Suntown Laundry & Dry Cleaning

This place is bad news. I’ve only used the laundry side, it was very dirty. Old machines and gross water, my clothes did not seem clean after. They don’t even seem to wipe down anything here. The people working on the dry cleaning side were unfriendly when I asked them a question. I have seen homeless people inside doing their laundry, using the bathroom to wash up, even sleeping out behind the place. I worry about bed bugs and other hazards when at places like this. The place looks dilapidated and has broken machinery hanging around.

I guess I should have gone to Unilocal before dropping off $ 50 worth of clothes. After being told to drop off clothes unbuttoned, I picked up my suit jackets, dress pants and dress shirts in a hurry. When I got them home, my husband opened them up and the shirts has steam stains around the buttons (big white crescents!!!) These shirts were unusable!!!
I could take them back but this is pretty standard and total blatant disregard for doing a job right. Not going back.

I called ahead to confirm that they would clean my sofa cushion. They said they would. When I got there, they said that they don’t do that.
The place is dirty and grubby, with peeling paint — kinda like their honor.

*RELIABLE! That is the best way I can describe this dry cleaner. I have been coming here since the early 2000’s and the turnaround time has been amazing whenever I have dropped off shirts, slacks, and even coats. Price wise it is also hard to find a better deal given the great quality in the clothes once they have been dry cleaned. The central location definitely helps when I am on the run, or I need to hop back onto the 51 freeway.
It’s always great catching up with the folks working up front, as they give pretty accurate pickup times for the next day no matter the item/​s you are dropping off. As mentioned I have been going to this dry cleaner for years and have referred family and friends time and time again. Go check them out and see the great quality you receive for a minimal price.

So here is the thing… I drop off my work clothes for dry cleaning. When I pick them up and put them on the next day they look good and feel good! (Not to mention at the end of the year I save my receipts for my accountant to deduct the expense!) when I drop off my clothes maybe I’m not greeted with open arms but none the less very nice! Also when I use my credit/​debit card sure there is an extra charge/​fee to do so but I understand why they are doing that they are having customers pay for the convenience of using that service. Do I believe that a business should have the customer pay the fee for the service, no not a hundred percent I believe the business should take care of that as it is a cost of doing business. However, they do have this clearly posted for the customer so there are no surprises and at this point it becomes my decision whether or not I would like to proceed so I’m ok with that! At the end of the day my clothes are always ready on time and they always look nice which really is my main concern and I will keep coming back!

dropped of 9 pieces of clothing. receipt said 8, wife went back in to correct (two people present) owner said dont worry about it all will be ok. well not ok, only got 8 pieces. owner would not even look for missing piece and would not take down any info on missing piece said not his problem. owner was rude and would not talk to us even though he remembered converstaion. very bad business (and if he would like to rebute, have all conversations recorded thank you)

Really, really, really, bad… gross and dirty. The people using it were sketchy and there are remnants of vagrants living and having sex behind the dumpster. Half of the machines were out of order, rusted and old. Dryers did not dry. Just disgusting.

My girlfriend and i had a laundry emergency, needed to find the closest laundry mat. Suck suck suck, super dirty, the dryers don’t dry and the attendant has the worst attitude ever. Besides cleaning the place up, including regular no brain dusting jobs she would rather complain on the phone and police our coming and going. Shes the worst and made me want to have a panic attack. Like i wanted to be there in the first place.

This place is horrible, it’s dirty, it’s falling apart, super ghetto, washers and dryers are old and don’t wash and dry your clothes very well, after an hour of drying my clothes it’s still damp, I guess the guy who’s in charge doesn’t remove the lint often and this place is almost always closed. The only reason I keep coming is because there’s no other laundromats around this area.

I must admit at first I was pleased with my dress shirts. But that ended with the first sign of a problem. I took a skirt for my wife to be cleaned. It came back with the hem completely pulled out. I went back and I was told that «Hems Fall Out Sometimes». She said she would take care of it. So when going back to pick up the evening employee says that will be $ 15. I am told to the speak to the manager if I don’t like it. Well it went downhill from there. She said that «Hems Fall Out Sometimes» and the charge stands. I am fair minded and offered to split the difference. NOPE!!! I am stunned that the owner/​manager would let an established customer leave over$ 7.50. Glad I know now over a skirt instead of a $ 500 business suit. I am out and will NEVER EVER do business there again. In a crisis, that is how you know truly how someone does business.

