Coury’s Auto Body Shop

A tree branch fell on my left side mirror. Brought my car in for what they told me was a two day job. Now it’s a week and a half later. The people on the phone are not responsive and somewhat nasty. I don’t even care about how it looks anymore, I just want my car back! Geico paid for a rental and since it was ostensibly a short job, I opted for the extra $ 17 a day for collision insurance, which is now mounting up. Geico has to share in this, maybe it’s time to look into other Insurance also.

I would highly recommend this place! I have geico insurance and I was referred to Coury’s by my insurance company. They were able to take my car the same day that I called! From the minute we arrived everyone was helpful and friendly. It was a seamless process, even with the rental car! They called exactly when they said they would, were very flexible with my hours, took payment over the phone, and they were prompt with finishing quite a bit of front end damage. Even the owner came to greet me during both drop off and pick up! Dianne at the counter was very helpful and understanding, Kyle from the rental car department went out of her way to make me comfortable and was super efficient, and Rui my insurance adjuster has an office right on site to make the process quicker and easier. Everyone we encountered was courteous and polite! Thank you for taking such great care of me and my car during a stressful time!

My family has been using Coury’s for over 35 years and «luckily» I haven’t had to use them in about ten years. However, I had a recent incident where I needed to have my car repaired and brought it to Rich and his team. The staff was courteous and punctual and I received my estimate in a timely manner. I had agreed to let Coury’s do the work and other than a one day delay (item was back ordered and communicated with me), the job was done when promised. Also, the cost was to the exact amount as estimated. I am very satisfied with Coury’s again and would recommend them to anyone needing work done to their automobile.

Great service. Only problem was I told them I’d pick up the car Friday night and I got there Friday night and no car. There may have been a misunderstanding or maybe they didn’t want the car sitting out in the open with no one there. A friend took me home Friday and I got the car Saturday. There was nowhere I needed to be Friday night or Saturday morning, so no big deal.

the ¹⁄₉ reviewer must have experienced delays due to ins problems. I’ve had cars repaired here, big jobs and small, on at least 4 occasions in the last 10 years. you cannot find nicer people t o deal with, excellent work, fairly priced, and totally involved in providing great customer service., from the owner to to the guy who sweeps the yard. they didnt survive all these years by providing bad service, think about it. do NOT hesitate to use this company.

This is by far the WORST SERVICE I have ever gotten, not just at an auto shop, but by any service whatsoever.
Took them more than TWO WEEKS to just inspect the car, had to argue endlessly with a rep on the phone every time and they will NEVER tell you when your car will be ready so they can argue that they «couldn’t estimate» when it’s never ready. They never knew who they were talking to on the phone (and I cannot imagine they have multiple of the same cars in the shop —- why do they never know who I am when I describe my car, I can’t figure out).
DO NOT SEND YOUR CAR HERE. It will take upwards of 4+ weeks to get minor body repairs. They are COMPLETELY RUDE and do care if you need your car in a timely manner. They will drag their feet and take their sweet time and then yell at you when you say you need your car back.
SAVE YOURSELF THE HEADACHE.
COURY AUTO BODY needs to get a wake up call or just not be in business.
WORST WORST BUSINESS I HAVE EVER ENCOUNTERED. I have never been so incensed to write a Unilocal review until now.