Chili’s Grill & Bar

Great Managers took care of my party reservation and made sure my party and I were well taken care of. I would definitely recommend this place to everyone.

Will once again the mgrs (Jay) @ the Chili’s location on 75^th Ave has no clue along with the host on how to help customers !!! We get there and the guy (1^st host) tells me about 15min he guess (his exact words), we have problems clearing off table? OK we can wait, my party of 5 set down to wait & as I look around, he was right. I see about 5 tables (1 large table) just waiting to get cleaned off so I watch how they will handle it ?? Will after 20 min all works and both host walks by them doing nothing, 25 min in to it I asked to talk to Mgr on duty (Jay) and the host (the girl who always does nothing when we go there) calls him and tells me he will be right up ?? 5min go’s by and no Mgr & finely the lgr table gets pull apart making 1 table for 4 and 1 for 6 & cleans off the smaller table and then comes up at witch a party of 3 walks in and they seat them (remember my 5 & other party of 4 are still waiting) get a little up set now. Will few min later they clean off the big table they pulled apart and seats us (still no mgr) we get drinks, appatizer, and dinner. The server at first started off slow but he took care of us and did a great job ($ 40 tip) about 2 & half hrs go’s by (still no mgr but I do see him walking around) i pay bill ($ 210 plus tip) and I stop at the host station (no one to be found) I ask a waitress for the mgr (5min go’s by) & guess who shows up finally (Jay) I asked why he never came over and gives me a line of crap he didn’t know and stands there like he don’t care so I leave. Never once did he care. This kind of management will kill the location business fast (this location been open now about 6mo) I eat at all different Chili’s location on average 15 times a month if not more and by far this location management suck !!! So sad and time to wake up and hire a busboy or 2 to fix it OR tell your host to stop standing around joking with each other and clean the table off the second they open up !!! You will be amazed how many more customers you can serve and make more money! !!! From a loyal customer to Chili’s (not this location)

Love their food. Everything comes out quick. Most employees are friendly. Food is fresh. It’s a good place for lunch and they have lunch specials Monday through Friday from 11−4pm. From $ 6 includes entrée and a starter! Can’t beat it. Wish they had an option for a Caesar salad but they don’t. I recommend the bacon avocado chicken sandwich. Only thing I found odd was serving salad on a warm plate? Lol

Hello I was in this chilli today as I have been eating at chili’s since 2000 and I received the best service at this one food was good, service was great and watched the game and now I use my rewards all the time not sure why inconsistent reviews… keep up the good job

I ordered my food online and they forgot the BACON! They also forgot the condiments on the side for my side items. They also messed up on the sauce I requested.
Also, I was not satisfied with my food, baby back ribs and the chicken crispers. The food was cold. Overall, just a disappointment.

I gave this place a shot because it’s close to home and I had a $ 25 gift card but make the drive elsewhere. The servers took way too long to take our order and even longer to refill my water. The food was nice and cold. So if that’s your style of dining, head that way.

I was sitting there over an hour. The hostess, who has the worse sense of customer service, keeps saying 20mins and then she just didn’t seem to know anything. This has been a complete waste of my time. I decided to just go up the street to Olive Garden.

We have gotten take out from this location a few times and it’s always missing things or put in the wrong boxes with the wrong sides, etc. One time we ordered queso to go and it looked and tasted more like refried beans than queso. It was absolutely disgusting. We recently decided to dine in and watch football on a Sunday though, hoping for a better experience. Unfortunately, we had no such luck. The bartender, Jarrod, was offensive, rude and belligerent the entire time. He made some borderline racist comments, tried WAY too hard to be funny but just came off as an ass instead, cussed repeatedly and put down customers and their sports teams to their faces. Jarrod definitely wasn’t the type of employee I imagine Chili’s hiring and putting up with and believe they would be just as shocked at his behavior behind the bar as we were. In fact, the overall organization and service at this establishment is an embarrassment to Chili’s and should be evaluated. In the mean time, if you’re looking for quality food, cooked to your specification, go somewhere else, or drive to the litchfield Park Chili’s instead. You’ll be glad you did.

Another place I wish I could give NO stars in order to review as everything was horrible. So, My wife, Ma, and I went here on 09/​26/​2015 between 6PM-​7PM. First, we ordered and everything was okay. Until we got our drinks the margaritas were watered down and the strawberry lemonade tasted like there was more seeds from the strawberries than fruit. Then it took forever to get refills on our drinks, the fried pickles we got were full of grease, and the guacamole that came with the chips and salsa was brown and they tried to argue that it was fresh. Then when our food finally came after a very long wait my Ma’s fajitas weren’t even sizzling, the vegetables weren’t cooked and the chicken and steak were barely lukewarm. My wife’s ribs were okay but again lukewarm, she barely had a any rice on her plate, and then my steak I asked for medium rare and it was cooked great but then I go to eat it and there’s cheese on it but nasty looking cheese. I peal it off and it comes off like it’s skin. Was horrible. So, they make me another one which by the time it comes out I have finished my fries and 30 min has passed. This time it was well but I wasn’t about to say anything I just ate it at least it didn’t have «skin» cheese on it and was hot. We then ordered our dessert on the tables tablet thing and the waitress comes 15min after we ordered it asking if we were ready to order our dessert. We tell her we already have and she says that we weren’t suppose to do that cause it messes up the check. Well, then she should have made it a point to come back instead of continuing to forget about us. And the whole time my wife and several other tables asked for the hockey game to be changed to one of the football games and it took them 50 min to finally get out there to change it as we were leaving. And as we were leaving the Manager is walking towards us and as he sees us he gives my Ma and I a dirty look and rushes the opposite direction. We will NEVER return to this one and will tell everyone we know how horrible it was. What makes it even worse is I wrote them through their website and still have not heard back from them.

Worst service ever. Will never go back to this particular chili’s. First off, the server put the extremely hot skillets directly right in front of my baby sitting in a high chair. Not near, DIRECTLY IN FRONT. I’m sorry but that should be common sense since its so hot. I had to say something cause she kept doing it. Also there was crumbs on my side of the table as we sat down, not sure if they didnt care to clean it or just did a horrible job. Then our check was completely wrong and we were charged double on multiple items. The waitress couldn’t figure it out for her life so the manager came said he would fix it. He NEVER came back. I did see him however arguing with an employee. He even questioned us when we told him why are the wontons full price? He said I don’t think there part of Happy hour and we told him they were and he said he’d have to check. You think a manager would know their menu better. I’m upset he never came back and never apologized. So our waitress came back after forever with our new checks and they were still completely wrong! They only took 6 dollars off for their mistakes when there was much more. They were so slow and so ignorant we ended up leaving and paying a dessert that was supposed to be free with points, an order of fries we never ordered and a skillet that wasn’t on happy hour because the waitress didn’t understand what we asked for. It was an awful experience and we tried being friendly about it but when the waitress cuts you off everytime you try to explain and the manager doesn’t give a crap, makes me not want to be understanding and nice. Also we all woke up this morning sick with killer stomach aches, just a heads up for people looking to eat here, a drive to another chili’s is what I’d recommend.

Wish I could give this restaurant negative stars! Worst customer service EVER! No one asked for our order for about 20 min until the manager came up to us asking if we have been served yet. We replied no, and that we have been waiting for a while. He had nothing to say, not even a apology! He took our drink orders and brought it back, then we waited another 20 min for a waitress to serve us.(btw this was on a Monday afternoon) Finally a waitress approached us. Not even introducing herself. All she asked was «did you get served yet?», «What do you want?!» Very rude! Will not be eating here again! Very disappointed! Stay away!