Physical Therapy Specialists

There was a day when I asked what times are available (November 3, 2015 at 9:32 AM). I received a response at 3:05 PM.

Great place to get on the road to recovery. Robert is an outstanding physical therapist who knows what he is doing. His diagnosis and treatments are spot on! All of the employees are very pleasant and motivating. I have been through a lot of physical therapy over the years and this has been my best experience so far.

This is the place to be if you REALLY have had an injury or disabling condition. I have been going to this extremely professional establishment since August 2014. Before starting therapy I was barely able to walk with an extremely debilitating diagnosis of bilateral Achilles Tendinosis. Not only incredibly painful, this is a very slow condition to heal. It also required the Therapist to have the very best understanding of this condition. It is very difficult to treat and is rarely seen in both ankles/​feet at the same time. Dr. Robert Inglis was and is that person. With oodles of credentials and even a Doctorate of Orthopedic Manual Therapy, he painstakingly takes his time every visit making sure your entire body is working to its best capacity to ensure healing of the injured area. He is such a fine person and his Orthopedic skills are life changing! Dr. Inglis treats everyone that I have seen as family. He truly cares and is very committed in healing his patients and not keeping them lingering for endless treatments as I have heard about other establishments.
The therapy assistants and staff are very helpful. They manage to work in all your appointments at your convenience. But just a warning, make your appointments with Dr. Inglis as soon as possible. Although you can always get in and barely ever a wait… he is extremely popular as I have explained why. Those in the know (long term patients) schedule for a month at a time. Truly a sign of a wonderful doctor! They never over book so your time is set aside for YOU!
I am no where close to the end of my treatment but I have come a long way. I am walking, able to exercise to some degree, go shopping for small amounts of time, restaurants, and almost all of life’s pleasures. Although I probably will never run a marathon, I know Dr Robert Inglis will get me to where I should be to live a pain free life.
Thank you to everyone at PHYSICAL THERAPY SPECIALISTS…

Brought my entire family here many different times for various injuries. Have always experienced excellent professional service each time! I highly recommend Robert Inglis as he is very knowledgeable and experienced. He is concerned about helping you heal correctly and efficiently. The facility is clean and well run. Five stars all the way!

I’ve gone to this place for two separate injuries and am very happy with it. The first time was for my back and this time is for an Achilles tendon injury. In both instances (and the multiple times I had to go for each injury), I found the staff to be straightforward and focused on helping me get better.
One of the owners, Robert Ingles, is a knowledgeable and experienced doctor with a straightforward «let’s get you back on your feet» kind of guy. I appreciate that very much, because even when we’re having conversation, he’s still focused on working on me. That’s a vast difference than a couple of other PT places I’ve gone to (and many other medical businesses, in general), where you have to listen to a doctor or staff member talk and talk while they neglect you– the patient. Robert knows how to talk and work at the same time, which I find to be highly professional.
His staff seems to take on the same approach. They’re friendly, but not overly chatty and they are always focused on working with me. They read my chart before they start working with me, and if they’re not sure about something, they ask.
In contrast to a couple of other PT places I’ve gone to, I appreciate the fact that this office does not focus on loud sports on TV and some sort of club hangout time. They get you in to work with you and send you on your way. There’s not a lot of wasted time here.
When it comes to scheduling, I’ve found them to be pretty good at reminding me to schedule my appointments. They don’t do it in an annoying way– they just make sure it happens. I forget a lot, which makes it a lot easier when they’re helping me remember.
I’ve also overheard the way other therapists explain recovery and treatment to other patients in the facility, and I can see that all the workers here are focused on professional recovery, not feel good chatter.
I recommend this place!

I love this place. I don’t give many reviews, especially five-​star, but they have earned it. The therapy area is bright, cheerful and clean. More important though, is the staff. It’s clear that employees are glad to be there and happy to be working with me. There is a wonderful balance of professionalism, personalization and playfulness in the clinic that makes me look forward to my visits. Everyone greets patients cheerfully as they arrive and they have continued to make me feel welcome, valued and cared for.
My therapist is Brent and what I really appreciate about him, beyond his skill, is his willingness to explain the hows and whys of what he is doing. I had a lot of reservations about getting treatment and couldn’t understand why surgery wasn’t a better choice for me. He stopped the exam and brought me into an office to show me a model of a shoulder and even online images to carefully explain my issue and how PT would help. He also respects my limits, while still pushing me.
Beyond our therapy sessions, he is patient but firm regarding my part of recovery — home exercises. I’ve not been a perfect patient in that area, but each visit he asks for an update and encourages me, while making sure I understand why independent effort on my part matters. I’ve finally started taking his advice and stretching at home and I wouldn’t have done it without the persistent reminders and explanations as to why I should work beyond my 3x weekly visits.
Other reviewers focused on the billing issues, and I agree there was confusion at first. The office would benefit by making sure everyone understands the insurance billing and deductibles, etc. Patients need that information on the first visit, or even before. Money is an issue for most people and unfortunately from my experience that’s not a priority for most medical providers. I don’t feel the billing confusion is worth losing a star on my review. My priority is feeling safe and well cared for.
This office does employ interns as aides, but I don’t see that as a problem. Everyone has to learn somewhere and the aides are well supervised. They have been very helpful and always check with the PT’s if they are unsure of an exercise.
I’m sure that most physical therapy offices have qualified personnel who can get the job done, so the real difference is in the atmosphere of the office. Physical Therapy Specialists, in Placentia, has managed to make me look forward to losing three hours a week from my busy schedule, so they have earned five stars from me.

Bio Motor Academy program has been great for my daughter. Highly recommend it.

This group has done an excellent job in my therapy. I have a very jacked up knee and the progress I have seen has been amazing. I have been to other therapy facilities through my insurance before and they were a joke! So blessed to have been referred to Physical Therapy Specialists this time, they have made all the difference in my recovery!

I have been to Physical Therapy Specialists multiple times over the last 5 to 6 years. They have handled my charges and billing my insurance perfectly-​no complaints. PLUS, the physical therapy I have received has been the best. It is personal, caring and effective. Robert Inglis has helped me deal with recovering from knee surgery, crippling back spasms and chronic pain. Each visit is personalized to my needs and my condition on that day. He not only has helped me recover from these issues but helped me become stronger afterwards so the issues do not recur. I have recommended their services to several friends. This group is great.

I just received a notice from my insurance, these guys actually tried to bill them for $ 215 when this was supposed to be a consultation and they did no physical therapy at all!
What a sorry establishment! Beware everyone!

I have been going there about 2 years due to an accident, I was hit by a bus and suffered major damage. The whole staff has been excellent and I have made great strides in getting me back.

Dr. Robert J. Inglis and his team are very knowledgeable and super nice. They truly care about their patients and will do all they can to help.
The building is nice with all modern equipment for your rehab needs. The first impression is they truly care about what is going on inside their business.
I’m an avid Tennis player and came to Dr. Inglis with a shoulder injury. Through the diagnosis and exercises he gave me I’m able to serve at almost full speed again. I’m still in the process of rehabbing but its gotten stronger and stronger every week.
I would recommend them to anyone who wants the best!!! Thanks Dr. Inglis