Well I feel like I should just put four stars for the first week or so and make sure since my PC has been crapping out for so long, lol, but HOLYCOW — I punched in a search for repairs and Jim with this company came up through a website called Thumbtack, so I went ahead and entered some of the specific wigginess my PC was exhibiting. In TENMINUTES, he responded with a specific message and Phenomenal Price Quote, offering to fix the problem.(The other guy’s quote was $ 100 more by the way). When I phoned him, he offered to come over in 15MINUTES — and he did. Dang! And what everyone is waiting for — how is my PC running now? Despite my eventual slowing him down by asking him question after question. . So Far it seems to be great. It’s totally faster, my antivirus seems to be doing what it needs to be doing, and I haven’t seen any of the strange messages/errors that I kept seeing before. He removed some malicious files, took his time, and although yes, I withhold Full Judgement for a few more days just to make sure nothing else wonky goes wrong — it looks like he did a great job. And I got a lot of extra good PC advice as well. Great service, fast, thorough, economical, polite and friendly(which you want if someone is in your home.)