McDonald’s

Today I went in to eat. Ordered my food and while I was waiting for my food a cook was on the French fry side taking nuggets out of the holding area and eating them. The manager on duty was about as useful as the wall it took several mins to convince him for a refund and still could not get that right. The owner of this location sure could make more money if they had a crew and managers that did their jobs

You get all the stars for giving me both French fries and apple slices in my happy meal. Not only did it make my day, but it provided the perfect fried and salty compliment to the fruit I ordered in a vain attempt to appear healthy.

I don’t know why but this McDonalds always managed to get my order wrong. This is almost constant. However there is a young assistant management who is extremely professional and friendly. He make sure that all of the customers incorrect orders are made correctly. I believe his name is Matt or something that begins with a M. (Young guy, brown hair, and awesome tattoos).
Many of my orders get messed up because SOME (not all) of the cashiers are busy talking to each other while my order is being taken. I don’t mind that but focus on the customers too.
The major complaint that I have with this location is when the high schools let out. The tons of students from various of communities just hanging out, cussing or making a lot of noise. They sit on the tables and often just sit at your table. When Arby’s and Wendy’s use to be open next door, the management of these establishments did not put up with this loitering or chaos.

There are always atleast 2 group of annoying kids who just loiter and stare at everyone as they’re walking in & out. The staff doesn’t seem to care. Make sure to check your fries before you leave bc they are sometimes Luke warm. Even after you buy something it’s a challenge for them to unlock the bathroom. You stand at the door 5min, walk to the counter and ask again then walk back and wait at the door forever again until finally you head back to the counter one last time and freak out. all to pop a squat over the toilet. This has happened on two totally different occasions.
The workers themselves are ok and the managers are nice.

Seriously, what is it with places like this? Is it REALLY that hard for the workers to use basic manners such as «please» and «thank you». Even the head manager cannot display proper manners and conduct herself in a professional manner. PLEASE do yourself a favor and walk a block to ANY other food place. There are plenty of options downtown for good and cheap food, there’s no reason to waste your money here — you’re just encouraging this kind of behavior.