Jose Roux

Not impressed. The chicken tacos I had were not good. It all looked like mush and tastes like mediocre food. I ordered a sprite and the waitress brought me a diet coke. I do not have a speech impediment or anything close ;-)
I won’t come back, save this place for if everything else is closed.

We waited to eat before we flew out that day so when we got to the airport, I was ready for a good meal and a nice drink.
We sat at the bar and ordered a tequila sunrise and a top shelf margarita. A nice little cocktail before flights with food.
To eat, we ordered a ceviche appetizer and the steak tacos. They were pretty good for airport fare, which is not that great at this airport. I requested fresh jalapeño and added it to the ceviche and taco and it was great.
When we eventually return back to this sunny state, I know I’ll probably come back for a little snack and drink here.

After a VERY bad experience at Barrio Café in the Sky Harbor airport, I went to Jose Roux to get what I hoped would be a quick meal.
I walked to the entrance, explained I needed something relatively quickly before my flight, and was given a menu immediately. The server took my order quickly, and I had a to-​go plate within a few minutes. The prices are a bit high, but the quality was excellent, and the portion sizes I saw were very good. I really enjoyed some fresh guacamole and the chicken quesadilla wasn’t earth-​shattering, but it hit the spot. I was VERY impressed with the service, and I’d happily go back.

Above average fish & chicken tacos. Ice cold bottled beer. That’s all you can ask for in an airport… again…this is an airport so measure your expecations.
Stick to the basics and I think you well do well here… stray to wine, mixed drinks, and other items and I wish you the best of luck my friends…

Stale chips, Bloody Mary with no celery, poorly wrapped burrito, plastic/​cheap utensils and paper plates, and ok tacos. That pretty much sums it up. I recommend walking a little further to another Mexican restaurant if you’re really craving it.
Waiter was awesome though!

Whenever I’m at the C Gates for a flight I drop by this place for a bite to eat. Some menu items I’ve had:
Breakfast Burrito, $ 7.59
Quesadilla, $ 5.79
Chips & Queso, $ 5.99
By far my favorite item is the Chips & Queso. The Queso has a spicy Chili flavor to it.
The Breakfast Burrito is pretty good and the portion size is decent for $ 7.59.
The Quesadilla is plain and bland… not worth it.
I wash it all down with a 22 oz Blue Moon.
Overall, it’s not a bad place to grab some grub when you’re traveling. However, when they get busy the wait can be long.
Return Factor — 80%

I had a two and a half hour layover in Phoenix, heading to St Louis, so I wandered around the airport for something decent to eat. Anything that is not the usual airport fast food: McDonald’s, Subway, Pizza Hut, etc…
I strolled past this place once to look for Starbucks, but turned around and came back because something from there smelled good. I ordered the rice bowl and iced tea. I liked that I’m finally eating HOT food in the airport. My cup of iced tea was never empty… Anyone walking by with the iced tea pitcher kept refilling my cup. Awesome! Then my server came back and offered me some tortilla chips, so I said ok. They were pretty busy, but I never felt like I was missing anything with my meal. Service was excellent, food was okay.
I will surely come back when I am flying through Phoenix in the Southwest terminal.

Everytime I leave Phoenix to come back to Cali I always stop here. Why you ask? Most likely bc I partied a little too hard the night before and I am not ready to deal with it. Bloody Mary time! This place is perfect, the bloody mary’s automatically are a double unless you ask otherwise (not I) the serivice like any airport food place is pretty fast and freindly. What I don’t like is there is only one bartender for the whole place so sometimes you have to wait for your fix… Food is ok, I ordered a quesodilla and I could have made a better one at home but the quac was fresh and had a kick. Overall this place is pretty good and close to the C gates so perfect for an LA bound flyer.

This is a review for the Gelato stand that is inside and separate from the restaurant. But, must be the same owner because, the bill rang up with this name.
It is located on the Southwest Airlines side of Terminal 4.
I had heard fabulous things about this place, such as they have Nuttela Gelato.
On this day though they did not. The lady said they were out of it. So I ordered one scoop of chocolate and one of Deluce Di leche.
Niether one was very good, I can honestly say I have had better.

Most people would tell you its good for airport food and that may be true but once you peel back a few layers of the onion you may change your mind.
The first major issue is timing. It takes forever to get anyone to take your order.
The bar staff is faster if you want drinks but when you sit at the bar you also get to hear about how poorly everything is run because the bar staff (Ryan) will air all the dirty laundry. While I was there this week I heard him said three times to people «I’d go down to Paradise Bakery if you want to get your food». Several people actually took his advice and walked out. I wish I would have gone with them.
The second major issue is how unclean this place is. You can see inside the kitchen while they are making your food. I watched the cook wipe his nose and cough in his hand (with no glove on) while he put someones food together. All the while he was talking to the other people about how «there was no way he was going to get fired». The bar smells like old rotting beer. The drain on the beer tap does not work. Nice!
The third issue is the food. Not only is it slow and made by people who have no business cooking it… it’s tasteless. I have eaten here at least 5 times in the last year and after this last visit never again.

This place is a disaster and a half. The word «rude» to describe the hostess was an understatement. The kitchen couldn’t handle a rush to save their life. My server got my order wrong as well as the table next to me. I waited nearly 45 minutes for a salad. One redeeming thing is that the food was actually quite good once I got it. This place may have been great if it wasn’t busy, but they were going down in flames when I ate there. My advice? Stay far away if they are busy. Check it out if you aren’t in a hurry to catch a flight or it isn’t packed.

