Pro-Tech Transmissions

******RUN AWAY******
Classic bait and switch. Reverse went out in my truck. Drove it from Prescott AZ to Phoenix AZ. Over the phone they said «950.00» plus hard parts (350.00) on high side. Few days go by and I call them and they tell me «Your Transmission was shot». The truck would not even drive up onto the lift. (TOTAL BULLSHIT). I said You’re full of shit I drove it from 125 miles to you and it was fine, and you want me to believe the entire transmission never slipping in any gear except Reverse and took a shit from where I parked it… to your lift? 45 feet? Jeff is a New York CON ARTIST!
I knew where this was going. They hand me back my transmission in pieces and hand me a bill for 950.00. So I authorized the work. When it was done and I was going to pick it up is where it gets even better… 3,200.00 for a basic Chevy 4L80E transmission. I could have bought a performance transmission for this price. 3 year 36k miles. (most people drive 36k miles in 2 years) So its a 2 year guarantee.
So the front desk guy calls and gets me «financing». The people bring him over two checks. Finance guy gives the guy up front a kick back check and pays the company. (I have been in sales and I know what I witnessed) Guy behind the desk says to not say anything to the owner.
After Fiancé charges and set up fees $ 3,525.14!
I make decent money and I have paid off the loan in a month and a half. In that time it was 8.00 a day in interest in the 1^st 2 weeks (130.25 interest in two weeks).
Once I made the 2,000.00 payment 2 weeks later, It dropped down to 4.00 a day in interest. in that month it generated (140.86 in interest)
I am not mad about the loan company, I know and understand they are high risk in their industry. What I am livid about is the way this company bait and switched me.
While waiting for this truck to be fixed, I lost my other transmission in my other truck (4L60)
I called up Copper State Transmissions at 1121 S 21^st ave Phoenix AZ and I bought the Rebuilt transmission and a new torque converter 1 year warranty 12,000 miles for 650.00 out the door. Family owned and operated. Veronica was amazingly helpful during this time.
I was happy to know there are still honest shops out there, We just have to find them.
If you are a single mom trying to raise a child and your car went down, some one on a fixed income or just a majority that is out there working your ass off to make a dime and your vehicle transmission goes out, STAY AWAY from these clowns. (1 star is too much for them)
Also The financing is not the way. I make 86k per year. If you make less than 20.00 per hour DO NOT USE THE FINANCING.
I am sure they will create a fake account and give themselves 5 stars to off set this. I am a hard working person, and I was raped by this company. In fact, My temp gauge is stuck since they did the work and there is a humming in the transmission already. I am not looking forward to dealing with them on the warranty issue.
Be Blessed.

Great shop! Took my 04 350z in for a shift kit. Went to a few shops and no other shop could beat their price and how long it would take. They got everything done in a day and I was extremely happy with their service! Their warranty is great also! Defiantly recommend this place!

My son needed a new transmission before going back to school… not only was he misquoted, he was treated rudely, overcharged, and the transmission was not completed properly. He found a mechanic who had to reconnect several parts and was appalled at amateur job. Thankfully he fixed it but did suggest we take his bill (which was reasonable and fair and fixed the problems) back to this amateur shop and get reimbursed. Do not trust this place!

Took apart my transfer case to put the magnet in that Pro-​Tech forgot, or maybe on purpose, to put in. The RTV was put on excessively, a good job for a differential or an amature. But for a pro it does not cut it. This kind of installation could clog up the oil pump pick up screen and burn out the transfer case way after the 3 year 36,000 mile warranty. The manual specifically says to put no more that 3/​16″ bead. A TSB also states this fact.
The technician also installed the housing blots with no Loctite. The housing in magnesium alloy and the bolts are steel. The dissimilar metals will cause corrosion. Also stated in the manual. But they wouldn’t care about this because the warranty would be way up before any problems started.
*They clearly didn’t do a professional job and charged first rate prices for third rate work.*
see pictures
*Update* 8−21−15 After talking to Jeff over the phone. I told him the tail house bushing was not replace as indicated. The tail house bushing is scored as show in the picture. He then yelled at me for putting pictures up on Unilocal then hung up the phone. Got a call from an unknown female from protech and proceeded to get yelled at. I just wish they would do something about this. This is a very unprofessional business.

This place is horrible, they quoted me $ 1295 on the phone and then tried to raise the price to $ 3400 and made up things to be wrong with my 5r55s.

Took a road trip with a couple friends for spring break this year. We all piled in to my Hyundai Accent. We basically looped around the country to visit several famous landmarks.
One of my friends had family in Phoenix so we had plans to spend one night in AZ. Unfortunately, we had to spend a couple because I started having issues with my gears shifting. Lucky me I found Pro-​Tech Transmission and they had us back on the road in no time!
They have the most helpful staff and speedy technicians! Highly recommend these guys! They will take care of you like you are one of the family ;)

Beware of this place if you drive a stick. I spent 1200 bucks for a clutch and master and slave cylinder. Like almost all modern clutch systems it’s hydraulic and there’s air in the fluid or tubes from all brand new parts. This means they used old brake fluid to fill the system. And with air in the system it makes shifting difficult.
I have taken back my car. And they say my model car they can’t bleed and to hold the clutch pedal down to release air. Now I have to do this trick everyday. And if I’m on freeway for more than 5 minutes air builds up again making difficult to downshift.
So either they’re lazy and don’t want to hold up to their warranty and get rid of the air pocket they put there. Or they have no idea how to fix and replace a clutch.
I’ve seen 4 and 5 star reviews for this place. So maybe they are good to automatic transmissions. Stay away if drive a stick though.

I was passing through town and the gentlemen were very friendly and patient. Pricing was reasonable. Would recommend!