Chennai Chettinaad Palace

I ordered different veggie food, but the malai cofta was too salted. I liked chili paneer and garlic naan. But kadai paneer was not that spicy and they used too much black pepper as well to make spicy. Kulcha was burnt as well. It was to go, so i didn’t know the food was this much bad.

If you are looking for true southern Indian food, this is the place. We walked in an hour before they closed and the place was packed with Indian families. Us and one other couple were the only non-​Indian people there.
The food was amazing, vegetable pakoras, masala Dosa, coconut special Dosa, curry and garlic nan… Everything was GREAT!

I was craving Indian food and wanted to try this restaurant for the first time. I got there at 1:30 PM and we were told (along with a separate big group) that they were out of food so we had to leave. How does a restaurant run out of food? So bizarre.

Excellent reataurant if u want to have authentic south indian food. Been here quiet many times now and every time the food was delicious. There buffet are fantastic and have lots of variety in Veg and non veg both.
I love there mutton biryani and chicken curry. chciken tndooribis also nice. Mango lassi is good as always i wish they offered it qith buffet though. Service is quick and satisfactory.
My in laws visited us and took them here for buffet they loved it too.
I would recommed if anyone wants to have nice indian food.

Food is very good! Service is the worst of the worst! Servers everywhere but no one to direct them to do their jobs. Servers do not smile…

I went to this place for lunch buffet mainly because of the hype in and around the area. But it wasn’t up to the expectations and lot costlier for such type of buffet. Oily curries, minimal varieties in the buffet, not that great ambience. It’s okay to try here but definitely not worth the money.

Excellent South Indian food… Being a veggie i found it hard to cover grounds to taste all the dishes… Will visit again

Absolutely amazing food. Felt really like home cooked Indian meal. Loved it. This is almost like 10^th time I am here, and I just realized I missed to review them. Regular ala carte is good, but lunch buffets are amazing, especially during weekends. It’s not just food, but we also get to see lot of Indians around, it almost feels like a restaurant in India!!!

Food is amazing, customer service is to its best, all the waiters are patient, and give their best even when it’s totally crouded.

I’m leaving no stars. The food is average at best. The major issue with this restaurant is the service. As an Indian restaurant I walked in expecting below average service. The service I received was horrendous. We were a party of 5 and the meals came out one at a time about 5 – 10 minutes apart. I ordered chicken tikka masala and garlic naan. I got the chicken and rice with no naan. When naan finally arrived the chicken was cold. Oh and there were only 7 small cubes of chicken in a large gravy boat.
Update: management contacted me about the service issues and has given me a satisfactory response. I’m sure they will work to take care of the issues from happening again.

Well, Phoenix is officially back to having zero good Indian buffets.
I’ve been back to this establishment three times since my last review, and each time, the food has gotten progressively worse. I imagine that this probably stems from the restaurant’s need to achieve consistency, and it shows; the food is now officially as bad as the service. The days of fresh, carefully prepared offerings are gone, and your selections are now defined by greasy, unappealing food that ages in the slow, heartbreaking way that was previously the exclusive domain of my grandparents.
Avoid this place, unless you’re going out specifically with poor service and bad food in mind.

If I had a chance to give zero stars I would have. After hearing from my friends about the place we went for dinner on a Sunday night
Group of 6 and we ordered a lot of varieties. I don’t know if chicken was added into a bowl of spice. Every dish ordered was way too spicy, if we plan to eat here more than once a week ull die of stomach ulcer
It’s not jus the spicy food but the sticker on lemon was left on, expired beer made in 2012, spoilt chola battora. The chola was spoilt and stinking which was ordered for a kid.
In the end the bill comes up to whopping $ 150 for nothing, the qty was size of a peanut and costed us a lot
It’s not jus customer u lost but unsatisfied people
Will never ever recommend or come again
Ps: instead of hundred things on ur menu have ten and try maintaining the quality for the same

Very poor service and poor management food quality is between ok and bad on weekends especially buffet if you have ever been to some other chennai chettinad in U.S. you should never come to place
Only medu wada is good but not worth to come to this place.

This place is great for delicious quality food, but the service is terrible. That’s the only problem I have with this place. It’s terrible, my water was not even refilled this time around.

Best buffet. nice ambiance and tasty food. Definitely i’m a fan.
I strongly recommend this to friends

Food was great. Atmosphere was alright. Service was lacking, but it was a buffet so it did not bother me. They should have just had self service drink stations.
I was in a group of 10 during a work lunch. We all paid separately. Even though it was a buffet, we were still charged an 18% gratuity.
This is just price gouging with a hidden surcharge, as it was no extra difficulty to seat or accommodate us. In fact it allowed for a greater accommodation density within the restaurant. If the cost had been 18% higher up front and not hidden, I would have complained that the price was a bit high but still a 5 star experience.
For poor judgement in trying to cheat their customers, I would suggest complaining to the restaurant about this. Or not going.

