Sky Harbor International Airport – Terminal 4

The TSA staff at the terminal entrances were inattentive and gave me directions to the wrong terminal. Because of the wrong directions I ended up going through security twice.
The second time through security their tests apparently found something which caused about 30 minutes of more testing (why wasn’t this suspicious material found the first time?).
During the whole testing period TSA staff had no sense of urgency and couldn’t have cared less if I missed my flight. Obviously their tests ended up being negative and I barely made my flight.
All of this TSA bureaucracy is an enormous hassle and waste of my tax dollars.
The terrorists have won now that we have to put up with this TSA garbage.

Nice and clean airport. I travel through here a few times a month. Lots of eating and drinking and shopping options. My one complaint is that it can be a looooong walk (or run) between connections. Fortunately, they have people-​movers there. All in all, great airport.

I didn’t really spend too much time at the Phoenix airport to give any type of quality review for the place. The airport seemed pretty big with lots of concourses for different airlines. I was in the American Airlines terminal waiting for my flight to Puerto Vallarta. There were a couple restaurants and some coffee places. The lines for food were quite chaotic so I ended up walking to the end to grab a bear claw from Peet’s coffee instead. They should maybe think about building some more places to grab food when lines wrap around everywhere. When arriving in the US from Puerto Valllarta, the Phoenix customs was actually on the fast side of things. I only waited maybe 10 minutes to get cleared through due to the new computerized border check program that takes your picture. The airport overall is quite clean and had plenty of restrooms throughout it.

Nice airport and clean terminal.
Would be nice if Starbucks was after security for terminal 4 gate D.

Very basic airport with some good choices for food. I know issues finding bag is really no complaints so I will give them four stars

I go here a lot since I use American Airline most of the time. There have been construction going here lately so it has been a mess. Plenty of restaurants, and stores. Of course they are expensive. Why do you think they make you throw away your 99 cents bottle water at TSA, Then you buy a $ 3.00 dollar bottle water inside? Big business! Anyway, this terminal is fine.

Eh…
This is a somewhat confusing airport but it’s clean and there are a decent number of eateries so no major complaints from me.

Kind of confusing. I’m used the the airport in Vegas which I feel like was designed for drunks and hangovers. Not that I either one of those but because of its simplicity I enjoy it!
I spent more time walking around looking at signs for direction then anything else so I’m not sure what there is to do or eat.
Also, it’s in the middle of construction so in hopes that it will all get better but for now it seems a little crowded at points because of closed down sections.
Seems to be plenty of places to «shop» like several mini marts.

This was a major crisis. In a city of over two million people, with at least 1 24-​hour convenience store, the Smashburger in Terminal 4 was unable to secure any milk at 7:00pm on an Wednesday. Where was the TSA? What were they doing about this? I dunno. The bored airport smashburger chick with the ring in her nose didn’t really seem to care.
The terminal, in it’s vast indifference hummed along. There were planes to catch, people to meet and baggage to be tossed about. The ebb and flow of people going hither and to continued, unabated, uncaring that I was unable to secure a strawberry shake at this vendor.
I hate flying. it makes me feel like I’m back in basic training — hurry up and wait in the next line, nobody really giving a shit about you because you are just another number. In the end, you get crammed into a tiny space with a bunch of smelly people. Terminals like this one help though. It’s big, roomy with lots of escalators and people movers. Tile and Glass, Art exhibits for those times when you’ve hurried, but now you are waiting. Lots of food places representing a microcosm of fast-​food America and local places. Except for Smashburger. They were out of milk. Nobody knew what to do, nobody cared. I ordered a smashburger and waited the ten minutes, watching the guy ahead of me leave with a giant bag containing other bags of food. Perhaps to go find a corner in this vast mall, where he could relieve his Smashburger fix in quiet loneliness.
Access is easy, parking is easy (and expensive), and Terminal 4 hums along, 24 hours a day, people in, people out.

An ok terminal with some amenities. The restaurants it does have are mostly very good. It hasn’t been updated in awhile. It could definitely use a refresher.
The security line was reasonable. It took me about 10 minutes to get through the TSA precheck line at 1 pm on a Sunday.

