Super 8 Phoenix

This is the worst place by far! It’s not a Super 8 it’s a Howard Johnson now. The owners are trying to fix the place up but it’s far too damaged and infested with bed bugs. They are aware of the situation, but they don’t care. I got moved 3 times. I found a bed bug and showed the owner. He kept saying it’s a «fly». By that time it was late and I couldn’t find any other hotel that had rooms available. I was stuck there. They moved us again and we checked the beds out. They even checked that room out to someone else. Never again will I come back.

Is it a resort? No, but if you need to rest your head after a long drive it fits the bill. Rooms are outdated and show wear but the room was clean. Crisp linens, fridge, microwave and TV. Free Wifi. Would I spend a week here? Probably not but we rested well and wouldn’t hesitate to stay again if necessary.

For the most part, you’re paying for what you get. One of the beds in my room 143 was sunk in. The bathroom door has exposed nails on the front and back. The curtains has small holes in them. One top of that, the front came to the door asking me if I’m staying or going. Maybe it’s me but I found that unprofessional. The only thing I like is that the housekeepers were polite and replaced the items in my room.

WORST. EXPERIENCE. EVER. Room was cleaned once in seven days. We got back at 1 AM after a 19-​hour work day to find the beds without blankets, sheets, or pillow cases. Never had clean towels without asking for them. Our non-​smoking room suddenly smelled like smoke halfway through our stay — the lazy, worthless housekeeping staff, maybe? The carpet in the room had paint all over it because the room had been painted without drop cloths, or moving furniture, or even unplugging things. The tub and sink were disgusting. The breakfast consisted of stale cereal and room temperature milk — not even oatmeal packets one morning.
On the morning of our departure, the housekeeping staff was chainsmoking in an old Dodge minivan and drinking wine straight from bottles while dancing around the parking lot to loud music. And not even Super 8’s corporate on Twitter bothered to address to our concerns.
I gave this hotel one star because zero was not an option. Heed the warnings of both this and the other poor reviews for this location. If you don’t mind sleeping in someone else’s filth and getting zero customer service, go right ahead! I’ll never enter the parking lot of this dumpster fire again.

I don’t think this place deserves 1 star but I had to do something. First… when we checked in, they couldn’t figure out how to program the key card for the room. It took 3 times walking to the office to finally get them to get it right. The room was super ghetto looking. One light didn’t have a lamp shade, another lamp did but it was disgustingly dirty. The bathroom light didn’t have a cover on it either.
We needed an extra towel & the phone didn’t work so I had to walk to office & he didn’t know where to find one so he went to three vacant rooms before he found me one. Later I asked for an extra blanket & it took over an hour to get it.
If you are planning a trip to this area avoid this place like the plague. It’s not worth it.

Absolutely the WORST hotel experience ever. The manager is a good guy, but that still doesn’t excuse the type of establishment this place is. ZERO stars…

*AVOID * AVOID * AVOID This property is absolutely awful. The employees have as much class as this hotel — NONE. I did not expect this to be The Phoenician. My comparison is based solely on other budgets hotels in the same price range and with similar amenities. This hotel is poorly run. I booked this through Hotwife and was shocked that they do business with a hotel this horrible. Sleep in your car, you’ll be safer, treated better and have a more comfortable rest than if you stay at this flea bag motel.

DO NOT STAY HERE
I stayed here awhile back, and it was absolutely disgusting. Their customer service is appalling, and they require that you pay a $ 10 deposit in addition to your room rental. A bunch of low lifes seem to live there, and the rooms were shabby and run down.
I walked around my room in my socks, and they were muddy. The carpet is stained, and the armchair was oozing stuffing. There’s another super 8 motel down the road and there are dozens of places around. Go stay at one of them.

