K & J Windows

I have a 12-​year-​old home with great windows, but three of them are broken. It happens fast with seven kids. I called these guys and they informed me that I would be better with a trade partner of theirs as they primarily replace all the windows in the home as opposed to repair windows. The conversation save me a lot of time and they referred me to a great organization. Props

not really sure what more someone would want from that company that replaces every window in your home;
1. good website, impressive Unilocal reviews, friendly staff
2. knowledgable, hard working salesperson
3. solid product line, representing many quality manufacturers & styles
4. good communication amongst staff
5. on-​time arrival for initial, measurement, and installation appointments
6. polite, friendly installation crew
7. impressive prep, removal, install, clean-​up, review/​walk-​thru process
8. competitively priced
I have a few contractor friends who are über-​critical about everything they see when it comes to home improvement contractors. They find fault in everything. Yet, they both were impressed with how tight the job looks, and the beauty of the windows. More importantly, I am too.
Great job, K&J. Count me in as an ambassador for your company.

Had all the single pane Windows replaced in my house. Everything turned out great, a pleasure working with them.

A great company with a very personable, friendly and knowledgeable owner.
Darin came to our house and advised us on what would look great for our structure of house. We chose windows and doors together, and felt confident before during and after the project. Any issues over time that came up with a complete house Window/​Door remodel were promptly taken care of with the best of customer service and support. Communication is top notch and i would recommend you do your project with Darrin and K & J Windows.

Had them replace some 40 year old windows in our place in Scottsdale. Had trouble with the big blue box store’s service. K&J bailed me out. Everyone professional and helpful. From measurement to install everything was well done. Can’t complement them enough.

I have wanted to upgrade my windows for at least 5 years. I read all the different reviews for window companies. Thus I chose K & J based on all these comments, I am just in the beginning of my experience, I made a request for service on Saturday, asking not to be called prior to 11 am. I received a call back on Monday at noon, to make my appointment. So nice they paid attention to the comments I made. I just met today, Tuesday, with Cody. Very pleasant, no nonsense kinda sales rep, Awesome. He was here about 20 min, measured my windows, made some smart suggestions. Educated me, the uneducated on windows. I now will wait to see what kind of quote I receive. I know it will cost me a good amount. I hope I do not start hyperventilating. To be continued. I got my quote from Danielle within 3 hours of Cody’s visit, this place is great. The quote was totally under what I thought it would be. I did not hyperventilate at all. I sent a reply back, now I wait for the next act.
I received a call to schedule my install date, it is 4 weeks out, May 12^th
I then got a call to come out and recheck the measurements on the windows and give them half the payment. That is on for This Wed April 13. So far so good.
John just got here to do the final check on the windows and found out, Cody only measured 8 of them instead of 9. No big deal, it is my living room window. So it will cost me a tad more, but that is understandable. Let us see what happens now. The next appointment I have is installation day May 12^th. I also asked John about a computer desk I have in front of one of the windows. He said that he and his partner will help to move it out of the way on May 12^th. They do not need a whole lot of room to move around. That is great cause it is heavy to move. I like John very professional no nonsense. I like that in a company.
April 15^th. Wow all I can say is Wow, I received an email from Cody that said since it was his error, that I would get the 9^th window included in my original price quote. That is above and beyond what I expected. This is a wonderful experience so far. Now I can’t wait for May 12^th
It is now May 12^th, all I can say is wow, these guys are great. John and Julio showed up at 8:30 am they were done at 4:15 pm. Beautiful job. No fuss no Hassle the windows are as clean and beautiful as I imagined. When they were all done I made a comment to John about hoping I would not hear the kid across the street playing his drums. John said well he is playing them right now. I could not hear it at all. I was in the front room straight across the street from the blooming drummer. Thank you to K & J Windows. I want to thank Cody the sales rep, and John & Julio. I will be expecting a phone call to get my final payment, cause they take Credit Cards. AWESOME! The whole thing was great. Price, customer service, sales and installation.

Great service from start to finish!!! Everyone involved brought their A game. We ordered four sliding glass doors for our 1970’s home in North Central Phoenix. The quality of the doors and insulation was beyond our expectations. Our home is so quiet now. We can’t wait to realize the energy savings this summer.
Thank you K&J Windows!!! You definitely earned a referral.

Amazing quality and service across the board. After research and a few bids we went with K&J and weren’t disappointed at all. The service from day one to install was awesome and the windows look great!

This company and my experience were awesome! The price was amazing! Installation was flawless! I highly recommend them!

I just had all my windows replaced by K & J Windows with Simonton Daylight Max windows and they look great! Darin. Cody, Jeremy, Zeb and all the guys did a hassle-​free and very professional job. Couldn’t be happier.