After scouring the Phoenix airport (and hitting up too many terminals in order to see the food selections), we decided on Jose Roux for an early lunch. It was a solid choice.
Our server was friendly, the food was good, and the prices were affordable. We started with a cheese dip, which was very flavorful — chili-​cheese dip style. I had breakfast tacos, while my cohorts opted for burrito bowls. Quick & tasty!
By the way, Jose Roux is in a more remote part of the airport, offering a little less noise.

The prices are way over what Tex-​Mex should be. But then again, it’s airport food and to be expected. The draft beer selection is limited– right now– Bud Light, Stella, Shock Top and Sam Adams Boston Lager. The main reason it gets the low rating from me is that with over priced Tex-​Mex in a sit down atmosphere at an airport, the portions were sub, sub par. With famished layover victims, give us just a bit more beans and rice in our burritos. All in all, the food is okay. I wish I could Unilocal the Phoenix airport, the selection for good food there is ludicrous.
Also, disposable plates and silverware? Not cool if you have a wait staff.

This was a great place and the best option we saw compared to all the other airport food options.
Located right outside the SW gates. We walked around trying to find something else, but wound up here. Best option by far. They had the option to get breakfast, too.
Our server, Kandace was excellent. She made recommendations, was friendly, efficient and looked a little like Leann Rimes, but with brown hair. She was an excellent server.
I had probably thee best salad I have ever eaten. The mexican chopped salad. It was so tasty, fresh had a nice amount of bacon and good sized bacon at that, a nice flavorful dressing, scallions, cilantro, avocado and cabbage. Damn it was good for a salad. I opted for the steak add on. I forgot that it came with bacon, so it was kind of a lot of meat, but no complaints.
J had the fish tacos which were good. The tortilla was a thicker hand made corn tortilla. It came with rice and beans and extra salsa. I had a few bites which tasted great.
Best option that we saw in the airport.
Nice décor with nice art work on the walls, booths and tables.
Little strange eating tacos and a salad at 830 am, but whatever. It was better than the alternative.

Compared to the prototypical airport restaurant it is alright but compared to what I am expecting with the new local Phoenix restaurant coalition I found this place out classed. A pretty bland and relatively expensive take on ‘gourmet’ Mexican.

So I wish one of these airports I frequent would have a nice mexican restaurant. But that is impossible. Short and sweet:
Good:
The steak quesadilla was alright. The tacos looked crappy. the burrito seemed nice enough. I enjoyed the marinade for the steak.
Eh:
Big blue moon beer was $ 7.50. A decent price knowing you are in an airport
Bad:
The margaritas are $ 15! $ 10 for the «house» one, that looked pretty weak.
I sat at the bar, and I have to say I haven’t been appalled by a worker/​manager in a long time. You know those managers that makes everyone worried and feel uncomfortable as an employee because God forbid you spill a beer or drop a napkin, he’s gonna rip your face off! He would compain/​yell/​super sarcastic remarks to everyone working. And quite loud and openly.
He ruined my mood. I really could have enjoyed a beer and decent quesadilla if it wasn’t for him.

People… People… People…
For being an airport restaurant, Jose Roux is pretty decent. Yes the food is tasteless, but ask for more salsa before you never see your server again. No really, ask for more salsa.
The margaritas are pretty great for being airport margaritas…
I don’t even remember what I had, but in all honesty, it wasn’t as bad as past airport restaurants I’ve been to, and for that I say… Decent job… But really… Your food is bland…
GREAT ALCOHOL!!!

7AM in Sky Harbor and someone is very hungry. The night before was a late one and I really want some food in me. The breakfast burrito sounded good and so I ordered it along with an Orange juice and a coffee. The food came quickly along with hot sauce. Now, generally anything hot is good. I come from the State where Tabasco sauce is made and love Indian, Thai and Mexican spicy foods.
Therefore, I dump (without tasting) the entire hot sauce ramekan onto my breakfast which is already filled with eggs and chorizo. I’m not sure what caused my tongue to almost burn out. The chorizo or the salsa, or both. Perhaps the wine from the prior night was still on my toungue and induced a chemical reaction. Anyway, I explained to the waiter, that milk may be the antidote to bring me back to this earth as the inferno in my mouth was going to make for a really brutal Southwest flight.
Thank God it worked! I’d go back and try it again, albeit, in moderation.
Funny experience… and, great service!

I appreciate any airport restaurant that doesn’t feel over-​crowded or cramped. We usually have to stop in Phoenix for our layover going to and from California from Texas, so I think this might be our new dinner spot. It’s big, plenty of seating, and clean.
I love the affordable menu options… especially for being in an airport. My husband and I both got the taco plates (mine steak and his fish) which come with two soft corn tortilla tacos, black beans, and rice. The tacos were tasty but the rice and beans were flavorless and the rice seemed a bit undercooked. After I drenched everything with hot sauce I was able to finish my meal.
Although I love the cheap food options (around $ 6 for a taco or burrito meal), the drinks were super expensive. Our Bloody Mary was $ 11! My mango fresca (non-​alcoholic) was about $ 4.
The service was good and we don’t really have any complaints. This is a good option for someone looking for something not too greasy or heavy.

No complaints from me. There was actually a line waiting to get inside, so I figured it must be decent… :)
Service was good, margarita (s) were great! I liked having a comfortable lounge-​type chair to sit in, while I did some work.
I ordered a salad, and apparently their lettuce wasn’t looking too good to serve; so the manager came down and apologized for the situation. They substituted it with romaine lettuce and I was happier. :)
They’re over at the end of the C gates for Southwest. I don’t always fly them, but next time I do… I’d eat here again.