Great airport. Easy to get in and out of with plenty of low cost parking found on internet! I usually get there early to enjoy the food and surroundings of all the local restaurants now with terminal locations!!!
Go big PHX…

Ok, I know it was during the holidays when I visited, but come on, TSA, open all the lines when the crowds get this big. You don’t need two people sitting watching the exit lane and a few people watching the crowd/​staff. And American Airlines, really pull your heads out of your backsides. The end of the concourse with 6 gates, tiny area, multiple flights leaving at the same time. It’s crowded, the various gates talk over each other and it’s general chaos. Really puts the flyer is such a good mood, don’t you think!
While this isn’t the worst airport I have ever been to, it certainly isn’t the best. The car rental area is off site. Be careful to watch the signs when coming back to drop off and don’t go to the airport directly, coming from the south, it’s a few miles further on the highway. There are signs, but you could get confused and miss it if the traffic is heavy.
Food choices are pretty decent at this terminal. The busses to the rental car lots are frequent and fairly efficient.
I’ve been through here a few times now. It’s OK. Maybe I’m just spoiled from having such a fine airport at home.

I haven’t been to the airport in a long time, so I was surprised to see all my favorite restaurants and coffee shops all in one place. It’s like the food court from heaven.
Staff was very friendly and attentive. Great job, Sky Harbor!

clean… TSA was quick. easy to find gates and starbucks :) Need more selections at the food court.

Drop-​off the rental in a rental car return location with clear signs leading to it. Conveniently hop on to a shuttle for your terminal and you should be a the airport in 10 minutes.
Southwest needs to put more checkin kiosks in its checkin location.
Security lines moved swiftly. Restrooms were clean. Overall a good experience.

Give me free wifi and I’m a fan. Sky Harbor offers free wifi with plenty of outlets around for charging your devices. It was pleasant to hangout here during my holiday travels. Plenty of TVs around to watch sports games/​the news as well.

Sky Harbor International Airport is located minutes from downtown Phoenix. Sky Harbor served as both the hub and corporate headquarters to US Airways until 2015. US Airways was merged into with American Airlines to become the nations largest carrier.
The new American Airlines headquarters reside in DFW, Texas and operates its largest HUB at the Dallas Fort Worth International Airport.
The company is in the process of rebranding the Sky Harbor US Airways with the new American Airlines and undergoing an extensive remodel.
The rental car counters are located off site from the main terminals. The airport offers 24 hour shuttle service both to and from the terminal and buses run pretty regularly. The longest time I have ever waited is approximately 10 minutes.
I am in hopes as they work on the remodel the new plans will provide additional retail shops and additional restaurant options.

Clean, efficient, and well-​laid-​out airport. Fairly easy to navigate.

Nice Airport with short walking distances. Security checks are comparable low, in case you have not a fimal with small children in front of you :). Airport does offer plenty of shops and as well the typical Phoenix merchandise stuff…

I like this terminal in my new home airport. Before moving to AZ I missed my first flight ever, because I was at Zinc Brasserie enjoying salads and charcuterie with a freshly popped bottle of champagne with my PIC. Food and beverage options are awesome for an airport; locals will recognize Wildflower, Lolo’s and other PHX area favorites.
Security is quick for me, but I have TSA pre check, so I never really see long lines. Flying frequently between PHX-​LAS, and usually taking US Airways/​American, this is also my «home terminal.» There are frequent flights, some are even on time.
Parking and pick up/​drop off are relatively painless, same with rental cars. Baggage claim can take a minute.
I’m as much a fan as one could be of an airport terminal.
* few charging stations compared to other airports *
** local PHX restaurants are well represented, typical chains also **
*** frequent flights on US Airways/​American between LAS-​PHX ***
**** it does get crowded at the gates at times ****

This terminal is alright. Not too many headaches with security, and there are a lot of food options before you reach the checkpoint from well established restaurants, such as Lo-Lo’s, Sauce, and Wildflower Café. They have a Peet’s Coffee post-​security for your caffeine needs, and there are a decent number of stores to browse at once you are past TSA.

My home terminal at my home airport — quick and easy — parking is good — great shoeshine at Goodfellows by the D gate (look for Dedefo!).

