New York & Company

The Paradise Valley store is now an outlet and no email of the changes. I have a gold card with them and you can’t use coupons. You can use rewards only. Arrowhead is closed. You can use coupons at regular stores. It just seems like a hassle maybe online is the only option to shop and use coupons. Customer service in the outlet is not good very unpleasant and unprofessional.

I have never visited a NY & Co store before. Well, today, I did and I’m glad because their prices were fair and quality seemed to be there with their clothing.
I didn’t spend too much time in there (I was on a quick lunch break), but managed to find a thin, sleeveless sweater, high heels to match, and beaded bracelets/​hoop earrings, for a grad party tonight after work. #procrastination
I hit discounts on all four pieces and paid $ 85 (w/​tax), because they worked w/​my jeans. Not too shabby…
Customer service interaction could be dialed up — I did several walks around the store and wasn’t approached once to see if I needed help. The store wasn’t busy either. I’ll be back in a few weeks to sniff around further.

Terrible customer service the last 3 times I’ve gone in. Just found out the other location near me is closing and considering staying away all together which is a shame since I love the clothes.

This place is at the Arizona Center located in Phoenix. I LOVE this store! I love the style of the clothes here. Very work appropriate and professional. I have never had a bad experience at this place. You can literally shop and grab Subway right next door afterwards.
I like the staff here because they are very patient and helpful. I am that shopper that browses online and knows what I want to get when I arrive. (Makes shopping quick)
Be sure to ask the associates for your blue ticket for parking so your covered parking is free!

Teacher Appreciation discount was great! Love going to the downtown store; so massive and filled with awesome clothes.

I like this store because they more often than not, have sales on their accessories. Usually if you buy one item get the other half price or something like that. They always have something cute in store and I usually pick something up although I don’t shop that often since I make my own clothes. Sometimes you just can’t resist factory labor clothing.
If you go up the winding staircase to the second floor, there are jeans and more clothing. If you sign up for their email they are always having 50−70% off sales online. They also cater to tall women, petite, and full-​figured. A great place to shop if you are looking for office sexy clothes that are appropriate.

To be completely honest, if I didn’t need work clothes so bad, I would have turned around and taken my dollars elsewhere given the customer service I received in this store. I usually don’t think any person providing some sort of service to me sizes me up, but I definitely felt like Julia Roberts in Pretty Woman courtesy of a staff member. Yes, I’m wearing jeans and a thermal top on my day off– doesn’t mean I don’t dress well usually and trust me, I can afford to purchase the clothes that your store is selling. I was there for awhile, and she eased up a bit, but as someone who worked retail for many years, I was more than a bit shocked by her bad behavior.
That being said, NY&C is a great place to get stuff for work! A friend told me about this store when I was being whiny about needing more work clothes and it definitely fit the bill. Lots of great pieces, almost everything on some sort of sale and they give a teacher discount on all purchases!
I left the store with $ 150 worth of goods, supposedly a savings of $ 124.36. 2 pairs of pants, 4 tops, a sweater and a pair of leggings. So, even given the bad vibes and lack of help, I was fairly happy with my purchase.
Great product, but customer service needs some work.

The ladies and gentlemen who work in the store are always very helpful. Whenever, I need assistance with something they will help me find my size and length. I love this store more than the other locations in the valley. Their coupons are great.

Because I pack for business trips much like I do everything in my personal life (last minute and completely haphazardly), I tend to head out on the road without things. Like underwear or a top for the outfit I planned to wear on day two. Lucky for me, I know this about myself and will throw in an extra bottom & top or two just in case. Not so lucky for me, I don’t always think about how those thrown together extras will look or if they even fit me anymore. I am slowly learning my lesson here.
Thank goodness Arizona Center is near my hotel. I have never shopped at a NY&Co before, so I don’t know how this location compares. I can tell you this — the staff is disinterested, finding your size is like going on a treasure hunt (petites here, talls here, averages six racks away, you like this pant — they probably have it in more colors upstairs, because why not), but if you stick with it, you’re bound to find some deals.
I found the black top I came in for (and am wearing it with the appropriate outfit thankyouverymuch), plus a pair of pants for only $ 9.99! Score!