AT&T

Wireless, wireless… All of the carriers are bad in one way or another. I’ve been with AT and T for years since I’m on a family share plan. They’ve long done away with 2 year contracts instead you either buy the device outright or pay in monthly installments which they just add to your monthly bill.
I recently purchased the IPhone 6S from them and was advised to «upgrade my insurance» for technical support. I did this and when I called tech support on a matter, I was referred to Apple.
Today I stopped in again on another problem I’ve encountered. The salesman could not help me. I saw the original salesclerk who helped me set it up last week. I saw him turn to go to the back of the store. I called to him for help and he just kept right on walking. I am now currently having my problem serviced by Apple where you may find future check ins until I can get this matter resolved. The issue is minor but still can be a nuisance. At least they were willing to take the time out to try to help me.
I will be in touch with AT and T to downgrade my insurance to only lost or stolen phones.