Easy Departures and Arrivals, Good Food Options, Lots of Potential
Terminal 4 is the centerpiece of Sky Harbor with AA, Southwest, UA, and BA flying from there. The best feature of the airport is the ease with which you can get in and out. If you are packing light and pre-​checked, you can literally park above the terminal, elevator down, turn the corner into the TSA line, and walk straight 50 yards to your gate. Checked bags will take you a bit longer. But even parking in East Economy to save a few dollars is quick with the Sky Train.
Another great attribute is that PHX has a formidable assortment of restaurants Nocawich, Barrio Café, Matt’s Big Breakfast, and more. It’s a selection you would expect in Scottsdale more than an airport. So, kudos to them for putting together a gastronomic assortment that far exceeds the bus station fast food selection of most airports.
Now, if only they would renovate the airport from the traditional darker, dungeon feel in the gate areas… Oh, and the wifi options are weak and slow.

Not really much going on at this kiosk, just a small little podium with a wall of candy behind it. The desk is placed at an awkward angle though and the cashier had to step aside to let me view the product on the wall. There are a few sections on the wall filled with other random snacks as well. I bought an assorted box of «Chocolate and Variety» for $ 25. I love See’s so it’s worth it.

I like this airport. It is always clean, organized, and there are plenty of parking available doesn’t matter what terminals you are going to.

Wait, this was recently upgraded?! Really? It feels old, cramped, dark, and outdated. In the C gate area there is a lack of dining options, and everything is packed with little seating or room to maneuver baggage. I travel quite a bit, and this is the least comfortable airport I’ve visited in a while. I take that back. It’s not as bad as Vegas. Maybe that could be their marketing campaign. You’re welcome, airport.

I would say that Terminal 4 is probably the best terminal at Sky Harbor Airport and one of the better ones I have visited at the very least. According to the website, they serve the following airlines.
Air Canada
American Airlines
British Airways
Southwest Airlines
US Airways
Volaris
WestJet
I recently flew US Airways from Phoenix to and from Charlotte and was impressed by the variety of restaurants and services offered. Like any airport terminal, the space is cramped, and there is a tendency for it to get really crowded. Not to mention, the fact that some people might have long layovers and/​or experience a weather delay that keeps them there for hours. However, it seems as if the staff here thought outside the box to create an experience that is different from the rest.
The most notable thing about this terminal is that there is a fitness trail near the security gate. While I didn’t get a chance to go on the trail, I was impressed by the fact that it was there.
Next there is also a small museum that shows off work from local artists that capture the flavor of Phoenix and Arizona in general. Some might find it useless, but I think its a nice option for visitors, especially if you have a long layover to another destination.
As far as food and amenities go, there are several charging stations for people to charge their electronic devices, medical stations, gift shops, and several restaurants. I didn’t get a chance to visit them all, but the list provided online really speaks towards the variety of options. Here are the options according to their website:
La Madeleine (open ²⁴⁄₇) — Gate B20
Paradise Bakery (open ²⁴⁄₇) — Gate C17
Wildflower Bread Company (open ²⁴⁄₇) — Gate A9
Blanco T & T
Barrio Café
Chelsea’s Kitchen
Cheuvront Restaurant & Wine Bar
Cowboy Ciao
Four Peaks Brewery
Humble Pie
La Grande Orange
Matt’s Big Breakfast
Olive & Ivy
Sauce
On top of the variety of restaurants and services, the customer service there is top notch. I had an issue with an earlier flight, and the representative cleared that right up and did it promptly and professionally. No issues there.
My only wish is that it would have been a better experience when it becomes crowded. I came in during a rush, and was not able to sit down and enjoy my meal. I also feel that it is very poor in regards to accessibility and that the announcements would be put on an LED display or something similar. I have a lot of trouble hearing the people on the loudspeaker, especially when there is a change in the departure gate. Thankfully, this rarely happens, but when it does, its frustrating.
In all, I think this is a good terminal. I would venture to say this would appeal to airport nuts like me, who enjoy traveling. But if you were to fly any of the airlines listed above, you could probably do a whole lot worse than make a connecting flight through Phoenix.