National Cremation Society

First of all I am completely blown away that this company only had two stars. We received nothing but the most professional service and care when it came to picking out the urn and coordinating the cremation of my father-​in-​law, Wallace or «Pete» as we called him.
We were from Chicago but had Pete in a great memory care facility in Scottsdale. He passed away in Arizona so everything with his cremation had to take place in Arizona.
It was two days before Pete’s memorial and we haven’t received his remains. We spoke to a man named Jeff, who was wonderful. He said his remains were being sent to him tomorrow and that he will overnight them to us so they arrive in time for the funeral. Sure enough he did what was said. We received them the following day and he called to make sure that they arrived. Also, followed-​up with a few more phone calls making sure that we received the urn and that everything went ok with the service.
You can’t beat that customer service. He was on top of everything and just went above and beyond to make sure that Pete made it back in time for his celebration of life. We cannot thank Jeff enough for his impeccable customer service. Thanks for making what was a hard and emotional few days less stressful. We cannot thank you enough!
Sincerely,
The Peterson Family from Chicago

The National Cremation Society has been using outdated mailing lists for years and there does not seem to be any way to get them to stop sending spam mail («Vets Plan») addressed to my dead husband (he died 2 years ago!).
Vets are entitled to FREE burial services through the VA cemetery just a couple of miles up the road from this spammy business. Any funeral home can make these arrangements for vet’s families.
Please STOP sending your spam to dead vets!

Absolute A holes. Trying for years to get off mailing list to no avail.
Who would do business with such a bunch of morons?

The people and this company are amazing! The level of professionalism is wonderful. They were prompt and sensitive and completed everything on time at the price quoted. This is a no frills service and a low cost provider but nothing is lacking here at all.
I highly recommend this company. Every detail was taken care of and I was informed all the way through.
When I went to pick up my wife’s remains we all hugged and cried together. You can’t fake that folks. These people are the real deal.

WARNING… THEY ARE SALESPEOPLE… WARNING…DON’T BE FOOLED
My grandparents had polices through them and when my grandmother was found dead, by me, I had her taken to the closest facility, not them. My grandfather 88 years old has gotten nothing but grief from them and has been unable to get the money returned from her policy. They refuse to give them a refund to him. Don’t use them, they scam the elderly people out of money…