Very dissatisfied with Digital Life experience thus far. ATT store salesperson made it sound like a turnkey change. Signed up in April, finally had a date for install in July, which was cancelled. Next available date for instal is August. I have to ask how any other company could run a business selling someone in April and not delivering final product till August. Not what I expected.
Connell H.
Place rating: 1 Pineville, NC
Are there negative stars? If so, –100. Bought some phone cases here on sale that ended up not being a great fit for my wife’s phone. Cool, I’ll just return them and continue the search, right? WRONG. The salesmen at this store swore up + down that they couldn’t take back the cases due to them being on sale… which I knew was a blatant lie, because I had read the AT&T return policy online. They weren’t even on clearance, just a reduced price. So, after wasting 20+ min of my life I’ll never get back, I drove over to the store on Fairview(another 15 min or so). And wouldn’t you know, they processed the return with a full refund. No hassle, no lies, no issue. Which makes *this* AT&T store look more than a bit ridiculous. Wouldn’t head back here if my life depended on it.