Bank of America

Don’t go on a Saturday! Packed is an understatement. This place is a zoo. I walked in to a small room filled with at least 30 people. They don’t have tellers, just 2 opportunities for teller-​assisted atms and two regular atms. There is absolutely no privacy in this place. There was one teller manning the two atms and one lady with a clipboard attempting to organize everyone. People were doubly «parked» in line. I approached the woman with the clipboard because I had a check that I wanted to split between my checking and savings as I’ve previously done. The woman was very friendly but she asked to see my check in the middle of the swarm of people, which I did not appreciate. I don’t think it was appropriate nor safe. Whether the check is a buck or a million, it’s no one’s business around you. I declined and asked her to step aside which she then did and she was very helpful afterwards, although they don’t allow splitting deposits any longer. This is a bank-​wide decision, so that wasn’t her fault. She did tell me what my options were to move the money, so that was helpful. Either way, I don’t think I’ll be frequenting this branch, particularly on the weekend.

this branch does not understand the concept of customer service whatsoever, hires incompetent tellers who must be related to someone in charge of hiring, or did who knows what to get that job. The manager I had dealt with after being completely disgusted with the teller, was no better, arrogant and rude as can be. As a long time bank customer, had never been treated like that at any other branch or any other bank either. Other local branches-​no problem. Being familiar with this area I shouldn’t be surprised, standards are low, and people just don’t care, it seems, as a result.