I had a great experience with K & J. I did the Unilocal research and found several great options. I then got three estimates to install 5 new windows at my house. K & J were the first to come out and their rep was great. He answered all of my questions and emailed me the estimate. I sent the measurements he gave me to the other two companies and they gave me estimates as well. The estimates weren’t exactly apple to apple comparisons, as each company approaches labor costs a little differently, but K & J was very competitive. Since the estimates were about even, I wanted to give K & J the business. I asked if they would come down a bit and they gave me a 10% discount, which was nice and unexpected.
A few days before the installation appointment, a rep called to tell me that they ordered the wrong color (white instead of tan), which is an honest mistake. However, they offered me a $ 500 discount if I wanted to go with the white rather than reschedule for weeks later, so I said sure! I thought this was a nice gesture and totally made up for their mistake. All in, I paid about $ 1900 for the 5 windows. The windows look great and have made a huge difference in my comfort and noise levels in the house. I will use this company again if I need them.

After reading my review, they contacted me to apologize for the trim issue. They said the trim didn’t come in white and that should have been communicated better. They wanted to come out and paint the trim white.
Like I said before, it wasn’t a huge deal, but I was very impressed by how serious they took this. They are very concerned with 100% customer satisfaction and I couldn’t be happier with my new windows and the attentiveness of K and J staff.

We had nine new windows installed yesterday and I couldn’t be happier. I’ll admit I’m a very particular consumer which is what I told Tony the K&J sales rep when he arrived at my home. I stressed that I didn’t want any of the original brick surrounding the windows chipped or broken when the old crank out windows were removed. I knew this was possible since I had replaced three windows myself without damage a few years ago. I knew how much work it would be to remove and install nine and I wanted it done before the holidays. K&J Windows was the right choice.
Tony was very helpful navigating through the choices available and explained the pro’s and con’s of various products. After just an hour or so, I made my selections. I was given a date to expect delivery and installation and much to my surprise, the crew showed up at 8:00am as expected with all the windows loaded on their trailer. One of crew immediately began removing the old windows while the other two began placing the new windows in the right places.
Before I knew it, the windows were installed, the guys cleaned up after themselves and loaded all the old windows onto the trailer for disposal. They even went as far as to caulk around the outside of the windows I installed but I never finished the task. All I had to do was ask and without hesitation it was done.
One huge difference my family noticed to our home which we hadn’t thought of was how quiet our neighborhood suddenly became! I can’t get over the difference. Secondly, we turned the furnace off while the crew was here and forgot to turn it on when we went to bed. We slept comfortably all night and didn’t even turn the heat on this morning. All that hype about energy efficient windows being a good investment apparently isn’t hype after all.
K&J Windows is the real deal. It’s not often that I would take the time to right a review like this for a company I may never need again. I’ve written this in part for the consumers who are looking for a company that delivers without compromise. Give Tony at K&J a call. You won’t regret it.
Denny C.

I’m late with my review but K&J windows installed all new dual pain windows and Arcadia doors in our home I July. They were professional and great communicators (from our first contact with Cody, estimate from Tony, Jeb’s installation and follow up with Jessica). We had an issue with one window trim and they sent someone out within a few days to repair it. Love our windows! Highly recommend them!

My wife and I had some major remodeling done in our back yard and had been thinking about some new windows on the back elevation only. As we considered this more we decided to get estimates for the entire house.
We met with several window companies for estimates and options. With met with Tony L. and were very pleased with his expertise and patience with us ;) I think we went through 5 or 6 variations which changed the proposal each time. Tony was very accommodating and we made the decision to move forward with a whole house window replacement.
Final measurements were taken before the order was placed and we were given an install date. There were a few times I needed to call the office and Jessica was very helpful and answered all our questions. Our window installation began the EXACT DAY & TIME it was scheduled (we are painting contractors and know how difficult scheduling is so this was very impressive for us).
They told us it would take 3 days to complete. It took 2 ¾ days. Zeb and his crew did a fantastic job. The windows look great and installation went extremely well. Window replacements aren’t inexpensive. But we are very happy we took this step as we plan on staying on our home for a very long time.
I would give my highest recommendation to K&J Windows for their sales, service, and install teams.

We had K & J Windows replace nine windows and two french/​patio doors in our home and we could not be happier with the results. The overall professionalism and workmanship by this company is top notch. We solicited bids from four window companies and found K&J to be the most professional and thorough out of all of them. Their pricing was in the mid range.
Since we had just purchased the home, we do not have any historical data to compare the potential cost savings. However, I am extremely confident there is a significant difference. The sun and heat would bake through the original east facing windows and it would be uncomfortable to stand anywhere near them due to the heat from the sun coming through. One of the bedrooms had both an east facing window and also a patio door. This room would begin to bake in the late morning/​early afternoon. These issues were resolved after K & J installed the new Low-​E dual pane windows.
We also had K & J install the trim around all the windows. We were so happy with the results as they did a fantastic job. The trim really added an aesthetic touch we were looking for.
From the sales (Tony) to the installation (Jeb and his crew), we were extremely impressed and highly recommend K & J Windows.