My neighborhood cleaners. I been dropping off my clothes here for many years. As a business professional I have a ton of dry cleaning on a weekly basis. The affordable services makes it convenient and easy on the pockets to return. As you can see I am the duchess with my consistent check-​ins. I am just impressed with the prices, services and fast services. I can take my items before I get to work and pick them up once I get off. They offer same day service for $ 3.00 per item. I have even taken some upscale dress wear that I wore at fancy parties and weddings. The cost was slightly more because the items were delicate but I did not loose a sequin. Even though they are not responsible if one is lost I still have yet to have had one missing. I leave there feeling like a pricness…

Once upon a time but no longer, Suntown had the advantages of low prices and extended hours to compliment their acceptable cleaning services. They still have the long hours, but their prices have nearly doubled in the past 3 months, with no notice to customers. They are now about $ 3 per item, laundry or dry cleaning. This place is and has been prepay for a couple years now. I believe they also charge extra for credit and debit cards.
I must concur with the lack of customer service skills. They fail to be congenial or helpful much of the time. Pleasantness is valuable simply because it facilitates human relationships and keeps our blood pressure low. With these new higher prices, there is no reason why many of Suntown’s customers won’t be looking for a new place to take their cleaning.
There is an attached laundromat you can use, but it is in poor shape with many broken machines. However it is serviceable if you need one.

I’ve been here in the past few weeks and still get great service. They now want advance pay, but still provide very good cleaning services.

This has to be the rudest cleansers. After being ignored upon arrival, i was lectured that I should have my shirts unbuttoned. Once my clothes were ready I was ignored for another 5 to 10 minutes, I told the woman I will take my business elsewhere. She got snappy and started lecturing me again. She claimed to be the owner/​manager. I think she is full of c***. This place is gross inside, the machines are outdated and rusted, the counter help is rude and looks to be a bunch of recovering meth addicts. I recommend rainbow cleansers on 16^th and glendale, clean establishment, courteous staff and better parking. Suntown is horrible, I hope they go out of business and someone nicer moves in. They really bring down our property values with the ghettoness.

Ditto on the rudeness. Perfect from William B in another review: «Girl at counter. Real harsh and angry. probably not the best choice for any business.» Oh my goodness… with the eye rolling and sighing!!! She had to credit me my PREPAYMENT back (no other cleaner does that) so I could gather my garments back and take them elsewhere.

I finally had enough!
It all started out great (as most) for me. Loved the hours and convenience.
Then they went to a «PAY FIRST» policy. Ok, I guess, but what if every service based business did that? don’t you think that is kinda strange?
Then things got worse.
1. Girl at counter. Real harsh and angry. probably not the best choice for any business. I felt as if I was mentally abused by the time I left. It is OK if you don’t have any question relating to your laundry. Eye contact is out of the question.
2. THEY decide what will be dry cleaned or laundry???
3. if your buttons are thick, there is a problem
4. if your shirt doesnt button all the way down, there is a problem
5. Linen blend? there is a problem
6. They iron your shirt from wet to dry. No dryer. When was this normal?
Great place I guess if you don’t expect much and have traditional dress shirts.

Not that impressed. Maybe I should have read other reviews from Google (
) Regardless, I took two white shirts and black capris in. Both shirts came back with stains still on them. I mention this because I took them to another cleaner and the stains were gone. Again, not impressed. :(

Don’t even think about going here unless you enjoy rude customer service and bad work.

Open early, open late — 6am to 10pm on weekdays, which is so handy-​dandy for us workaholics. For this reason alone I could not go anywhere else, as up until this recession thingy my life has been all about how to get life done while working a gazzillion hours. That said — I’ve been a Suntown regular for 9 years (anything that CAN be dry cleaned DOES get dry cleaned) with overall consistently good results. The husband has had a few buttons ruined and a couple times had an errant staple in his shirt (???), but the problems are limited to 1−2% of the total items we bring in, so I can live with that. Because of those hours. Dreamy.