SERVPRO of Northwest Phoenix/Anthem

At the end of March 2016, we had a plumbing leaking our house, which flooded a majority of our downstairs living area. After turning off the water, we immediately called our insurance co., who in turn contacted SERVPRO of Northwest Phoenix. We received a call from Andrew at SERVPRO within minutes and he had someone at our house within the hour. Their project manager was Juan M., who was excellent. He was very knowledgeable, listened to our concerns, took time to explain the process in detail and was empathetic to our situation. He and his crew pulled up flooring, baseboards and cut out wet drywall within 2 days, with the drying process taking 4 – 5 days. Juan and his crew helped in easing a stressful moment in our lives. I would highly recommend SERVPRO of Northwest Phoenix.

After a plumbing leak caused water damage and mold, we called Servpro of Northwest Phoenix and they responded immediately. Someone was out the same day, and the work began the next day. We had fairly extensive mold, and drywall was removed, studs were dried and treated with anti-​microbial, and then air quality purification was done. Overall it took about 6 – 7 days, and the fans were loud, so we had to live in the upper level of your house, but the job was done professionally and absolutely perfectly. We have had new drywall and flooring installed and are enjoying our surprise remodel!