I actually feel sort of bad for giving this place a 3 star since they’ve pretty much aced Unilocal so far.
I will say this about buying windows for your house… it’s a pain in the ass, and it can be stressful. If you’re like me, you’ll do some research online, talk to a place like Home Depot, call around and get a few quotes, and feel lied to a lot… Ultimately, you’ll settle on someone who earns your trust the best who also comes in the cheapest.
K & J, aside from a few hiccups during the courting phase of our relationship, was great over the phone. They were willing to bend over backwards to earn my business. They weren’t able to beat the lowest price I found, but they were willing to come close, and I ended up choosing them because they earned my business.
The installer came out and was really nice… good with small talk as well. He did a pretty good job too overall. I mean, all of my crappy old 70s single pane windows were replaced with efficient dual pane windows. Toward the end of the job, he made an error with the trim, and after some hemming and hawing, we settled on a resolution. He had to rip it out and re-​install it. It isn’t perfect, but it’ll look fine after paint. Yeah, I haven’t painted it yet. I’ll get to it.
The mistake put him off schedule, so I think he sort of had to rush toward the end. He missed some spots with caulk, and I suppose I could be happier. I wouldn’t ever ask them to come out again to change it though, and I wouldn’t ask for a refund either. They did a fine job. Not necessarily exceptional, but good enough. I mean, he cut and nailed in some trim for me, and it’s not really what they do.
So why the 3 stars? I feel like I was a little misled and oversold on the benefits of new windows. My electric bill has actually gone up since last year. I haven’t changed the thermostat. It hasn’t really been hotter. I’m not doing anything different, but my bill went up 3 out of 4 months this Summer. I replaced the back door since last year too (which used to have a giant dog door and got direct sunlight half the day), so I don’t have any exterior doors or windows that aren’t rated for high efficiency or whatever.
It’s possible I’ve got a spot in my house somewhere I’m not aware of where I’m losing cool air or where heat is getting in… same could be said for your house — so don’t just assume that your bill will drop by ¹⁄₃ and your new windows will pay for themselves. It’s also possible something is wrong. I don’t know. I do know that a cricket got in behind the trim where there was no caulk and he harassed me with cricket sounds for 3 weeks.
One thing I do like is that it’s quieter in my house (aside from the crickets). New windows certainly do help with noise. Wish it kept my house cooler. If my bill didn’t go up, I would have given them a 4 — possibly a 5 if things had gone a little smoother (and also just to be nice and support local business). 3 means A-​OK, and I don’t think it’ll bring the average down, but I must be honest here. I know they are good people, and they’re great with the customer service and such.
I’m posting a picture of my SRP bill so you can see what I’m talking about…

Everything from start to finish was a breeze. Each employee we came in contact with was of the utmost professionalism, and we never felt like we were getting the run around as we did with other window companies we quoted out. Installation was quick & easy, and the installer cleaned up everything perfectly. The windows themselves all look great, and our new sliding door is a dream! Would absolutely recommend this group to anyone else looking to replace some windows or doors.

Great Company. Very patient with my very picky wife. Tony explained everything to her and my satisfaction. Patrick handled the install. Great guy. Very professional. Careful with the house and got along with the dog. We absolutely love the windows. Best price after looking at several other companies. Save your time and just go with them. They are pros all the way around.

I had the pleasure of meeting the GM, Cody. He came out to my place for a quote. I very much appreciate his attention as soon as he introduced himself. He asked, «would you like me to remove my shoes, prior to entering and leaving them outside»? I was so surprised by this. I said, well yes and believe it or not no one has ever inquired and just walk all over my carpet and flooring with their dirty shoes. It’s an Asian custom to not wear or have shoes worn or visible in the home and it just makes sense not to bring dirt in. Cody was courteous, professional and just a really good guy!
Aside from the shoes in the house an wearing them… Cody took a look at my windows and assessed them. He informed that the windows are double pane and in really good condition. What I need done is a repair and or parts that they don’t provide, but he referred me to another company that may be able to help. I am thankful and grateful for the honesty delivered instead of trying to sell me on an entire window replacement and trying to sell me on changing out all my windows. I will keep this companies information for future referrals and should I ever decide to replace my windows. Also thank you fellow Unilocalers for the great reviews that lead me to contact K&J in the first place!
FYI: This company provides and does a entire new window replacement. They do not replace just the glass and or parts. They also will do all windows of a home. This was all explained to me by Cody and it makes complete sense why this is done this way.
Excellent service from my initial call through my assessment/​quote and referral.
THANK YOU! :)