Passport Office

OK, who would have thought I’d be reviewing a government office (U.S. Passport Services)? I took the time because the fine folks in this office saved me time and money. They can’t provide legal advice, but they helped by having the proper forms available and knowing what they were talking about. I went a few weeks back and my issue was complex, but they took their time and helped me help myself out. They do their best to keep the desk clear or keep the line moving if a wave of folks come in. They have a sense of urgency not found in many government offices and treat you like they might want themselves treated. Many of the staff appeared to be bilingual. Even the Security Staff were helpful and considerate. If only all our State and Federal Offices ran this way… Oh, and I already have my new passport! Took 2 weeks less than advertised on the U.S. State Dept. website. Maybe they just brought me luck. ;)