One Stop Nutrition

I’ll start by saying, I love One Stop Nutrition for what they offer as a company, this review is based strictly off service.
The staff at this location is flat out rude. I’ve been to 6 valley locations and this is seriously the worst. The minute you walk in, they either roll their eyes at each other or mumble something under thir breathes.
I’ve taken 3 different coworkers here for lunch shakes and they all had something to say about the employees tones and attitudes, literally every single person I’ve taken here.
Finally, they water their shakes down at this location. I’ve been getting 4 – 5 shakes per week for the last 6 months and every time I come to this location, they resemble a slushy more than a smoothie and not a single other location has this issue.
Save yourself the headache and go to the one up on Priest or the new location on Alma and Elliott. (different owners and hands down the friendliest)

This location has the worst customer service. I thought it maybe was a few off days or even certain guys working… everyday it’s the same experience, like dealing with customers is their biggest burden. Shakes are the only thing continuing my business. Seriously needs to be addressed.

I stopped here after a quick workout at LA fitness because my son begged me and swore this place has the best protein shakes. It was around 8pm it was quite and the guys working the place didn’t seem thrilled to have us there but whatever. I don’t expect young adults to understand the importance of stellar customer service. (Side note: I preach customer service all the time, so my son WILL know the importance).
We place our order. My son informs me that these guys get trained on shake nutrition so they know what they are doing (fact or fiction?)
They kindly did split our $ 6 peanut butter shake since I didn’t want a whole 20(?) oz. (i forgot what size) It was good.
I’d go back to try something new and hope that I’d get a smile next time at least.
My son did not want me to post anything negative cuz he loves this place and doesn’t want it to close down. I told him «honey we have to share the good and the bad. That way ppl know what to expect, plus the biz may just learn and grow from it»

This place has amazing protein shakes! And they offer vegan protein! The guys are always really nice too!!!

Of all the One Stop locations I frequent, this is the worst. The dude who is in there when I go seems to give so few fucks that it’s clear he hates being there. The store is so unorganized and there is product clogging the aisles.
I went in to get more ISO-​100 and they have so much chocolate and vanilla in stock and both flavors are stacked on top of the less common flavors. I had to dig through just to find anything else. What the fuck?
It’s also become clear that maybe they can’t move their product because no employees want to engage their customers. This isn’t the gym, dude… You have to talk to people in customer service. Get your shit together.

Complaining about customer service is not something that I like to do because I completely get having «off» days. But I have been in this store about 6 times now and each time no matter who is working is always super rude. I go in because I need protein bars and it’s the closest place to my house but I feel uncomfortable to even be in there for more than a couple of minutes. I always want to try a smoothie but I feel like I won’t get any real help from them. The first time I was in there there was a little boy who was about 6 or 7 ordering a shake for his dad and the guy behind the counter could not have seem more inconvenienced. I just moved to the area and actually thought about applying there before I knew what their customer service was like. I’m going to continue to go as it’s so conveniently located but if I find something better I will definitely make the change.

This location disgusts me to walk into. There’s products everywhere and no organization at all. Literally things are stacked on the floor and the employees seem like they don’t really want to be there. Luckily, there’s two more locations nearby which are much better.

So chalking up last couple experiences to going in during lunch when there’s a crowd. Morning crew is super chill and helpful. Great tips and ideas on how to reach my goals. For quick fix the place is always my go to… will just remember to go in early if I need help picking out supplements.

Strawberry banana smoothies are the best. They are made fresh when you walk in the door. It’s a little cluttered and no room for you to relax and sit down after a nice long work out but I guess I can’t complain too much it’s a vitamin shop that just happens to sell good drinks. They sell a variety of vitamins and proteins bars too for all your needs.

I’d never been here before but I heard they had good post workout shakes so I decided to give it a try. I asked the guy what he would recommend for me and he was really rude. Felt like he was judging me for not knowing what to order. I ended up getting the strawberry banana meal replacement shake. It was not my favorite. Tasted like chemicals. I’ve gone one more time and received the same horrible service from some woman. She didn’t greet me when I walked in, was very short when I ordered and didn’t bother saying thanks or have a good day. What bugged me even more was that she was extremely friendly to the guy who was in there. Guess you have to have ridiculous muscles and know what to order to feel welcome! But to be honest, I really liked the chocolate peanut butter shake that I got the second time and I’ll go back for another one… until I find a better place close to home!

I come here for the low carb smoothie meal replacement which is so good! Also the guys that work here are very friendly and helpful they always greet me when I come and help right away. I’ve never had a bad experience with the staff I was shocked to read some of the bad reviews because its always been great when I go in.

