SUN Cyclery

My husband and I both just purchased Electra Cruisers here. Absolutely the best place to go for a bicycle. We went to more than 15 shops across the valley and nothing compares. They have the best selection, the best accessories, the best staff to help and they are all more than willing. It was very fun, pimping our new rides. We love going out at night for an hour and riding to grab a bite to eat and look forward to many rides our new Cruisers. Thanks SUN Cyclery.

Yesterday I went into Sun Cyclery to see if they had a bracket for my bike light that I purchased from Sun a couple of years ago. My bike was stolen with the bracket attached, but I still have the light. I went in expecting to pay for a new bracket at the best, and purchase a whole new light at the worst. What a pleasant experience. They were busy, so the guy on the floor actually grabbed a very nice young man from the back room. I explained why I was there, and he was very helpful. He grabbed a bracket, tested that it got with my light, and said «okay, you’re good.» They provided it free of charge in a kind fashion. Excellent service!

The service, knowledge, staff is unmatched. If you want a great bike, great service, nice helpful staff, this is the place to go. Shout out to Josh-​he was awesome to work with.

Searching for a little girls cruiser bike is harder then i would have imagined… thus, leaving it to shop for til the week of my lil girls birthday… almost bad dad award. After seeing suggestions from the big box stores i decided to really look at the smaller mom and pop shops because you really do get better service there, they know your name after going there a couple time and it feels like family. So after searching and calling some of the other top rated shops in Phx, i was thoroughly frustrated! I kept hearing that «we dont carry girls kids bikes» or «they only come in black.»
Until i called Sun Cyclery… i forget who i spoke with first but he was super helpful, walking me through the different models, physically walking into their warehouse area and checking boxes for what they had, checking colors… etc i was sold. Next, had to sell the wife on the bike for the daughter… she had picked out big box bike and i am a more over the top custom person, so she naturally thinks the bikes i have chosen should be ridden by spicoli from fast times… so after getting a no from her, i call the guys at sun back, again, super helpful and explaining the different options and colors and just overall, very personable and they know their stuff. So today, i got the wife to get in the car and drive down there. First couple models she wasnt having it, but then, the guys at sun hear what shes looking for and show her the Element…“sweet ride” model with ice cream cones on fenders and paint, light mint blue with chocolate and pink colored handle bar grips! We didnt have a lot of time and it was in the box still… so they offered to build after they got done with a bike ahead of our new one. They could see we reluctantly said ok becauee we were pressed for time so they went above and beyond and grabbed some more guys and got it put together. Once together, they checked for rattles, and again, was adding rubber grommets to the bike fasteners to limit the noise and make it a smooth ride for my 7 year old’s first cruiser. Plus, 1^st tune up is free! Sun Cyclery is awesome and definitely won and earned our family of 8 business! Thanks guys! Definitely back for the rest of the fams bikes!

Instantly got greeted by super friendly staff. He found me what I was looking for, within my specifications, let me try out a couple bikes and told him I would get back to him. They did not have my size bike but he told me he would call me when he built out the new one. I received a call to come in try the correct size. I found a less expensive version of the same bike online and the manager was kind enough to match the price. I picked out my basket and the staff was nice enough to attach the basket at no extra cost. They also adjusted the handle bars and other areas of bike until I was comfortable. I will most definitely go to them again whenI need more accessories. BTW: they have a HUGE assortment of fun bike accessories.

This place is awesome and everyone is super friendly. I’m very new to the cycling community and not a pro by any means. I’ve gone into the shop a couple of times now. I had bought an old Cannondale comfort bike from elseware and wanted to get a tune-​up done. I was very happy with the results! I left the bicycle in the shop for a day and when i went in to pick it up, it looked like it was new!
The nextday I had somehow messed up the rear gear derailer and took it in again. They fixed it up on the spot while I waited.
I also bought a bike stand from here that they installed. I plan on doing all of my maintenance here and want to buy some more accessories soon.
They are cycle pros!

Shout out to Adam who took the time on a very busy Dec 23 to set me up w/​a great Cannondale foray for my daughter. He had it assembled and ready for p/​u the next morning. It looked great under the tree on the 25^th!

Best bike shop in town. Joe and the guys always so friendly and helpful. They take good care of my 2 bikes. Won’t go anywhere else.

New bike, tire kept going flat, took it in, needed a new tube @ wanted to do A LOT of other things to the bike said it was unsafe. Brand new Motobecane bike. Got the tube and declined on the rest. Paid $ 32.00. Same thing kept happening to. the rear tire. Took it to Slippery Pig bikeshop said the air valve needed to be screwed shut. Works great didn’t charge me a dime. I’m thinken I got screwed out of $ 32.00. Maybe maybe not. It’s the Slippery Pig for all of my future bike needs.

