Bernacki Bernard J DO

Dr. Bernacki is a good doctor. Although my family a I found the operation of his office very poor. There were several instances that prescriptions were never called in, and then the office staff/​nurse refused to admit their mistake. I was billed and sent to collections for a copay that was payed up front. The office corrected this mistake, but how does that happen so frequently? They even have a box of «lost copays».
Veronica, she is the nurse who hung up on my wife twice simply because she was agitated that my wife was struggling to find words to communicate regarding her missing prescription that was failed to be called in.
Overall, I am still looking for a doctors office that is holistically centered, but with a professional office team.

Bernacki is obviously hard up for money. Nice guy, but totally about making a racket with insurance. I was fraudulently double billed and retested unnecessarily. His office is not into hearing anything you have to say about your insurance. A good protocol is if they don’t accept your insurance at the time you walk in, you should cancel the appointment and thank them for their time.