Field Services

This place was amazing! They did everything they could to help me get my sons guitar fixed. I was sent here by the warranty company but this place doesn’t even repair guitars. He found me a place to take my guitar, made phone calls for me and all with a smile. Thank you, your extra customer service was so appreciated for I was at my wits ends.

I own a store in No AZ (the Midi Store), we sell recording equipment, as well a ton of other stuff. I have customers come in all the time looking for some place to repair their 15 year old Moog Source or old original Juno. I always send them down to Field Services, never had anything but great success using these guys, I would strongly recommend them to anyone!

These guys are awesome — They have fixed multiple amps for me and they have always delivered on time and on budget. Hands down the best place to get your audio stuff fixed!

I completely agree with the previous review. These people know their stuff. They are also reasonable and friendly! I take all my musical equipment to them for repairs. They have fixed it without issue! I highly recommend Field Services.

A few years ago I purchased the Bogner Alchemist 2×12 amp (awesome amp — amazing versatility but damn loud) and after only a few months of use the thing just shut down. No power. Nothing. I was somehow lucky enough to find these guys (Field Services) and I dropped the amp off for repair. I can not tell you how much I appreciated the service I got from these guys. They were so thorough and seasoned and they called me back the same day with the fix. The voltage was wired for the UK by the Bogner/​Line6 assemblers. The Field Services folks figured out what wa wrong, replaced the incorrect blown fuse, replaced the tubes with the correct ones, found a loose factory screw that was attached to the speaker magnet, and had the amp back to me within 48 hours. When I plugged in the amp I was BLOWN AWAY. It sounded SO much better and to this day (2 years later now) I have had not another problem. I love this amp and despite how loud the damned thing is I love the versatility. I just found my old receipt from that day and I just felt that I should let others know what a great bunch of folks these guys are. Big props and a big thanks goes out to the professionals at Field Services Phoenix!
Scott Longman
Cave Creek, AZ

I can go Frances one better. My studio had gotten bigger and I noticed some hum coming from my favorite pro keyboard. I called to arrange an appointment and the fellow said i probably had a «ground loop.» Sure enough I had two power conditioners between the keyboard and my DAW. I plugged the keyboard into the same power conditioner and BINGO! No hum! Field Services fixed my problem and I never set foot in the door — for FREE! It doesn’t get any better than that.

AWFUL SERVICE.
Their so called techs are rude and disrespectful. No customer service what so ever. DO NOT take your equipment because they have a mess in their warehouse.

I don’t know how no one has written a glowing review of this place. Located in a small, non-​descript plaza off Thomas Road, Field Services is a small and friendly place where you can get almost all of your electronic needs met. I have brought in a buzzing VOX amplifier as well as an electric guitar and a bass that needed re-​soldering and all of my visits combined cost me $ 15 (and that was only for the amp!) Very knowledgeable staff with a very fair attitude when it comes to how much to charge for parts and labor. I came in a fourth time because I had a quarter-​inch output that was loose (it had lost a metal ring around it) and after going to several hardware stores with no luck (it was a weird sized washer), I came here and the knew exactly which measurement it was. No tools needed, he just tightened it around the bolt. The fix keyboards, speakers, and whatever else you can think of, too!