GeekForce

Geek Force has been servicing our home and business computers for 10 years. They’ve always been very quick to respond and are extremely knowledgeable. We haven’t had a problem they couldn’t fix, and in a timely manner. We’ve had very little down time thanks to them. Thanks guys!

I have been using GeekForce for 8 years (never anyone else) love their customer service which is top notch — doesn’t get any better… which is soooooo rare these days to even be able to say that.
I have purchased 2 computers from them over the years and they take care of everything.
They make it so easy to do business with them — you call and get an actual live pleasant person answering the phone. I always get a call back quick and timely — never had to call back a second time. Love that!!!
Appreciate how honest they are — appreciate how quickly they resolve my problem — super place and people to do business with — a pleasure. Always, always vote for them every year.
Hands down they are the best computer people to use — as long as I have computers GeekForce is my go to. I recommend them highly to anyone and everyone.
Try them once and you will NEVER use anyone else.

Don’t know why I never thought to review Geek Force before, I’ve been using their services for over 10 years, as have lots of friends I’ve turned on to them. What follows is based on my experience, don’t take it as company policy. Verify with GF before, not after, requesting their services.
While I am guessing GF mainly does business systems (which I’m not addressing here), my friends and I all have home computers and have used services from installation of new computers to virus cleanups to itchy screens (you know, the computer suddenly won’t take your input, or wants to enter it somewhere other than where you clicked).
— First, a tech-​savvy human answers the phone (no press-​this, say-​that) and tackles your problem as efficiently as possible; if you leave an off-​hours message or send an email, they respond promptly. How many places can you say that about these days, huh?
— Hourly rates are reasonable, but if they can fix something without sending out a tech, they do (see below).
— Techs are as on-​time as possible (considering the unpredictability of servicing the client before you), and like Winston Churchill, they NEVER, NEVER, NEVER GIVE UP until your problem is solved. You pay once, they come back until you’re satisfied. (Within reason, of course; for me, that’s never taken more than one extra visit.)
— For a reasonable annual fee, Geek Force offers a maintenance package called Click ‘n Clean that keeps your computer in good running order and guarantees that if you run the routine weekly and a virus still slips in under the radar, they’ll clean it up free of charge. Running CnC is easy – you click a button and a series of apps clears your history and cookies, searches for viruses and malware, and defrags your hard drive with no intervention from you. GF sends a tech out once a year to update the various apps, and I usually piggyback other minor issues onto those visits with no extra charge.
— A biggie: Some minor issues can be resolved over the phone by GF taking temporary control of your computer and THEY DON’T CHARGE for that if you’re a client. I don’t know if that’s true for non-​CnC subscribers, but if not it’s a good inducement to subscribe.
— FYI, though the GF office is in NW Phoenix, they work all over the Valley. And I’ve never had to wait more than a day or so for service at a time convenient to my schedule.
I hear people complain all the time about not being able to find good computer service. If you’re one of those, stop right now and call Geek Force. I think you’ll be glad you did.