I never give this Starbucks a chance because it’s always so busy. But today I had some time to spare. I’m glad I did. It was a great visit, the guy at the drive threw was so nice, the guy at the drive threw had me laughing the whole time I waited for my coffee! Give you guys 5 stars definitely. Worth waiting in the long line:)
Laura M.
Place rating: 2 Phoenix, AZ
Went in this morning and asked for a breakfast sandwich and I had to wait because they had just started their oven. They had been open for 20 minutes and I didn’t even have any other food options(empty case and refrigerated empty) laid out yet so I had to skip breakfast. I left my house early so I had time to eat but no food for me. I also ordered a green tea with no classic. The cashier did her job right and my drink was labeled no classic. When I got to work and tried my tea it definitely had classic in it. Thanks for wasting my time this morning, the vending machine at work is being more helpful and took less of my day.
Lori T.
Place rating: 1 Tempe, AZ
Ummm… I guess I shouldn’t expect more considering the employees probably live in the area, but nonetheless, I expected more… I mean, doesn’t Starbucks expect more??? I happen to be driving through the area and made a stop off… the moment you walk in you can tell the experience is going to be a bit different than other locations just based on the baristas non eye contact and throwing of straws to customers ahead of me. My favorite is when the snippy barista tried to speak down to the kid who very obviously has a higher level of social graces and intellect than she… he handled hisself well and we made contact and instantly knew we both were not from that area. Bottom line, G-H-E-T-T-O…you don’t want people thinking you’re a hood rat, then you probably shouldn’t act like one. Take advantage of the tuition reimbursement for crying out loud, you messed up the kids order cause you couldn’t spell his name right, then you try to talk down to him… really!!! You spelled it wrong. People will keep going because it’s Starbucks… hood rats will continue to work there because they need to supplement public assistance, but be aware that you are definitely stepping into a different world if you are a regular at any other Starbucks in the valley…
Whitney H.
Place rating: 3 Phoenix, AZ
I originally reviewed this Starbucks thinking it was the 19th ave and baseline location. My bad.
Zach S.
Place rating: 1 Milwaukee, WI
Starbucks on Baseline and 24th, I’ve got something to tell you. It’s over. I can’t love you anymore. It’s you, not me. Your baristas just got raises company wide plus free college tuition… But the are so angry when customers walk in. Today we were running late so we called in 5 drinks. The barista said we were«annoying» for calling in drinks. Plus, he took extra time goofing off. We all felt super awkward and, upon leaving, immediately exclaimed we were don’t with you. You are a Starbucks. Why would your baristas work in food service if they hate SERVING customers? I’d say it was my fault, that I don’t understand what you’re going through… but I too was a partner. It’s a crummy job but no one makes you go to work… You choose it… Customers deserve a smile. Only Sean smiles. Please replace everyone but Sean with robots.
Michelle M.
Place rating: 1 Phoenix, AZ
Our family goes to Starbucks on a daily basis. This was the worst bar none experience that I have ever had at a Starbucks. Waited over 30 minutes from the start of getting in the drive-through line which was not passed their cemented in the area until I got to the window. Said something to the lady at the window and all she did was make excuses about how they didn’t have staff and couldn’t help it. I explain to her that it would be a nice benefit if they stuck a sign at the end of their drive through saying sorry shortstaffed long wait times, but only met with excuses. They didn’t even offer a free coffee. Did I say 30 minutes to get a couple coffee in a drive through, yes I did!!! Absolutely ridiculous!!!
Heidi W.
Place rating: 4 Phoenix, AZ
I like this Starbucks. Service is friendly. Cool place to hang out and of course my favorite extra hot latte!