Preferred Homecare

Went today to get a walker as prescribed by my neurologist and they ate very helpful. Ja Ann came right out took my information and was back on no time at all with the walker and all the insurance information done. I have to say that I have used Preferred in 3 different cities for various medical items and things for my mother who had Alzheimers. They have always been fast efficient and professional
Thanks Charles Murphy

Preferred Home Care delivered a wheelchair the day of surgery. They were very polite. When contacted to remedy a delivery issue (the wrong type of leg rests had been provided) they were incredibly apologetic.
The second delivery technician took much more care in explaining and *demonstrating* the functionality of the leg rests. (This was not done during the first delivery.) Additionally, the delivery tech estimated the approximate length that would be appropriate for someone of my height. I did not feel rushed or that the 2^nd delivery tech was frazzled by my questions.
Preferred Home Care has wonderful customer phone service. Any time I’ve called there has been little to no wait time. The folks are quickly able to pull up account information without plucking every last bit of DNA from you over the phone.
One curious thing not explained (but I’m sure can be rectified by calling) is the «return» process. It’s not clear how far in advance I need to schedule pick up.
This is a wonderful company in that they deliver products. You don’t need to drive somewhere to pick up medical equipment. That rocks!