Starbucks

Staff here was absolutely rude to my family and I. They made the drinks for the people who ordered after us because «they are regulars» I kid you not that is what they told me. My 14 year old cousin ordered a grande, she got charged for a grande… and got a tall instead. When she had told the barista she had ordered a grande she responded with «no you ordered tall therefore you get a tall» she then asked the cashier and the cashier responded, rolled her eyes, «no I charged you for a tall». Never asked to see a receipt at all, just kept belittling my little cousin. When I finally walked up that is when she asked to see the receipt, I showed her she got charged for a grande and she said «oh» and kept making other people’s drinks? I took my receipt, crumpled it up, and threw it in her damn face. How can someone treat their customers like that?

I am a fan because they do not price gouge.
The price of a cup of coffee is the same at the airport
as it is outside at any other Starbucks.
Kudos to Starbucks.

Starbucks in an airport. The baseline is long lines, but consistent Starbucks quality. This Starbucks certainly meets that standard. Even though the line was long, it moved quickly («quickly» for the Starbucks world that is).

This place is hit and miss for me… line is 1 – 2 people or 10+…once you place order they do seem to be quick. Always seems dirty… YMMV…

Crowded they didn’t honor my gold level for my Starbucks card

Who doesn’t love a Starbucks? The problem is that this location is located on the 2^nd story OUTSIDE of security. So — no joe for you before you board that 6am flight. It was open and testing my timing and running skills to the gate should I have stopped for one to down before I went through security.
Next time– I’m adding an extra ½ hour to my airport time just to enjoy!

It’s impressive the way that the staff at the airport can shrink a line. But with that kind of swiftness, I suppose an error or two is inevitable. Unfortunately, yesterday one of their errors was mine: they gave me a grande latte instead of a grande vanilla latte. Awww, boo!

Meah, it’s airport SB and service is what you’d expect in PHX. Slow, slow, slow.

So I recently stopped by PHX on a connecting flight and was welcomed by the 110 degree AZ summer desert that immediately turned me into a prune. So what better way to rehydrate than to go to the nearest beverage selling kiosk?! Hellooo Starbucks.
First, I have to say that I have never been a Starbucks addict (i.e. not a gold card holder) and I don’t drink coffee. I KNOW it’s a coffee place, but they also serve surprisingly tasty tea, so try it out sometime! My favorite used to be the shaken passion fruit tazo iced tea (the lemonade version makes it slightly sweeter than I like, but still good). After my visit here, my current favorite (and possibly the drink that has gotten me hooked to Starbucks) is the shaken green tea lemonade with a packet of honey and 2 pumps of that good old syrup. SOOO GOOD. I can drink them all day. Though in retrospect, not a good idea if you’re going on a long flight. Lesson learned.
Anyways, the Starbucks here isn’t really different from any other, except for the fact that it’s in an airport… which when compared to other airport Starbucks really isn’t different at all, BUT this one has AMAZING staff who’s friendly and willing to make whatever your heart desires despite the long line of people they have to make special drinks for. And I think that in itself makes it stand out among the rest of the Starbucks I’ve been to.

Always a good hot cup of coffee

I made a break for it from the gate and hit this Starbucks up to try and wake up.
«The Good»
— The staff were very nice and the drinks were flying off the counter. They also knew how to handle the line that formed out of no where.
— There were a decent amount of tables and chairs.
«The Meh»
— The decent amount of tables were taken up by one wanna-​be hipster each that did not always even have a damn Starbucks drink… I think they need a bouncer.
«The Bad»
— Nothing really bad … its a Starbucks. They will most likely be busy with the same people you sharded a plane with. So, if you want to be the crowd, use the restroom, sit and talk with someone… then go grab a drink.

had to go… I don’t drink stuff here unless I must

They really need to add some staff. Each time I stop at this one it seems to take an usually long time. Add the fact that when I get an iced coffee here, hair doesn’t start growing on my chest as it does when I order it at other locations. Boo.

Conveniently located after security at Gate B9 this starbucks at the Phoenix airport is conveniently located. It is not crowded and they have enough barristas to handle the coming passenger.
They serve all the starbucks drinks and have a limited selection of food items. No seating, just take-​out.
The staff is friendly and effective.

The coffee had just been brewed and the staff was especially helpful.
I find that people working at airport Starbucks are either very amicable and pleasant or extremely bitter. At this particular location it was the former. The cashier helped me decide what drink to order and we had a chat about the microbreweries at my destination (Denver!). Personality is a plus.
The barista poured me a sample cup of skim milk for my iced coffee – what a novel idea instead of handing over a jug!
Music was good today as well. A good spot to people watch if you have time before a flight.

I’ve flown out quite a few times from Sky Harbor and always stop by Terminal 4’s Starbucks before lift off! They never cease to be fast and friendly. My fave drink of the moment is a Grande Iced Chai Tea Latte with soy milk. For airport service, this place is top notch!

I’m a fan of the caramel macchiato, both hot and cold.
When I worked in Culver City, the closest Starbucks was hit or miss when mixing this drink. I often got one on the bitter side.
Served by smiling, friendly baristas in the Phoenix airport, I was happy to receive a delicious grande cm.

The ladies working at this particular Starbucks were pretty damn peppy working late at night (red eye) and mid-​AM. A line with about 15 people in it, grumpy about their flights or having to pay for outrageously priced food (I fly first class, so this doesn’t necessarily pertain to me) or their screaming child, these Starbucks workers had a smile.
The drink could have been a little stronger, but I know now to ask for another shot next time.

It’s a Starbucks…
Each gate section has one on the secure side. At some gates it is centered (like A) it is located at the split. With the C gates it is only located in one section of the C gates.

Quick and efficient service both our BSTL (black shaken tea lemonade) and drip coffee was provided immediately after ordering… no complaints.