**Stayed 08/​05/​2014**
Booked this place using
Now, sometimes you read the reviews and think «the clowns were just picky, it’s Super 8 not the Hilton.»
Well, this time… SHOULD’VE LISTENED TO THE BAD REVIEWS!
The motel looked a lil’ run down when we drove up, front desk area had some «odd looking people» hanging out, talking and joking with who I asume is a maid worker.
Decided to keep going with the transaction. Should have RAN THEN. LoL.
Our «non smoking» room stunk like massive smoke and funk. The floor was stained, dirty and literally crunchy, didn’t walk around barefoot AT ALL, wore my flip flops the entire time… Even as I stood up out of the bed (used them as a mat.)
The bathroom had cigarette burns on the edge of the tub. There was mold on the wall beneath the sink area. There was old gunk stuck to the sink, like it had’nt been cleaned in weeks (or more o. O)
If not for having been dead tired, would have left. Only stayed that one night and LEFT!

This place is fucking garbage and should be condemned. First room I got was fucking filthy, internet drops in and out and the dumb motherfucker at the front desk is NO help.

I wish I could give 0 stars. This motel is dirty and disgusting. I usually stay at motels of the like (super 8, motel 6, econolodge). Of course I always see 2 – 3 starts on Unilocal,and they all have mixed reviews, but when I stay, I usually find that they’re obviously not the Hilton, but not all that bad. Just basic motels that are usually banged up, but not so bad I wouldn’t sleep there. Well not at this motel. First motel I’ve actually seen a cockroach in the room (and in the middle of the day), I was actually scared to step foot in the shower b/​c of the pink mildew ring (I put a towel inside to step on, and it turned pink, I don’t know if that’s from the laundry detergent or what, but weird) and the black mold all over the lower parts of the walls and ceiling in the bathroom, and I slept on top of the blankets because they were stained. (No bed bugs, I always check for that before bringing my stuff in the room). Ice cold water for the 2 morning I stayed. I called the front desk the first morning, the man working was very nice, but very unhelpful. He said someone was working on it and it would be up in ½ an hour. Waited ½ an hour, still ice cold. I called back, he said he doesn’t know when it’ll be fixed. I had to get a move on, so just took the cold shower. The following morning, same issue, didn’t even try calling, just took another cold shower.
Other minor issues, the shower rod was positioned so you cannot keep the shower curtain shut… I didn’t care about this, but it annoyed my boyfriend immensely for some reason. The bathroom door did not close all the way, it wasn’t installed correctly so it would hit the door frame. Lots of broken outlet covers and pieces actually missing from them, (we don’t have children, but I could see it being a problem if I was there with a child), people drinking in the parking lot late at night (not really the hotel’s fault, and I’ve experienced the same thing at other motels, but thought it may be worth the mention), and my socks were black after walking around on the carpet. (Again, that happens at most motels, but worth mentioning).
There are lots of other cheap motels in the area, my advice is to pick one of them. They’ve got to be better than this one!

For the price, it’s just what I expected. The bed felt decent, clean bedspreads, spacious room. If your looking for a comfortable inexpensive place to stay for a night or two, it fits the bill.
I’m in the back, parking is pretty packed.

It was an alright place to stay. My room was clean and spacious. The bed was huge which was a plus for because I move around a lot in bed. They had and iron and ironing board which I needed desperately. Plenty of towels. Didn’t have a coffee machine which I thought was standard now in hotels and motels; lose one star. They’re «all-​inclusive» breakfast consisted of cereal and store bought danishes; another star lost. And everytime I was in the lobby, the receptionists were dealing with some angry customer, either in person or on the phone. All in all, my experience was pretty good.

Never Again! The place is filled with Ginzo low-​classers that live there. UNBELIEVABLE! Out of all the rooms in the place, most of which were empty, they put us in the very back (a mile or so back) next to druggies that lived there and were up all night screaming and sitting in their cars smoking and shaking. And ½ of the rooms electrical outlets did not even work, the TV was unusable as it had no remote and the power button was gone. No refrigerator and no hot water. Really Right Now?