a waitress kept saying someone will be right with us, though no one ever came. There were numerous tables left un-bussed which made me think there was a lack of staff, so we left after seeing the signs of bad service. Since we’re in a small town, we decided to go back the next night and I’m glad we did. Whatever kinks there were in the night before were ironed out and we had an enjoyable time.
Alfonso O.
Place rating: 1 Plainview, TX
Worst experience I ever had at a chili’s! The quality of food was not up to par, and the presentation could have been better. I really enjoy going to chili’s, but just not this one.