Stoops Buick GMC

I’m a small business owner and just like everyone else I’m never a fan of dealing with dealerships and car salesmen. But… I surprisingly had a great experience this time around purchasing my 2016 GMC Sierra 2500HD Denali.
I walked in to the dealership and didn’t feel like I was being attacked by «vultures» looking for their next sale and I met Kent Fisher who I feel went above and beyond his duties as a car salesman and it is definitely the first time I have actually enjoyed not only a new vehicle but the process of purchasing it. Yes I had to wait a little longer than expected because I came in during the busiest time on a Saturday but it was well worth the wait and I was able to get an even better APR by going through them. I had all of my financing and everything else in order before coming and knew exactly what I was getting but he asked to let them try to beat the rate and they were able to get me under 2% and once I went in to sign all of the paperwork I was out within 10 – 20 minutes.
All in all I enjoyed the Stoops Buick and GMC dealership and it was a very nice facility but I can’t stress enough how much I enjoyed working with Kent vs any of the other sales people I have dealt with with my last 5 car purchases. If you are ever looking to work with Stoops I personally would recommend Kent Fisher. I felt he didn’t seem to be concerned about the money he would be making on the deal and instead was more worried about the money that I would be saving and my experience. Thank you Kent!
I was recommended to Stoops by my mother who had purchased a vehicle in 2011 from them and I’m glad I went to check it out. I live on the southeast side of Indy and hadn’t even thought of driving to Plainfield, IN to try but I’m glad I did. I went to other dealerships as well and most of them didn’t seem as genuine and interested in my business or work nearly as hard to gain it or able to beat Stoops pricing and they all eventually gave up or thought that I would cave in quick or something. I personally wanted to work with Stoops after meeting Kent so I continued to keep him informed of other dealerships offers and they were always willing and able to beat the other dealerships offers and by far more than just pennies.
Thank you Kent Fisher and Stoops! I love my new 2016 GMC Sierra 2500HD Denali! It is an absolutely amazing truck!

Stoops stoops, I was a regular customer until the service department failed to tighten screw wheels after break service and almost got in horrible accident. I haven’t had bad experience with them before, I love their sales crew and service, but when it comes to safety, there has to be no excuse and that’s why people spend more money in dealers than other auto shops.

This was my second buying experience in the past year– and each experience has been WONDERFUL. The entire staff I dealt with was friendly, knowledgeable, and extremely accommodating (especially with my almost 2 year old terrorizing their showroom). Chuck sold me a 2015 Yukon Denali a year ago– but with our growing family, we need more room. The buying experience with Chuck was phenomenal upgrading to the 2015 Yukon XL Denali.