I really liked the smoothie I got from here, I think I ordered a Strawberry Banana post workout smoothie. But I felt like I was being judged by the baristas instead of being helped.
I wanted to get more information on what the best type of protein for my body would be and I felt like the guy working just looked at me with complete superiority and told me «anything will work.»
I definitely see myself coming here to get post work out drinks whenever I’m in the area, but don’t expect the best service.

A few words to easily describe the experience I had.
dirty store, extremely cluttered and unfriendly, unhelpful staff.
Go to Max Muscle.

Expensive. They won’t match prices. Their version of customer service = conceited indifference.
Stopped by here today for some protein powder. They have a great selection of products crammed into this little spot. And, the staff seems really knowledgeable about supplements too. Kudos. However, when I found the protein powder I was looking for it seemed priced a little higher than it should be. So, I pull out my phone to check local, in-​stock comparisons (thank you Google Shopping), and indeed they were priced much higher ($ 34.95, or about 20−25% higher) than everyone else.
I politely inquired if they match prices and also informed them that they were priced higher than nearby competitors. Their response: I was waved off with contempt.
Okay. No problem…
I drove only ONE MILE away to their competitor, and the SAME EXACT protein powder was sitting on the shelf for $ 28.99! That’s six bucks cheaper — actually, it’s $ 5.96 cheaper, but you get the point — SIX DOLLARS CHEAPER! A lot can be had for six dollars: two gallons of gas, or two bottles of Trader Joe’s wine, or a fast food meal… or whatever the heck I want to spend my $ 6 on. But, it’s my six dollars, and why waste it unnecessarily?
I don’t like to mention other business names in reviews, but this other place is only a mile away, on Ray Rd, and its initials are H.H. I’m sure you can figure it out.
It’s too bad that they don’t care to earn customer’s business here at One Stop. There are in fact other stops one could make… and a lot less expensive ones at that.

Best place to go for a shake after your workout !! Staff is so nice and remembers what I get!

This place has a really good selection of supplements. I have been in here twice in the last two weeks. There is a younger guy that works nights and he has a lot of information. They also have protein shakes and internet available to customers. The only complaint is that most items are about $ 10 more than you would have to pay on the internet. Other than that though this place is pretty legit!

These guys helped my brother out with supplements when he came in, and I felt confident sending him there because they are knowledgeable. The guy behind the counter remembers my kids and the fruit smoothie flavors they like. That’s pretty awesome.

I love this place! I was wanting to get back in shape and not sure where exactly to start. So, I asked my parents neighbor, who looks like a bodybuilder, and he told me go see Matt at One Stop. A few weeks later I hung out with a friend I hadn’t seen in months and he looked AMAZING! He’s in his forties and looked better than he did when he was a sufer in his twenties. Asked him what the heck he had been doing and he said I had to go see his buddy Matt at One Stop. So, I finally did. Matt litterally knows just about everything there is to know about nutrition and supplimentation. he helped me develop a plan to reach my goals. Well, it’s been two months and I’m down 45lbs and I’ve put on 15lbs of muscle. No joke! I went my Dr., Dr. Nichols of Ahwatukee Family Medical and had everything tested. before and after. Dr. Nichols also knows Matt and he told me that One Stop is a great place. It’s nice when even your Dr. give a good refferal. Check this place out. You won’t be dissapointed! Thanks Matt!!!
PS: Check out his new restaurant in Awhatukee, The Public House Garage! This place is AWESOME! I went there last weekend and loved it. I didn’t even realize he was one of the owners until a server told me. Public Garage review is comming next!

Great store and customer service! They are very knowledgeable and can always help you find a product that will help you with the results your looking for. And prices are very competitive. I highly recommend checking this place out.

Worst customer service ever!!! I will never step foot in this establishment again. First I walk in and the gentleman (if thats what I should call him) behind the desk hardly acknowledged me although i was the only other soul in there. I asked to look at the beds he didnt even remove himself from his phone to walk me around and show me the place. They had 4 rooms 2 of which were closed so i couldn’t see the equipment. I walked back up to the front desk to question about pricing. I told him i didn’t want a uvb bed and would rather have the uva beds which i know are more expensive. He informed me in a very condescending way they didnt have those beds,(although the stand up they have is) So I proceeded to say i wanted to use the higher level beds and he repeated they didn’t have any lower level beds. I didn’t care if they did or didn’t i wanted to use the higher level uva beds. Basicly had to pull teeth to have him tell me any pricing. Upon the way he talked to me I just started walking toward the door in awe. I said thank you then told him he should work on his customer service. He continued to give me attitude all the way out the door to the point i told him f*ck off. He is a caucasion bald man maybe in his 30’s. BEWARE I wouldnt recommend an enemy to go here. Funny thing is there is an actual tanning salon called farenheit in eyeballs distance so i walked there and had a great experence. worth the 60 second travel.