Food 5* — the food served here is the best in the valley, atleast comes close to what is prepared back home. The naan, butter chicken, goat biryani, veg manchurian dry, dosa, chicken curry is what i wud suggest that u order here as they do a very good job with it. Moving onto service 1*- it sucks– well, u’ve got 2 ask for menu’s more then once, they forget to get straws or cutlery to ur table most often, there is a tall Indian guy who is the server, whom u wished, u did not meet. Ambience 4*, it’s not the greatest or best compared to other restaurants but compared to most Indian restaurants– it’s good.. Cleanliness 4* again, it’s very good n the restrooms are clean 2.
So if u don’t mind compromising on service but would like to enjoy a good Indian meal or miss food served back home– you should try this place

I’m gonna say what we’re all thinking — anybody who goes to an Indian restaurant expecting good service is an idiot. Docking an Indian restaurant for having poor service is like giving an India Pale Ale poor reviews because it doesn’t have a very strong malt profile.
With that said, Chennai Chettinaad is the second best Indian buffet I have found in Phoenix. The food is flavorful and spicy, they have plenty of options both for the omnivores and vegetarians, and they have those nice crispy things whose name I’m sure my Indian colleagues told me but I forgot. Also, their gulab jaman is fantastic. I love finishing off a meal with a pair of warm, moist balls.
Notice it’s the pampered white people giving them poor reviews, and slagging them off for their poor service?
I’m here to tell you that this place has all the aromatic dishes and the poor service you should expect from a good Indian buffet.

I’ve been here many times and the food it always great, with exception of the buffet but that’s my own personal issue; I hate buffets.
I always start with samosas and pani poori! I looooove pani poori I’m so happy they have this dish and the chutney with is is awesome! The samosas are huge here and veeeeery crispy filled with lots of deliciousness! (I also recommend the samosa chaat and bhel poori — the flavored are all blended together for you).
As far as entrees–
I’ve had the chicken tikka masala, all I can say is yum! The malai kofta here is the best I’ve ever had, but it’s pretty rich and very difficult to finish! The lamb kurma is tender and always has great flavor. Chicken saag was pretty good but not as much flavor as many of the other dishes. If you have friends that want more of a Chinese dish try the manchurian dishes; I’ve had chicken and gobi (cauliflower) both are good. Oh and I can’t forget the dosai. Dosai is hard to find and it’s always wonderful here!
The food does run a little spicy, even if you enjoy the spicier dishes like me, but can ask for light spice.
The only reason they got a 4 is because service can be less than good. Hopefully it will improve.

I fear giving any buffet four stars because we all know that any buffet can differ by the hour with food drying up or pans staying empty for long periods of time and God only knows what else.
This place smells very fragrant when you walk in but I found it a little strange but ok. We were seated and we waited for someone to greet us and after a while the gentleman that sat us just tells us to go help ourselves at the buffet because it’s a buffet.
Most of the food I tried was tasty. Nothing was too salty or too oily. All the chicken I tried was moist and tasty and even the fish was fresh enough so I could eat it.
Currently a grade «A» Maricopa inspection is posted.
The buffet line started with a savory donut that seemed fresh made and wasn’t oily at all. Next came a few vegetable soups. I thought the rasam (tamarind based) one had much more flavor than the sambar but both soups were very light with vegetables. The rice dishes were made from long grain rice and were very fluffy. They had dum aloo (baby potato curry), channa palgk (spinach & chickpeas), Fresh plain naan bread, They offered 5 meat dishes and one egg dish and offered three desserts and some beverages.
I found that many of the vegetable dishes ran spicier than the meat dishes. Most tasted good to me. I didn’t care for two dishes that I tried due to they were just too foreign to me and they might not really be bad but dhal tadka looked fun but lentil dumplings in yogurt I couldn’t get down and the upma vegetarian dish looked like potatoes to me but it was porridge with vegetables that I also couldn’t get down.
2 of the three desserts were interesting. The gulab jamun was like tiny donuts that were soaked in something fragrant and sweet and the halwa was a vegetable packed carrot pudding.
Compared to other buffets I’ve been this one is a smaller buffet but it seemed well taken care of on my visit and plates were cleared quickly.
It was almost like a trip to India but with much better traffic and it only cost $ 13.99 for the Sunday Buffet.