A+ Excellent customer service and attention to detail! We have purchased two beach cruisers here in the past and had been bad about upkeep and maintenance. Showed up 1.5 hours before closing and were able to get new chain, pedals, grips and a few other accessories installed and got the bike tuned up, cleaned and oiled and now looks brand new. (It had bird poo and a lot of AZ dust on it) Adam the bike tech truly is a master at his craft! A million thanks for your patience, expertise and excellent customer service.

I have never had a good experience here. ALL of the employees are condesending and belittling. Today I walked in, was not greeted, was not offered any help or anything. Just stared at by the employee. When I told him I need a new tube he says (verbatim) «Do you want me to install it or what?»
I may be new to cycling but I don’t need to be treated like some sort of child.
The time I was there today I had a similar experience. No help offered. No help received. Just belittling and asshole employees.
TAKE YOUR TIRE PUMP AND SHOVE IT!
I will never step in your store again.

Josh and the guys at Sun Cyclery were so helpful with disassembling and reassembling my bike for me to paint myself! I was happily surprised when I picked my bike up to see that they had taken it upon themselves to add reflectors in the front/​back and on the front bike wheel just because they are nice guys (I never asked them to nor did I know that was a thing I needed) super friendly!

Great place. I come here for bike boxes when I need to ship something big. They always come through. I’ve bought tires here as well and they carry everything from budget minded components up to high end stuff. Very knowledgeable staff… great place to go.

Joe & The Guys are very helpful anytime I stop in. I bought my Cannondale Hybrid there about 2 years ago and since then their customer service is A+
S. Park

Now this is a bicycle shop with class, A+ customer service and decent prices. I’m within my first six months of riding a fixie and not only am I learning how to ride, but also about bike shops. Previously, I’ve only walked into two shops (located in Tempe) and both times I have been less than amused.
The moment I walked into Sun Cyclery, I was welcomed with a smile and a «Hello, how are you doing?» After explaining my flat tire situation, I was given the total price ($ 6.98 + $ 10 installation fee). There was no run-​around and I felt comfortable spending my money here. While waiting for the replacement, I perused the shop and found their prices fantastic and even more fabulous options. From pedals to baskets to chain colors; I can see myself upgrading my fixie with just about everything in this place.
Zane was friendly, quick and offered advice to help maintain the life of my tires and bike itself. No longer will I waste my money in Tempe, Sun Cyclery has garnered a customer for life. Thanks boys! Keep up the great work.

Best customer service I’ve experienced in awhile! These guys are great, all of them are super helpful and know what they’re talking about. Adam made sure my bike and I were completely taken care of and didn’t make me feel rushed even though I stayed until closing time. Love my bike and they did a great job on the tune up! Will definitely be back for any and all bike needs and accessories! Thank you!

Had a phenomenal experience at SUN! Adam spent about 45 minutes helping me decide all the accessories for my bike… Which included me picking something out, wanting something else, thinking about it awhile… And then just getting what he just put back on the shelf. Aka– the staff was all so helpful in my bike decisions and patient as I thought about each!
All workers remembered me the next time I came in and asked how my recent road trip was that I mentioned last visit. Great service, timely service, bike looks new, repairs were done well… And my bike looks beautiful as ever!
For the uneducated bike user this is a great place for learning and people to tell it how it is! Also for bike accessory prices I found them to be reasonable — having higher end items in stock but also more affordable options! A+ experience !

Joe and Josh are the greatest ever! They’re very knowledgable and up front! My hubby & I both bought bikes and have no complaints!

I brought my 20+ year old cannondale that had been sitting for years and these guys brought it back to new condition. Besides the usual tune up I changed the look of my bike completely with the help of the great crew. We picked through peddles, decide to change the tire color etc. a lot of these decisions were made on the fly with the bike still on the lift. Not only did they not appear to be annoyed they seemed excited to be doing the project. A couple guys ended up staying after hours to finish it up. The attention to detail was incredible. Adding work to the project after hours because of nice little finishing touches they thought of. Great guys and great service with zero attitude what so ever. Couldn’t be happier with my decision to bring my bike here. Special props to Joe who was the guy who primarily helped me but all the guys pitched in and were great.

Excellent shop. I’m a shadetree bike tinkerer and I was needing a sort of rare-​ish oddball part to make a project work. Nobody in town had what I needed except Sun. They were super friendly, and extremely helpful in an honest and down to earth way. Much better treatment than I’ve gotten at other bike shops in town. Will be going to them first in the future for anything I need. Thanks Guys.

