Staab & Sons, Inc.

Not sure what’s happened at Staab but I’m not impressed or happy. Our house’s plumbing and HVAC systems have been serviced exclusively by Staab for something like 40 years. They were a reliable, easy-​to-​work-​with company. Now, they’re «all business.» Got our seasonal service contract in January … but couldn’t get service until June. Requested an estimate for a leaking bathtub … But got the invoice three days before I got the estimate. And then got a past due «dunning notice» 6 days after the service call. Truly, you don’t need this kind of grief.

We had an issue with our whole house air conditioning so we had to call someone. The first one we called, Fagnelli Heating & Cooling, came out and diagnosed the problem– our unit was about 2 – 3 pounds low of freon. It was an old unit and that freon would have cost around $ 120 per pound so we were looking at $ 360 just to charge it back up. They also identified the leaks & rust spots that would probably allowed it to continue leaking… Time for a new unit. Fagnelli quoted us $ 3700 for the complete job which included a 10yr warranty. That a/​c check itself cost us close to $ 400 because they did a dye test to find the leaks.
Then we called Staab for an estimate. They came when they were supposed to, did a similar inspection and quoted a similar (3 ton) unit for $ 2700 plus $ 300 for a 10 yr warranty. Of course they got the job.
They showed up at 8:45am, 15 minutes early, were very professional (even put down sheets over our carpet to catch any dust & debris from the inside unit as they carried it through the house), kept my wife informed of their process but didn’t try to train her on how to install them (you know how some tradesmen do– they want you to understand WAY too much than you really want to know), and they finished up the job by noon. They cleaned up the entire workspace so I had no idea they were even down there aside from gleaming new equipment.
I would definately recommend them to anyone.
Thanks Staab!