The Frame Doctor

Phoenix, United States

3.4

Closed now

16 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 602-954-6073
Website:
www.eyeglassrepair4u.com
Address:
3737 E Indian School Rd Ste 101, Phoenix, AZ, 85018
Nearby public transportation stops & stations:
3.2 mi38th St / Washington
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot
Bike Parking
Yes
Wheelchair Accessible
Yes
Dogs Allowed
No

Today

Today 9:30 am – 6:30 pm
Closed now
Local time (Phoenix) 05:22 Wednesday, 28 May 2025

Business hours

Monday 9:30 am – 6:30 pm
Tuesday 9:30 am – 6:30 pm
Wednesday 9:30 am – 6:30 pm
Thursday 9:30 am – 6:30 pm
Friday 9:30 am – 6:30 pm
Saturday 9:30 am – 6:30 pm
Sunday –

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16 reviews of The Frame Doctor

No registration required
Place rating: 5
Chandler, AZ
Old Asian guy fixed a damaged hinge on my glasses in less than 10 minutes. Because we didn’t have the full amount in cash, he let us run to the bank and come back and pay him. Very few businesses operate like that anymore. He did a nice job saving my glasses, being fast and attentive, and being trusting. The gumballs in his gumball machine are probably 10 years old, but his service this time was excellent.
Place rating: 1
Albany, CA
Three weeks ago my frameless glasses broke and could not be repaired by LensCrafters. They sent me to The Frame Doctor. For $ 55 cash he welded the little screw that held the nosepiece on. I thought the price was too high; but at least I had a working pair of glasses.
A week ago I was in the Bay Area and the glasses broke again. I had to drive 40 minutes to a place that would repair the failed repair. They charged me $ 35.
Yesterday I went back to The Frame Doctor and asked for a refund. He said he was sorry; but he could not do that. However, if they break again, he will repair them for free. I DO NOT recommend The Frame Doctor! Try to find someone else.
Place rating: 1
Scottsdale, AZ
This guy totally bait and switched me. I went in and he told me 50 dollars and I thought that was high so I went and called my insurance to see if it would be cheaper to just get new frames. I went back in and said ok I will do it. Then I pulled out a 10% discount card and then he told me 69 but he will do it for 50. I thought that was pretty unethical. I told him I would pay 45 which would be his orginal quote plus my 10% off. He refused.
Place rating: 5
Phoenix, AZ
Fast and courteous service. Fast as in one hour. The big draw is convienance but the con is price. I love my frames but they were 80 bucks. It costs me 50 to replace One broken spring hinge. A week later the other spring broke and he will charge me 50 again. I asked him to replace both usally when one breaks so does the other. So the pro is rapid same day repair. Con is $$$. But at least you have options!
Place rating: 5
Tucson, AZ
Friendly professional service.
In from out of town and was provided with the needed services in a professional manner.
Highly recommended!
Place rating: 1
Phoenix, AZ
I have used this Frame Doctor location a number of times in the past. The owner was friendly, the service was prompt and fairly priced.
Found a new owner who was very abrupt and decidedly unfriendly. Since I was pressed for time I had him make the repairs.
A BIG MISTAKE.
Overcharged for the repairs: $ 20/​pair for nose pads and $ 10 to adjust the bows.
I will not be going back and will be sure to tell all of my friends to avoid this business.
Doug K.
Phoenix, AZ
10/​16/​2014
Place rating: 5
Phoenix, AZ
Replaced a screw in my sunglasses frame at No Charge. Very friendly, efficient. Would definitely recommend The Frame Doctor to anyone for eyeglass and sunglasses repairs. Have been a customer there in the past and will continue to recommend to my friends and family.
Place rating: 5
Glendale, AZ
I broke My spare set of glasses right in half, the temple on the other pair was broke and the only other Eyeglass repair shop wanted almost 50 bucks to fix they had to do both sides. I went to Frame dr and they replaced the temples for ½ that and replaced the nose rests for nothing as a courtesy, perfect Service smiles were friendly. More company’s need to follow this small shops example
Place rating: 4
Phoenix, AZ
The spring on the right arm of my glasses broke when I squished my glass case in my teeny tiny gym bag. I was referred to The Frame Doctor by another eyeglass store. It was a little hard to find and I ended up parking next door and walking over.
The arm on my glasses had to be welded to the glasses so there is no longer a spring and the arm always flops down. I don’t like that, but was told I had no choice. I waited while my glasses were fixed, reading Unilocal reviews on my smart phone. I would have rated five stars had I not been charged $ 38 for the repair, but at least I can wear my glasses again.
Place rating: 5
Phoenix, AZ
Walked in with a pair of sunglasses that were «stretched out» and requested a hot sand treatment to reshape them. The guy behind the counter said he could do that, but they would most likely bend out of shape slowly again and would cause discoloration over time (they have a really unique tortoise type coloring in the plastic and I would hate to distort it). He came up with a better solution that only cost $ 12, took 5 min, and is pretty much permanent. Amazing! I will definitely be back with any future frame repairs I need for my other sunglasses or eyeglasses.
Place rating: 5
Tempe, AZ
Had a great experience at the Frame Doctor.
I was experiencing the amazing donuts at close by BoSa Donuts when a nose pad fell off my $ 20 dollar sunglasses. I Unilocaled «Glasses repair» and saw this place pretty close by. I decided to stop by (Note: Very easy to miss if you don’t turn on GPS). I went in and the person inside was very attentive and fixed my sunglasses in less than two rounds of «Temple Run 2».
Place rating: 4
Phoenix, AZ
Stepped on my glasses and needed a solution other than buying new glasses so I searched and this place came up. It’s not to far from my house to I thought I’d give it a try despite the negative reviews on Unilocal.I called around 7:30 am and the guy on the phone was super pleasant and told me that they didn’t open until 9 but I could come by right away. I got to the shop and James the owner found arms that matched my frames the best (there was no other way to fix them) and within 20 mins my glasses were put back together and ready:) it cost me 38 $ but that is a lot cheaper than 100+ dollars and waiting a week for new glasses to come in. he is a new owner of the business and is super friendly! I highly recommend going to James to see if he can fix your glasses w/​o having to buy new ones.
Place rating: 1
Phoenix, AZ
I lost the screw in my glasses. I went to COSTCO and they could not fix them and gave me a card for this place. He told me I needed a new arm because the hinge was cracked; however, I had already put in a temporary screw and did not see what he saw. He wanted $ 38.00 to fix them. I decided to get a second opinion and went around the corner to an optical shop and he said I only needed a screw and fixed them for nothing.
Place rating: 2
Beverly Hills, CA
I work in the industry; needed to get nose pad replacements for expensive wire frames I wear everyday; they charged me 24 dollars with tax; I could get them for free at most optical shops; enough said.
Place rating: 4
Aliso Viejo, CA
quick service, but a bit pricey. i was able to get my dad’s glasses repaired in under 20 minutes.
a bit far from my house, but the quality of work is great. the frame doctor will fix your glasses even when you’ve lost all hope!
Place rating: 1
Phoenix, AZ
Broke a pair of perscription sunglasses at the hinge. Costco referred me to this place. They did the repair by afixing new temples. When I got them out into the sun, they didn’t match the frames… the frames were black so it wasn’t like it was some freaky color or pattern to match… just black. When I took them back in to remedy the situation I was informed it was the best that they could do.
A few weeks later the screw came out of the hinge, so I took it back. I was informed that the policy of the store was not to do any repairs without charging for it… even resetting a screw, which I supplied.
How much could it be to reset a screw you might ask? Would you believe $ 20.00! I prefer to select who I let screw me, and this dump ain’t one of them…