One of my double jogger stroller tires went flat a few months ago so naturally I just avoided the situation and stopped using it altogether. Because that’s the sensible thing to do, right? Child, desperate for some outside time, a healthy dose of Vitamin D, and a little neighborhood exploration: «Mom, let’s go for a really long walk today! Let’s find some treasures! It’s so nice out!» Me, worst mom ever: «We can’t! The stroller’s broken! I don’t know what to do!» Finally, I’d had enough with my laziness. The perfect weather, my children’s cries of despair were getting the best of me. That fucking stroller tire wasn’t going to ruin my life! I broke down. I put on my best mom-​face and pulled that beast of a stroller out of storage, awkwardly heaved it’s huge, heavy ass into the tiny trunk of my car, and desperately rolled it into Sun Cyclery. «Please help me!» I begged. «My children are being deprived the beautiful outdoors, this Arizona sunshine, endless treasure hunting… their childhoods!» The wonderful gentlemen at Sun Cyclery assured me all would be well and gingerly wheeled my jerk of a stroller to their back room for repair. Five minutes passes, ten minutes, then fifteen… as we’re coming up on twenty I start biting my nails, pacing the showroom, worrying, «what if they can’t fix it? What will this mean for my children? My children, who are perfectly capable of walking on their own but can’t walk more than a few blocks at a time? What will this do to their adventurous spirits, always longing for more? Further, Mom! Furtherrrrr!!!» I CAN’T EVEN HANDLE.
Turns out, that little sucker of a tire was loads more difficult to remove than the professionals of Sun Cyclery ever imagined. More difficult than some of their bikes, they say! And to think, I originally thought my only two options were a) never use that bastard again or b) make your husband do it and probably ruin your marriage over what would’ve been the Biggest Pain in the Ass Tire Repair of All Time. And you know what the repair cost at Sun Cyclery? A mere $ 25. TWENTY. FIVE. DOLLARS. Worth every freaking penny, I tell you. Twenty-​five dollars and I was basically buying back my kids’ childhoods.
So, in conclusion, I’d first like to thank that tiny part of my sleep-​deprived brain that refused to believe options A and B were even options at all. Bravo, brain! Thanks for pushing through. Secondly, and most importantly, I’d like to thank the heroes at Sun Cyclery for saving my sanity. My children’s juvenescence. And probably my marriage. You know, basically my life.

I am finally getting around to writing a review of Sun Cyclery. After another trip to the shop today, I must say, the experience keeps getting better. Joe once again has gone above and beyond with helping to tend to my bike and ensuring I am safe on the road. All the staff is so friendly and willing to answer questions, I am forever a fan!

Just bought a beach cruiser from these guys and everything went great. The staff is knowledgable and friendly. It is evident that They have been there a while and know what they are doing

I love love love Sun Cyclery! Absolute best bike shop in all of Phoenix. I bought my last two bikes from Sun. Larry, Joe, Adam, Allen, they’re all great. They always help me find what I need. They have the best customer service in the world. I’m sure of it. Sometimes I visit them just to hang out and see what’s new. That’s how cool they are. I was in yesterday having my hub flipped from a single speed to a fixed gear. (Yes they teased me, yes it was playful and welcomed, haha!)
We live in the neighborhood and the guys are always happy to air up our tires and oil our chains. Plans in the works to get the boy a bigger bike for his birthday. They do layaway here so that’s awesome. They buy and sell used bikes too! When you buy a bike from Sun they ask you to bring back your bike in a month or so, for your first (and complimentary) tune up (about a $ 40 value).
The shop has recently been renovated and looks beautiful with the wood paneling on the walls and the extra space. Huge selection of bikes in the shop and out back. Tell the guys what you’re looking for and they’ll be happy to make some suggestions, pull out bikes for you to try, and get you on the road with a beautiful new ride!
If you’re in the market for a bicycle or just need a tuneup you should absolutely stop at Sun Cyclery. Say hello for me!

Doesn’t get any better than this! I don’t even consider myself a big bike person but I had so much fun at this store I will probably become a regular. They have the absolute BEST customer service. They stayed a few extra minutes to wait for me to grab my bike and bring it back to get a new basket installed and while they did it I spoke with Larry — the owner — who has rocked this shop for over 35 years!!!
This is EXACTLY the kind of businesses (and staffs) that enhances our communities in Phoenix. We are mighty lucky to have businesses like this!
Another note, Sun Cyclery has an awesome selection of bike accessories. Have fun decking out your ride!

I searched for a bike and hit most Phoenix major and some minor bike shops. I was very impressed by one, but ultimately liked the bike and the customer service at Sun. Joe helped me and made sure the bike fit my needs and was accessorized appropriately. I’d definitely recommend Sun to anyone looking for a bike. The location is excellent for those of us in Central Phoenix and he took time to explain to me why I needed extra thorn protection. I always need help being protected from life’s thorns, don’t you?
Seriously, I’d recommend Sun without hesitation. Also, the other staff were very helpful, harvesting my brother’s old bike of things I could use on my new bike.