Sub Shack

Nasty. The service was so bad, but the food was even worse. I went home and opened up my food and decided to go back for a refund; it was that bad.

Awesome subs. Everything is fresh and the service is quick. Family owned business which assures that great taste every time. Highly recommend.

I can’t believe that I clicked one star… quite generous of me. This was perhaps one of the worst food experiences ever. The restaurant isn’t dirty… it’s FILTHY. (My son’s sandwich basket had a live cockroach in it.) The service was the slowest I ever seen. I watched him cook our meals and I was shocked at the practices that went on on the other side of the counter. There were four of us eating we all tried each other’s food and all agree that NOTHING we were served was good. Flavorless, greasy, poor quality and very poorly prepared food. What a shame… Great location. I hope they can clean up their act. Hey maybe Restaurant Impossible should be contacted? We also had a Groupon debacle. Will never go back and have shared my experience with people when this place comes up I conversation. I would love to know their health code rating.

Fraudulent groupon, states is a $ 14 value that I paid $ 8 for, this is incorrect. It covered a chef salad for 6.99 and a fountain drink for 1.79, how is that a 14 $ value there is no sub and drink combo that is over $ 10 on the menu so this is false advertisement. Service was not good, I got my less than Mediocre chopped up lunch meat aka chef salad as my kids were taking the last bite of their meals and was then told we only have Cesar or balsamic vinaigrette for dressings… really. Oh and no sweetener for the iced tea either.

UNSANITARY! Alright, I’ve had this place before and generally had no issues. I’m not one to write reviews on here either, but sometimes the situation requires it. I just left after watching the guy with the «respect» tattoo on his arm, text on his phone and pick his face while cooking the sub (with gloves on). Owner needs to tell this guy what the purpose of gloves are, to keep the food from getting contaminated! We take our cell phones lots of places, they’re not clean man. I threw out my sub after walking out the door. Waste of $ 9.00. Hope they care enough to address the staff.

Takes a little while but TOTALLY worth the wait! The BBQ Chicken sandwich is amazing! I get it with Provolone. I crave it all the time, I even order it to my house on my way home from school.

I ask for a Tuna sub and you say you have it and then take my lunch order. 5 minutes later apparently you are all out of Tuna salad :(. First visit here and I definitely won’t be back.

Do not go here. Ordered a chicken salad salad. They incorrectly grilled the chicken then tried to mix it with some type of sauce and tried to call it a chicken salad. And they made me wait 15 minutes for it.

Love this place. The subs are always fresh. I try to change it up every time because everything is good.

The website says they delivered after looking at the menu for 15 minutes I called to order and they said they don’t deliver!!! Misleading people

The food is excellent, and they are so incredibly friendly. If I wasn’t going back for the food, I would go back for the customer service!

I have come about 3 or 4 times now, a good sub option when in the area to avoid Subway. The service has always been very good and the food most importantly is fresh and delicious, prepared right there in front of you! It’s located in the same shopping center as ChillN and Power Pizza — a good addition to the Pinecrest area considering all the schools nearby.

This place ain’t fancy. It’s not a date night location. But it had one of the top 3 subs I’ve ever had! I had a hot Monster and I would probably get it again, it was THAT good. I am looking forward to trying this place again. They have the good ice for drinks also:)

Can we talk about how good these subs can be WHEN MADE BY THE RIGHT PERSON. Seriously, when the owner makes the food, its delicious. He actually cares about what he is doing and making his customers happy. He’s a nice guy, will remember you when you come in and is very personable.
Now let’s talk about his son that he has working there who couldn’t possibly care any less about you, your food, or anything for that matter. He will give you an attitude when you ask for your sub (the way you want your sub). He doesn’t care about your food, seriously don’t even know if he can properly wrap a sub. Or if he even cares enough to try.
I live right around this place and really like their food and the atmosphere of the mom & pop shop, but this kid really makes me not want to come back ever again.
So if you see a young kid behind the counter, I suggest you turn right back around and try again another day.

Wow, small place but BIG food. The best wings in town and definitely the best french fries in the world. They made the food fresh when I ordered, no frills, all flavor!

The sub shack is a little off the beaten path down in Pinecrest but well worth the trip. With prices comparable to subway and quizznos, the quality, freshness and the customer service are above and beyond. My co workers and I make the trip a few blocks from our office more then often to grab a sub, or a hoagie as we call it at home in Philadelphia, from here. The owner always recognizes us, is friendly and always happy to chat is up while crafting my perfect sandwich. Its easy to get lost in the miami food scene and to have someone that remembers your face is always a nice touch to any dining experience.
To eat: My personal favorite is the italian. The meat is cut right there and the bread is delivered every day at 4am. A half will never do it for me, I always need to go with the food long!
When you walk in: Its exactly what you’d expect. This is the sub shack. You’ve got some high top tables, a tv in the back and a clean place to sit and enjoy your sub.
It was a little upsettingne roach or insect in this place. All restaurant encounter some sort of issue. Do you think if you went and looked at every restaurant kitchen you dined at it would be up to par. Welcome to the reality of eating out. They make the sandwich right infront of you on bread that is concealed in a plastic bag. Get it to go and stop complaining. And to hear its an «ok» sub shop, then i’d challenge to hear where the «best» sub shop is that you go as I come from a city where the best hoagies are everything to people. I will continue to stand by the sub shack, spread the word and STILL venture down south on a sunday when i’m not at work JUST to have the sandwich I love. They give me a taste of home right here in Miami and I couldn’t ask for anything better then that.

So, since the great Unilocal Gods have deemed that my previous review was written as a shill for Sub Shack, I will write another one after having written more reviews as proof that I am no shill. I ate there today, and had a good experience. Store is clean, and the owner and his cook are very nice. I had a hot «monster» sub with grilled onions and peppers, and it was really good. The location is great as well, as there are no other (real) hot sub places in the area.
Oh, great Gods of Unilocal,please let my review stick as it is as genuine as the sandwich that is now in my belly.

Great place. We come here 3 times a week and not only is the food great, the people are better. It’s great!

Roaches roaches and more roaches … They were climbing all over the walls and from the tv there were so many roaches we left with out finishing our food it was disgusting small ones big ones … They were everywhere the place is infested barf!
Update a few weeks after this review the owner tried to bribe me with free food to remove this review he says he has since sprayed and treated the location…
UPDATE: it’s been about a year of this review I have received messages from others who have visited the location and say the insect problem is still a tremendous issue at this location.
My experience was still my experience and I will stand by it… Want a wholesome mom & pop location don’t let your costumers share bread space with roaches …
You should have sprayed when you noticed the problem not when you got a bad Unilocal review

Excellent local sub shop. High quality ingredients. The hot subs are excellent. The owner is a local to area and takes a lot of pride in his subs.