Loper’s Service Center

Arrogant. Slow. Expensive. I understand that this is a repair shop and not the Hallmark Store, but what’s the point in going out of your way to piss off a customer. Mike, I assume the owner, couldn’t or wouldn’t do the work on my Chevy truck. After a smart ass conversation with Mike about how long it would take (4 days to get parts… for a Chevy… and two more days to perform the work), I decided to have my truck towed to Courtesy Chevrolet. Courtesy had it done the next day for half of what Mike quoted. Let’s review. The DEALERSHIP was less than this repair shop. Two of my family members with classic cars have had similar experiences. I think Mike has plenty of time to think up clever put downs for his customers because he is bleeding business to other shops in town. He owns the retail shop too, so skip that as well.

Wish I could leave «NO» stars! I just simply called about a ring and valve job and after being put on hold to talk to the manager, he finally came to the phone. I then I asked the manager what a job like that on my SBC 350 engine would run, he said, «So you need your engine rebuilt?» I then said, «No. I just want to have a ring and valve job done». He almost interrupted, and his reply was, «You’ll need an engine rebuild because we do things right!» At that point, I hung up. What ever happened to giving the customer what he/​she wants? All this was done over the phone without even looking at my car or asking me what the symptoms were. Judging from their lack of professionalism, I would not even recommend my worst enemy to go there.

There are two types of people that go to Lopers.
Those that know what they want, and don’t care what it costs, and those that aren’t sure what they want, and feel like Lopers is a rip-​off.
Lopers KNOWS what they are doing.
YOU will PAY for that knowledge.

Watch out full on fraud ! Do not do business with Mike at loppers service ever !. Was charged for name brand parts and inferior parts were installed creating a oil restoration, after I took it to a real machine shop they explained the problems to me. I requested a copy of the bill and was told the computer hard drive broke and could not get a receipt. $ 4000 DOWN THE DRAIN.

Highway robbery plain and simple. $ 900 to have a starter motor and fan put in. The cost exceeded the estimate by hundreds of dollars, but the only call I got was when I they told me the work was done. Imagine my surprise when I found out that their shop labor rate is $ 125 an hour and my total to have two simple parts replaced was nearly $ 1000.
Learn from my mistake, and stay away.

Absolutely horrible customer service! I went there after a buddy of mine recommended Mike for dyno tuning because he had a good experience with him on a separate type of repair. I don’t usually review places but this was so bad I had to say something.
I told him that someone put a tune in my truck but I don’t think the guy knew what he was doing and I wanted his opinion. Mike proceeds to tell me that his opinion is like everyone’s aashole… its different.
After walking back and forth and telling me that I’m the type of guy who goes from one place to another getting opinions and then criticizes the work, he proceeds to pull my vehicle into the bay and look at the tune. Wouldn’t you know it… the tune WAS done improperly and the air to fuel mixture is so rich, the engine is in danger of having failure down the road.
Mike says its not his fault someone did bad work and that I’m crying to him (those were his exact words) to do a new tune but it will cost me $ 800-​$ 1000 for him to tune it. That is the most expensive quote I’ve ever heard of but if he did great work, fine, but its amazing the place is still in business when the owner has a mouth like that to a new customer he’s never met
This guy is ridiculous and does not deserve anybody’s money.

Cant comment on parts and accessories but as far as mechanical services go, #1.
I bought a typical Barrett Jackson ride, looks great but always a gamble if it is a pile of bondo and if the drive train will last. Actually bought a solid truck with a 502 ram jet in desperate need of a tune and computer diagnostic.
Was told exactly what was required to get this thing to pass emissions and run right. And told what the price would be and what time it would be done. Delivered as promised.
End of the day, the correct temp and gapped plugs were installed, valves shimmed and computer tuning on dyno completed. Big job and everything was done in one day.
I am a firm believer in value and getting what I pay for.
Was the price lowest in town? NO. Was it anywhere convenient for me? NO.
Was it done professionally with no BS? ABSOLUTELY.
I have a number of high HP cars and can attest that this is, one of the best I have used.
This is the only shop I will use for my Arizona rides.

Super cool guys, they stock a ton of stuff